Great customer service, I ordered the wrong vape flavours all my our fault and they have picked up the old and sent off the new and was so helpful. I couldn't thank you guys enough thank you.
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Leia as opiniões dos outros
I placed my first order with this company and it arrived promptly. Unfortunately there was an issue with one of my vapes where it leaked (this does happen sometimes with the brand I use) anyway, I imm... Ver mais
A empresa respondeu
Happy with the purchase will definitely use this seller again price very reasonable
Used Vape House for a short while now. Always really fast delivery, even the standard option generally arrives within 1-2 days. Had the wrong flavour vape sent out to me accidentally so of course I em... Ver mais
Informações sobre a empresa
Escrito pela empresa
About VapeHouseUK VapeHouseUK is a trusted and leading retailer in the UK’s vaping industry, committed to providing high quality vaping products and exceptional customer service. Whether you're new to vaping or a seasoned enthusiast, we offer a wide selection of premium e-liquids, vape kits, prefilled vapes, coils, and accessories from top brands at competitive prices. Founded with a passion for helping smokers find a better alternative, VapeHouseUK focuses on offering reliable, safe, and satisfying vaping experiences. Our team stays up to date with the latest industry trends and regulations to ensure our products meet high standards of quality and compliance. We pride ourselves on fast dispatch, secure packaging, and efficient delivery, with various shipping options to suit your needs. Our customer support team is always ready to assist with product advice, order queries, or troubleshooting. At VapeHouseUK, we don’t just sell products, we build lasting relationships with our customers. Whether you shop online or connect with us via social media, we aim to provide a smooth and enjoyable experience every time. Join thousands of satisfied customers and make VapeHouseUK your go-to destination for all things vape.
Informações de contacto
128 City Road, EC1V2NX, London, Reino Unido
- support@vapehouseuk.com
- vapehouseuk.com
4,7
Excelente
242 opiniões
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I havent received my products yet as they keep trying to deliver to different address
I havent received my products yet as royal mail keep trying to deliver to different address and cant get in touch with anyone to rectify this
19 de abril de 2026
Opinião espontânea
Resposta da Vapehouseuk
Hi Kezman,
We’re really sorry to hear about this issue with your delivery that’s definitely frustrating and not the experience we want for our customers.
It’s a shame you didn’t contact us directly before leaving this review, as we would have been more than happy to help resolve this quickly. Sometimes delivery address issues can be sorted promptly once we’re aware.
Please get in touch with our customer service team with your order details so we can investigate this with Royal Mail and help get your order to the correct address as soon as possible.
We’d really like the chance to put this right for you.
VapehouseUK Team
Fast shipping and well packaged.
Fast shipping and well packaged.
Good pricing and quality pods.
Very happy with the service from Vape House. Definitely recommend them for your vaping needs.
I will be placing my 4th large order as soon as the fresh mint pods come back into stock.
19 de dezembro de 2025
Opinião espontânea
Resposta da Vapehouseuk
Hi Lorraine,
Thank you so much for your fantastic feedback and continued support! We’re really pleased to hear you’re happy with our fast shipping, packaging, pricing, and product quality.
It’s great to know you’ve come back to us multiple times we truly appreciate your loyalty. We’ll make sure to restock the fresh mint pods as soon as possible, and we look forward to your next order!
Thanks again for the recommendation!
VapehouseUK Team
Easy to order and some very good deals…
Easy to order and some very good deals very prompt delivery time all round very pleased
19 de abril de 2026
Opinião espontânea
Resposta da Vapehouseuk
Hi Alexander,
Thank you for your great feedback! We’re really pleased to hear you found the ordering process easy and took advantage of some of our great deals. It’s also fantastic to know your delivery arrived promptly and you’re happy all round.
We appreciate your support and look forward to serving you again soon!
VapehouseUK Team
1st time ordering was hopefull order…
1st time ordering was hopefull order process easy, prices fantastic, lots of stock lots of promotions, delivery fast and successfull,
unfortunately my vape leaked after 10 minutes thought it may be me but just continued to leak juice when inspected without the outer case seal showed the leak, emailed vapehouse no response to my emails shame as product looks good would have ordered lots more for all family are on vapes so no customer service no custom thanks
17 de abril de 2026
Opinião espontânea
Resposta da Vapehouseuk
Hi Kaz,
Thank you for your feedback, and we’re really sorry to hear about your experience.
It’s great to hear your first impression of our site, pricing, and delivery was positive, but we’re disappointed to learn about the issue with your vape and the lack of response to your emails that’s not the level of service we aim to provide.
It’s a shame you didn’t receive a reply, as we would absolutely want the chance to resolve this for you. Please reach out to us again with your order details (and check your spam/junk folder just in case), and we’ll make this a priority to investigate and put things right with you.
We’d really appreciate the opportunity to turn this experience around for you.
VapehouseUK Team
Great service from start to finish and…
Great service from start to finish and the simplicity of it all.
15 de abril de 2026
Opinião espontânea
Resposta da Vapehouseuk
Hi Mrs Adams,
Thank you for your lovely feedback! We’re really pleased to hear you had a great experience from start to finish and found everything simple and easy to use.
We appreciate your support and look forward to serving you again soon!
