A good price and good fast delivery service. When only part of the order initially arrived, the email response was quick and the rest of the order arrived an hour or two later. I don't like headaches... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Ver mais
A empresa respondeu
Excellent ordering, follow up and delivery! Both Samsonite upscape cases came well packaged and as ordered. What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only... Ver mais
A empresa respondeu
Great price and fast delivery, would definite use Valise again. Lovely Samsonite cases- incredibly light and so easy to walk with. Great to spot at the baggage reclaim. Love the colour but wouldn’t ch... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Informações de contacto
4,7
Excelente
538 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 30% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great price and quick delivery
Great price, quick delivery, excellent luggage
12 de fevereiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Easy to place order and delivered…
Easy to place order and delivered quickly and one time with DPD
12 de fevereiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Easy to view & select as well as…
Easy to view & select as well as straight forward to order. Slight delay on delivery but overall very service.
3 de fevereiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Great prices and fast delivery.
Great prices and fast delivery. Highly recommend. Have purchased 3 different cases over the past month or so.
30 de janeiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Your service was amazing
Your service was amazing, ordered one day case arrived the next day, thank you.
2 de fevereiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Good customer service
Wrong colour sent originally but problem was dealt with quickly and efficiently
3 de fevereiro de 2026
No proof of purchase was provided
Fast delivery.
I was not provided with proof of purchase like an invoice etc., so I could not upload it to Samsonite’s registration page. I sent an email to them but it was ignored.
In the meantime, I got an invoice from the shop. Thanks for that. Despite they say they resent it to me, that was the first time I received an invoice from them, and I checked the spam folder as well.
Anyway, it’s reassuring that they sorted out this issue.
12 de janeiro de 2026
Resposta da Valise Luggage
Dear Customer
After purchase you get an automatic order confirmation which is proof of purchase. We have emailed you a VAT invoice again as well.
Kind regards
Very happy with my purchase
Very happy with my purchase - product is light weight but appears strong and robust
15 de janeiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Great Customer Service
Having ordered 2 Samsonite suitcases they arrived promptly after ordering. Unfortunately one was damaged in transit. The problem was resolved swiftly and efficiently with a new suitcase delivered within 48 hours. I would not hesitate to use the company again.
12 de janeiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Competitive pricing and excellent service
Price was the most competitive I could find having searched a number of luggage sites including OEM.
Order placement was very easy and goods arrived 2 days later with no issues.
12 de janeiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Good price
Good price
Great delivery using DHL as you can chnage the delivery date etc.
Well packaged
5 de janeiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Very efficient and helpful service-next…
Very efficient and helpful service-next day delivery -excellent clarity on delivery and time slots
9 de janeiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
My new backpack arrived quickly as…
My new backpack arrived quickly as promised. With the discount I was able to order next day delivery for slightly less than the full price.
2 de janeiro de 2026
Very helpful and quick to respond
Despite delivery problems due to storms, Valise kept me fully informed both by phone and email and although a day late the luggage was delivered as soon as possible . Thank you
8 de janeiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Great quality product & fast delivery
8 de janeiro de 2026
Excellent price and service
Excellent price. Fast despatched delivery delayed by courier due to weather conditions but arrived 1 day later.
8 de janeiro de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.