VanPimps Opiniões 

328
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Pre ordered the new style Ford transit custom led rear lights. Due to delivery issues out of Vanpimps hands, they arrived a few days later than expected. The actual new style led rear ligh... Ver mais

Classificada 3 em 5 estrelas

Hi went to collect lady was very helpful, purchased side windows for sprinter they look great fitted nice quality. Only negative is went to collect at loading bay young chap just handed me windows wra... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The window for my van is just perfect. Arrived in excellent condition only a couple of days after ordering it. They are very easy to install. Cutting the door panel is probably the hardest part of the... Ver mais

Classificada 3 em 5 estrelas

The delivery was excellent but the drivers side glass poorly contours the van. Only obvious once fitted. This leaves a larger gap than on the passenger side, therefore showing sealant. Think the QC ne... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de mecânica automóvel

Escrito pela empresa

Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire


Informações de contacto

  • Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, Reino Unido

  • vanpimps.co.uk

3,8

Bom

TrustScore: 4 em 5

328 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(328)

22 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Professional Vanpimps

These guy’s really care. They really do need to know how your overall experience went.
I ordered online with zero difficulty, immediately I received notification of my order and order delivery date. The day after Vanpimps EMailed a Thankyou letter and the day after (3 days in total) my order arrived perfect. A big Thankyou to the professional Vanpimps

28 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

4 purchases but none of them…

4 purchases but none of them accumulated any points as they didn't set up account til after the purchases! Disappointing at best

RESPONSE
I logged in yesterday and I didn't have any points at all!

2nd response I have just logged in again and I still have no points

20 de agosto de 2025
Opinião espontânea
logótipo da VanPimps

Resposta da VanPimps

Hello,

We do apologise you feel this way.

After reviewing your order history, we can see that you’ve placed four orders with us. The first two, placed in 2023 and 2024, were made prior to you setting up an account. Please note that an account is not automatically created with each purchase, it must be set up manually by the customer.

Your account was created before your third order in 2025, and we can confirm that loyalty points were successfully accrued from that purchase.

However, your fourth order was placed as a guest, not while logged into your account. As a result, points were not accrued for that transaction. Our website displays the number of points available for each product, along with a link explaining how the loyalty scheme works. This information clearly states that customers must be logged in to their account at the time of purchase to collect points, and that points expire after one year if unused.

That said, as a gesture of goodwill, we’ve added the loyalty points from your previous orders to your account. These can now be used on any future purchases.

Kind regards,
VanPimps Management

UPDATE:

Hello,

Thank you for your response.

We can confirm these points have been added to your account and you have a total of 847 points to use.

Having looked into this further, it looks as though you have two accounts. The points have only been added to one account, we would advise you to log into your second account to check the points.

Kind Regards,
VanPimps Management

Classificada 4 em 5 estrelas

sliding windows for MK8 Transit

Bought sliding windows for our MK8 transit from van pimps.

Comms and tracking were great and the windows arrived safely.

The window fitting kit and beading were good quality and made the windows easy enough to install.

My only gripe would be that without basic instructions, you’ll have to rely on your own competence to fit these windows which some may struggle with.

More primer wouldn’t go a miss either as I ran out before getting to the second window so may lose that one in a few years! Not the fault of vanpimps of course but more of that or a little more guidance in the box would have been good.

Overall a great experience.

21 de agosto de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

vanpimps

I have took back what i said about vanpimps it was FEDEX to blame for the delivery being late i received my order in to different delivery dates sorry vanpimps

3 de junho de 2025
Opinião espontânea
logótipo da VanPimps

Resposta da VanPimps

Hello,

We do apologise you feel this way.

We’d like to clarify that all windows and bonding kits are indeed discounted under your trade account. However, in this instance, you were looking for a complete window kit that includes the bonding kit and U-channel. These specific items are available as a bundled package on our retail site, where the bonding kit and U-channel are included free of charge. Unfortunately, our trade platform does not currently support package deals, which is why the retail price ended up being slightly more favourable in this case.

Regarding the FedEx delivery, we sincerely apologise for the inconvenience. All three boxes from your order did leave our premises together, but occasionally shipments may become separated during transit between depots. We understand how frustrating this can be and appreciate your patience. One of our team members has already reached out to provide tracking information and an estimated delivery time for the remaining items.

We always aim to provide the best service possible and take your feedback seriously. If there's anything more we can do to help, please don't hesitate to get in touch.

Kind Regards,
VanPimps Management.

EDIT:

Hello,

Thank you for amending your review, we appreciate your honest feedback.

Kind Regards,
VanPimps

Classificada 3 em 5 estrelas

Purchased window wind deflectors

Purchased window wind deflectors, parts turned up quickly like they have done on previous purchases. Reading the reviews you would think the deflectors are OK. It may just be the ones for Mercedes Sprinter but all I can say is flimsy crap, the deflectors is so distorted it hits the window when operated

10 de maio de 2025
Opinião espontânea
logótipo da VanPimps

Resposta da VanPimps

Hello,

Thank you for your feedback and we do apologise you feel this way.

This is not an issue we have had before with these wind deflectors and we would of course like to look into this for yourself.

We have looked into our system and cannot find any correspondence from yourself regarding this issue. If you could please contact us via email on help@vanpimps.co.uk, and our customer service team would be more than happy to assist with your issue.

Kind Regards,
VanPimps Management.

Classificada 5 em 5 estrelas

Transit Front Splitter

Order a front splitter for my Transit, rapid delivery and really easy fitment. It advises 2 to fit and a ramp/jack. I ended up giving it a go on my drive without a jack and on my own, and with taping the splitter up, it was really easy to fit and I’m chuffed with how it looks. Great price for what you’re getting and it looks fantastic in gloss black.

20 de abril de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

The service was good

The service was good, but the delivery costing of nearly £20.00 was over the top, as we are 15 miles north of aberdeen not John O Groats.
To class it as Highlands. Seems incorrect.

Regards

Douglas

2 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome service

Ordered my new wind deflectors one day last week late in the day after speaking to one of the team on the phone to check suitability for my vehicle and to my surprise they arrived at my house the next morning so was really happy with the service provided. The wind deflectors are good quality, easy to fit and come with instructions and fixings. Excellent job VanPimps, would recommend and won’t hesitate to use again.

8 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Seat Covers

Wanted 1+1 leatherette single seat covers for my Merc Sprinter and was given this company to try by a friend
Picked the 2 tone grey diamond shape pattern
Easy order process,arrived next day,easy to fit with good tips on a video.
Very happy with the product
Thanks Van Pimps

28 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wind deflectors

Outstanding service yet again from these guys, there was a hiccup with my order, but the amazing Lily sorted it out with 24 hours.
I can’t fault Van Pimps at all ⭐️⭐️⭐️

14 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service & Quality products….

Only order camper curtains yesterday and they arrived next day at 8.30am this morning! Super impressed with the service delivery , packaging and especially the product!
We will definitely be back with our list of must haves! Thank you The Vanpimps Team!!

19 de março de 2025
Opinião espontânea

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