A good price and good fast delivery service. When only part of the order initially arrived, the email response was quick and the rest of the order arrived an hour or two later. I don't like headaches... Ver mais
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Leia as opiniões dos outros
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Ver mais
A empresa respondeu
Excellent ordering, follow up and delivery! Both Samsonite upscape cases came well packaged and as ordered. What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only... Ver mais
A empresa respondeu
Great price and fast delivery, would definite use Valise again. Lovely Samsonite cases- incredibly light and so easy to walk with. Great to spot at the baggage reclaim. Love the colour but wouldn’t ch... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Informações de contacto
4,7
Excelente
538 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 30% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast delivery very good quality.
29 de outubro de 2025
Resposta da Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Excellent service and quality products.
27 de outubro de 2025
Resposta da Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Very happy a lovely addition to our…
Very happy a lovely addition to our samsonite collection 🤗
13 de outubro de 2025
Frustratingly the case that I ordered…
Frustratingly the case that I ordered was found to be defective before despatch but an alternative better replacement was offered and despatched in time for my trip.
14 de outubro de 2025
good service- smooth transaction…
good service- smooth transaction process
- thank-you
6 de outubro de 2025
Resposta da Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Please choose another courier rather than DPD
Please choose another courier. DPD driver claimed I wasn't at home when I was, he didn't even enter the driveway. I had to call DPD customer service several times to get the bag re-delivered but they only did so to a collection point nearby, not to my home.
13 de outubro de 2025
Delivered with speed.
15 de outubro de 2025
Resposta da Valise Luggage
Thank you for leaving such great feedback!
Resposta da Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Resposta da Valise Luggage
Thank you for leaving such great feedback!
Fast delivery
Fast delivery, great product.
Huge box used for packaging- wasteful and unnecessary.
2 de outubro de 2025
Quick delivery, Happy customer.
Easy website to use and order.
Good choice of product, although I was looking for something specific.
Delivery arrived quicker than expected.
26 de setembro de 2025
Resposta da Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Very fast free delivery
Very fast free delivery. Competitive prices. Recieved mine next day.
19 de setembro de 2025
Resposta da Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
This was the 3rd suitcase I've brought…
This was the 3rd suitcase I've brought from this company, very fast delivery, great range of colours. ( other companies had " non sold" drab colours) price was cheaper than that big online store that begins with an "A"
8 de setembro de 2025
Resposta da Valise Luggage
Dear Daniel
Thank you so much for buying again from us! We love when customers are happy and we see repeat orders.
Kind regards
Valise Luggage
Great Service!
Great service, fast delivery. I even made an error ordering the wrong size and Valise helped me get promptly sorted at the last minute! Love my suitcase also :)
23 de setembro de 2025
Resposta da Valise Luggage
Amazing glad we sorted it. Thank you for leaving such great feedback!
Don't pay for next day delivery on a Friday.
A good website and easy to use, however, I Paid next day delivery £4.95 on a Friday only to realised later that delivery is not available on Saturday or Sunday. This was not clear before choosing to pay for this option. TBF it appears via tracking that the company dispatched the item immediately but DPD did not deliver until 12noon Monday. Effectively 4 days later.
Clearer information should be given at checkout. Nice item delivered in the end
19 de setembro de 2025
Resposta da Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Easy ordering and fast delivery
Easy ordering and fast delivery. Great quality suitcase.
15 de setembro de 2025
Resposta da Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Great service & price
Great price and fast delivery, would definite use Valise again. Lovely Samsonite cases- incredibly light and so easy to walk with. Great to spot at the baggage reclaim. Love the colour but wouldn’t choose that again as one trip away and they are marked and look dirty and the marks won’t clean off- so I’m disappointed in that, but cases themselves are great and can’t fault the company - I was the one who chose the pale pink colour!
8 de setembro de 2025
Resposta da Valise Luggage
Thank you for leaving such great feedback!
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