VapehouseUK Team
My new vape go to!
Easy site navigation, great selection of choices, fantastic prices and super fast delivery! 5 stars!!
4 de abril de 2026
Resposta da Vapehouseuk
Hi Bailey,
Thank you for your amazing review! We’re so glad to hear we’ve become your new go-to for vapes. It’s great to know you’re enjoying the easy site navigation, wide selection, fantastic prices, and super fast delivery.
We really appreciate the 5 stars and your support—looking forward to your next order!
VapehouseUK Team
Fast efficient service
11 de abril de 2026
Opinião espontânea
Resposta da Vapehouseuk
Hi Dave,
Thank you for your feedback! We’re really glad to hear you found our service fast and efficient that’s exactly what we aim for.
We appreciate your support and hope to see you again soon!
VapehouseUK Team
Quick delivery and excellent quality…
Quick delivery and excellent quality and service
31 de março de 2026
Resposta da Vapehouseuk
Hi Carol,
Thank you for your lovely feedback! We’re really pleased to hear you’re happy with the quick delivery as well as the quality and service you received.
We appreciate your support and look forward to serving you again soon!
VapehouseUK Team
Best company for all vaping needs
Best company for all vaping needs. Delivery is always fast and on time. Really good customer service. Great communication.
31 de março de 2026
Resposta da Vapehouseuk
Hi Kym,
Thank you so much for your amazing feedback! We’re really glad to hear you consider us your go to for all your vaping needs. It’s great to know you’re happy with our fast, reliable delivery, customer service, and communication.
We truly appreciate your support and look forward to continuing to provide you with a great experience every time you shop with us!
VapehouseUK Team
Resposta da Vapehouseuk
Hi Ross,
We’re really sorry to hear about your experience it’s certainly not what we expect for our customers.
It’s a shame you didn’t contact us directly before leaving this review, as we would have been more than happy to resolve this for you quickly. Please reach out to our customer service team with your order details so we can look into this.
We’re here to help and would really like the chance to put this right for you.
VapehouseUK Team
quick and reliable
quick and reliable, easy to navigate there product and ordering service, they always have a full range of the refill pods i use and if i order in the morning i always get my order the next day.
not had any issues in the 6 months ive been using them.
7 de abril de 2026
Resposta da Vapehouseuk
Hi Paul,
Thank you for your fantastic feedback and for being with us over the past 6 months! We’re really pleased to hear you find our service quick and reliable, and that you’ve had a smooth experience navigating our website and placing orders.
It’s great to know we consistently have the refill pods you need and that our next-day delivery is working well for you. We’re especially glad to hear you’ve had no issues during your time with us that’s exactly the experience we aim to provide.
We truly appreciate your continued support and look forward to serving you again!
VapehouseUK Team
Resposta da Vapehouseuk
Hi Anthony,
Thank you for your great review! We’re really pleased to hear you’re happy with the fast delivery, great product, and good pricing. That’s exactly what we strive to deliver every time.
We appreciate your support and hope to see you again soon!
VapehouseUK Team
Great service fast delivery order…
Great service fast delivery order perfect what more do you need.
30 de março de 2026
Resposta da Vapehouseuk
Hi Roger,
Thank you for your great feedback! We’re really glad to hear everything arrived quickly and that your order was perfect. That’s exactly the experience we aim to provide every time.
We appreciate your support and hope to see you again soon!
VapehouseUK Team
Resposta da Vapehouseuk
Hi
Thank you for your kind words! We’re really glad to hear you’re happy with the product and that your order reached you quickly. We always aim to provide both high quality products and fast, reliable delivery, so it’s great to know we hit the mark for you.
We appreciate your support and look forward to serving you again soon!
VapehouseUK Team
Quality service and excellent value for…
Quality service and excellent value for money
25 de março de 2026
Opinião espontânea
Resposta da Vapehouseuk
Hi Sam,
Thank you for your great feedback! We’re really pleased to hear you’re happy with the quality of our service and the value for money we offer.
We appreciate your support and look forward to serving you again soon!
VapehouseUK Team
Excellent price and very fast delivery
22 de março de 2026
Opinião espontânea
I’ve been a regular customer of…
I’ve been a regular customer of Vapehouse for quite some time now and I can confidently say they are one of the best out there. Their service is consistently reliable, and the delivery is impressively fast every single time. Orders always arrive quickly and in perfect condition. It’s such a relief to have a company you can genuinely trust. I’m really happy I discovered Vapehouse and will definitely continue ordering from them.
20 de março de 2026
Opinião espontânea
Great prices and a great selection of…
Great prices and a great selection of vapes to choose from
I've ordered from them more than 10 times and every time my order has arrived the next day. They always have items on sale and their prices are far cheaper than the shops. I totally recommend them. Great vendor.
25 de fevereiro de 2026
So easy to order quick delivery…
So easy to order quick delivery brilliant service
28 de fevereiro de 2026
Always fast delivery and best price
27 de fevereiro de 2026
Resposta da Vapehouseuk
Hi Marek,
Thank you for the great review! We're really glad to hear you're happy with the fast delivery and our prices.
We appreciate your support.
VapeHouseUK Team
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