Great website, easy to navigate with a huge selection of vapes at very reasonable prices. Ordering online was simple, the communication was great and delivery was very quick, what's not to like. Now s... Ver mais
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Leia as opiniões dos outros
I recently purchased a beginner vape kit from Vape Forest, and I couldn't be happier. As someone completely new to vaping, I was nervous about choosing the right product. Their website made it so easy... Ver mais
A empresa respondeu
The selection at Vape Forest is just incredible. It's a bit overwhelming at first because there's so much to choose from, but their customer support team was really helpful. They guided me to the per... Ver mais
A empresa respondeu
Super fast free delivery (next day) . Excellent prices and thanks to them I found my favourite vape! If you haven't tried them, try Hyola Ultra 30k vapes. This website does 5 Refill pods (each 30k... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At VapeForest, we believe shopping for vape products should be simple, reliable and hassle-free. As a UK vape retailer, our aim is to give adult customers access to a carefully selected range of trusted brands, competitive prices and customer service they can rely on. Our range includes vape kits, pods, replacement coils, e-liquids, nicotine salts and other vaping essentials from well-known brands. We regularly review and update our selection so customers can find established favourites alongside the latest releases, all in one place. We know that choosing the right device, replacement part or e-liquid is not always straightforward. That is why we focus on providing clear product information and helpful guidance, making it easier for customers to choose products that suit their needs. Customer care is at the heart of VapeForest. If something is not right with an order or product, our team is here to help. Customers can contact us by email or through our website contact form, and we aim to respond promptly, understand the issue and provide an appropriate solution, including a replacement or refund where applicable. For us, a good shopping experience does not end at checkout. We want every stage — from browsing and ordering to delivery and after-sales support — to be straightforward and dependable. Our goal is to build lasting relationships with our customers through fair pricing, reliable service, transparent communication and genuine support. Whether you are shopping with VapeForest for the first time or returning to us again, we want you to feel confident that you are dealing with a retailer that values your business. VapeForest — trusted brands, competitive prices and customer service you can count on. Vaping products are intended for adults aged 18 and over only.
Free UK Delivery over £25 or more
Spend over £25 and enjoy free UK delivery.
Spend over £25 or more with VapeForest and enjoy free UK delivery. We aim to process and dispatch orders promptly, with delivery updates provided where available.
Informações de contacto
Reino Unido
- Support@vapeforest.co.uk
- vapeforest.co.uk
Why Customers Choose VapeForest
4,6
Excelente
194 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
very friendly 🤗
7 de novembro de 2025
Resposta da Vapeforest
That means a lot! in customer service group we always try to keep things friendly and positive 😊
Resposta da Vapeforest
Thanks a lot! We’re glad you loved our deals and speedy delivery 🚀💚
Resposta da Vapeforest
Thanks so much! We're glad you love the products and fast delivery — we really appreciate your support!
Excellent service
Super fast free delivery (next day) . Excellent prices and thanks to them I found my favourite vape!
If you haven't tried them, try Hyola Ultra 30k vapes. This website does 5
Refill pods (each 30k) for £35 and free delivery! Amazing range of flavours too. You will need to get the Hyola PreFilled Pod KIT which is the device itself which they sell for under a tenner and comes with your choice of 30k flavour.
This is definitely my go to company for sure!
26 de outubro de 2025
Resposta da Vapeforest
Thank you so much for your amazing feedback! 💚 We're thrilled to hear you enjoyed our fast delivery and great prices — and even more excited that you’ve found your favourite vape with us! The Hyola Ultra 30K range has become a customer favourite for good reason. We really appreciate your support and look forward to serving you again soon.
Resposta da Vapeforest
Thanks so much! 😊 We're really glad to hear you’re happy with our quick service — your support means a lot!
Resposta da Vapeforest
Thank you for your lovely feedback! We’re glad our delivery service remains quick and reliable — your continued trust means a lot to the Vape Forest team.
Excellent service thank you for quick…
Excellent service thank you for quick delivery's
Trevor
27 de outubro de 2025
Resposta da Vapeforest
Thank you so much for your kind words! We're glad you were happy with our quick delivery and service. 😊
1 vape is defective
23 de outubro de 2025
Resposta da Vapeforest
Hi Anastasiia,
Thank you for taking the time to leave feedback. We’re genuinely sorry to hear about your experience, although we currently have no record of any issue being reported under this name or order details.
We would love the chance to look into this and help resolve any concerns right away. Please get in touch with our customer support team at support@vapeforest.co.uk
Customer satisfaction is really important to us, and we’re always here to help!
Kind regards,
The VapeForest Team
Great company, great products.
I love getting my vapes from this company. The prices are always reasonable, the delivery is fast and the vapes are always 10/10. The packaging is really cute.
I highly, highly recommend.
22 de outubro de 2025
Resposta da Vapeforest
Thank you so much for your amazing review! We’re thrilled to hear you love our products, pricing, and speedy delivery. Our team puts a lot of heart into every order (including the packaging!), so it means the world to hear your experience has been 10/10.
We truly appreciate your recommendation and can’t wait to serve you again soon!
