A good price and good fast delivery service. When only part of the order initially arrived, the email response was quick and the rest of the order arrived an hour or two later. I don't like headaches... Ver mais
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Leia as opiniões dos outros
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Ver mais
A empresa respondeu
Excellent ordering, follow up and delivery! Both Samsonite upscape cases came well packaged and as ordered. What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only... Ver mais
A empresa respondeu
Great price and fast delivery, would definite use Valise again. Lovely Samsonite cases- incredibly light and so easy to walk with. Great to spot at the baggage reclaim. Love the colour but wouldn’t ch... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Informações de contacto
4,7
Excelente
538 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 30% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great product, competitive price and fast delivery. Very pleased.
30 de dezembro de 2025
Quick efficient and timely service
30 de dezembro de 2025
Not received this item yet
4 de janeiro de 2026
Great products and service.
The wedsite was great and the products are excellent. Even though I was informed the bags I ordered would arrive in 3-4 weeks, I had them delivered in 2 days.
When DPD didn't deliver both bags, a quick email resolved the issue and the second bag was with me in 2 days.
I would shop here again.
28 de dezembro de 2025
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Really happy with my new case.
Really happy with my new case and its delivery time.
It's a very sturdy but lightweight duffle case which I reckon will last a good length of time. Great features and lots of pockets.
2 de janeiro de 2026
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
Right product good price early delivery
2 de janeiro de 2026
Great deal arrived quickly no issues.
30 de dezembro de 2025
Ordered and delivered impeccably within…
Ordered and delivered impeccably within one day.
Product as expected at a very competitive price. Thank you
30 de dezembro de 2025
Resposta da Valise Luggage
Thank you for taking the time to leave us such great feedback!
It was of a different colour than the…
It was of a different colour than the one I ordered .Moreover the packaging was damaged and seemed as if it was a returned suitcase.
28 de dezembro de 2025
Sent me the wrong size suitcase
Sent me the wrong size suitcase. Then sent the replacement to the wrong address. Didn't mind particularly as these things happen. However, I didn't appreciate the snooty email from Tom implying I was somehow liable for an additional delivery fee...why would you try and pick up a suitcase from an address different to the one you sent it to? Lost three mornings over the xmas/new year period waiting for delivery/pick ups. No apology for the inconvenience was forthcoming.
31 de dezembro de 2025
Opinião espontânea
Luggage accurately described
Luggage accurately described, delivered on time at an excellent price
28 de dezembro de 2025
The £200 suitcase was left on my…
The £200 suitcase was left on my doorstep despite there being no one in to accept it. I'm surprised that such an expensive item would simply be left without signed-off delivery.
28 de novembro de 2025
Need to up customer service game
It took 4 days for my backpack to arrive when i paid for next day delivery. Issue is i had to call up to chase just to be told only warehouse have in stock and first option i was given was a refund! They just couldnt be bothered to resolve issue. No names given.
4 de dezembro de 2025
Late delivery and inaccurate timescales
4 de dezembro de 2025
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