Kind regards,
The VapeForest Team 💚
Resposta da Vapeforest
Awesome to hear! We work hard to keep prices sharp and deliveries speedy 🚀 Thanks for choosing us!
Super fast and helpful customer…
Super fast and helpful customer service. Super fast delivery. Always high quality packaging and product.
30 de setembro de 2025
Resposta da Vapeforest
Thank you so much for the fantastic review! We love hearing that our service and delivery impressed you, and that our packaging and products hit the mark. Your support means a lot to us. Looking forward to serving you again soon! 💚🚀
Excellent service fast delivery
Excellent service fast delivery
20 de outubro de 2025
Opinião espontânea
Resposta da Vapeforest
Thank you for the great review! We're thrilled to hear you had a positive experience with our fast delivery and service. We look forward to serving you again soon!
Always a good choice & always delivered…
Always a good choice & always delivered on time
1 de outubro de 2025
Resposta da Vapeforest
Thank you for your kind words! We're so glad to hear that we’ve consistently met your expectations with timely delivery. We appreciate your continued support!
Easy to order and track my orders
Easy to order and track my orders. Very quick delivery. Would recommend. Trust worthy seller.
2 de outubro de 2025
Resposta da Vapeforest
Thanks so much for your lovely review! We're glad to hear you found ordering and tracking easy, and that your delivery arrived quickly. We truly appreciate your trust and recommendation.
My go to
Use for all my vape needs and have been for over a year now. Excellent range, good deals and extremely quick dispatch and delivery.
1 de outubro de 2025
Resposta da Vapeforest
Thank you so much for your amazing feedback! We’re delighted to hear you’ve been shopping with us for over a year and enjoying our range, deals, and fast delivery. Your continued trust and support mean a lot to the Vapeforest team. 💚
Different flavour received
I ordered 4 strawberry raspberry cherry enjoy vapes, however, I received what looks like peach flavour with strawberry raspberry cherry printed on there. The flavour is completely different! Spent a fair bit of money and assuming I can’t get them replaced?!
28 de setembro de 2025
Resposta da Vapeforest
Hi Lucy,
We’re sorry to hear that the flavour didn’t match your expectations. We’ve checked your order details and can confirm that the correct Strawberry Raspberry Cherry Vapes were sent. Flavour perception can vary from person to person, and sometimes taste may differ slightly depending individual preference.
We always aim to provide accurate product descriptions and authentic items from trusted brands. If you have any further concerns, please reach out to support@vapeforest.co.uk
, and our team will be happy to assist.
Kind regards,
The Vapeforest Team
Been using them for years
Been using them for years, always impeccable service.
26 de setembro de 2025
Resposta da Vapeforest
Thank you so much for your continued support! We truly appreciate your loyalty and are delighted to hear that you’ve been happy with our service over the years. Your kind words mean a lot to the Vapeforest team. 💚
Resposta da Vapeforest
Thank you so much for your kind words! We're thrilled to hear you found our website easy to use and that you were happy with the service from start to finish. Your satisfaction means a lot to us!
Avoid this company
Avoid this company. I received a faulty vape and they are being most unhelpful. They won’t except the video evidence I have to print labels and send it back when I have no access to a printer. They have said if the liquid level is low I won’t be refunded. My vape is hissing and leaking liquid! So I’ve just checked the reviews and Judging by all these bad review on faulty vapes and then not being refunded. I’ve never had this experience with any other vape company they’re generally really helpful as faults do happen but go else where as they just take your money without a care in the world
26 de junho de 2025
Opinião espontânea
Resposta da Vapeforest
Hi GT
We’re sorry to hear about your experience, but we’re unable to locate any order under your name or details on Trustpilot.
For transparency, our returns and refund policy clearly states that all faulty products must be returned for examination, as required by our suppliers. Despite this, as you stated we offered you a free return label, even though this is not part of our standard policy, to make the process easier. Unfortunately, the return was declined by you.
We always handle genuine faulty items promptly once returned and never ignore our customers. We pride ourselves on offering friendly, reliable service, and we resolve every verified issue fairly.
Avoid this company
Avoid this company, you will see great reviews on product’s delivery time etc these are all true, I have been a returning customer for some time now, I got a faulty vape disposable one and they will not offer any refund or compensation to this, now look at all the bad reviews they all say the same about bad customer service , not refunding, we all know form time to time you will get a dodgy one for time to time just because it’s disposable they will not refund, avoid hassle go to another company, these lot are crap for customer service
23 de março de 2025
Opinião espontânea
Resposta da Vapeforest
Hi Paul,
Thank you for sharing your feedback. We’ve reviewed your order (No. 78005, placed on 07/03/2025 and delivered on 08/03/2025). The issue was first reported on 21/03/2025 — 13 days after delivery.
As clearly stated in our returns and refund policy, any faulty disposable vapes must be reported within 72 hours of delivery. and needs also to be returned back. This policy is in place to ensure products can be properly assessed and handled in line with manufacturer guidelines.
We always aim to provide a fair and professional service and are happy to help with any issue reported within the stated timeframe.
The Vape Forest Team
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