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Vaper Store Opiniões 592

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TrustScore: 4 em 5

3,9

Loja de cigarros electrónicos
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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

FALSE ADVERTISING - Ordered vape liquids totalling £25.00 - on 4th February 2026 & still no products delivered. First delivery in January 2026 arrived super quick so trusted Vaper Store……mid February... Ver mais

Classificada 4 em 5 estrelas

Was looking for zero nicotine and actually found a good selection finally. Shipping not too pricey. 1of3 vapes received within a few days in the original box. The other 2 I'm not sure what's happening... Ver mais

Classificada 5 em 5 estrelas

Excellent customer service with a real human being ! After placing an order, I was called by a very helpful lady, who advised some of the flavours of products I ordered could not be fulfilled. She... Ver mais

Classificada 5 em 5 estrelas

Despite having the next day delivery, we did have to wait four or five days, I was aware of the bank holiday but the wait was very long, I believe one of the vapes was broken and I understand you are... Ver mais

Informações sobre a empresa

  1. Loja de cigarros electrónicos

Sobre Vaper Store

Escrito pela empresa

Have an issue? Contact us first

We politely ask that all customers consider this when creating and publishing reviews. Reach out to us first if you're not happy or something went wrong. We will always replace faulty product free of charge. We will always provide full refunds where fair and appropriate and we will sometimes send customers gift cards if we really mess up.

About Vaper Store

Vaper Store is a premium online retailer of all things vape related. We are primarily a UK based store but we do ship to Ireland and other countries in the EU where vaping is legal.

Our Product Range

Vaper Store stocks vape disposables in 0mg, 10mg and 20mg, 100ml and 50ml vape juice with supplementary nic shots and salts. We also stock mods, pods, kits, coils, tanks and batteries. UK Vapers and all UK vaping equipment is completely catered for at our online vape shop. We also sell a range of CBD vapes and CBD juice.We sell the best, cheapest vape juices and liquids from all popular vapour and juice suppliers.

Age Verification

As a responsible online retailer of vape products we adhere to all current legislation on the sale of vape related products. All customers must be able to verify their age when ordering. We do this via our partner 1account who cross-reference customer order details with other data sources to verify the age of every customer.

Customer Service

Great customer service is at the heart of everything we do at Vaper Store. We will endeavour to resolve any customer service issues which are fundamentally our fault or within our control but we can't always control everything such as couriers losing parcels or delays in parcels being delivered.

Overal Trust Score

The majority of our shipments arrive on time. The vast majority of our customers are happy with our service. Our returning customer rate increases every month, as does our average order value. So when it comes to trust and reputation, we must be doing something right.

Our Gratitude

We are grateful to customers who submit reviews. We also recommend that customers check out the reviews on other review platforms by using Google for a complete picture on how Vaper Store is prioritising great customer service.

Informações de contacto

3,9

Bom

TrustScore: 4 em 5

592 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

Very poor communication

Placed order 20th August. After 6 days tried contacting via live chat, email and order enquiry form to find out what was happening.
I have had no response. I would not be so annoyed if they would just have acknowledged my existence. I have requested a " no quibble" refund, sadly not very hopeful

28 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Yikes - horrible experience

Yikes. First time customer. Vapes arrived and they are all faulty. Either burnt out coils and taste like burning, or the batteries are faulty and die after a few puffs. They burnt my throat too.

Customer service are completely non contactable, chat and phone don't go anywhere. I'm waiting for an answer to my email, but not pleased at all as a first time customer.

I'd recommend avoiding as clearly QA is not good.

23 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Can not get hold of customer service…

Can not get hold of customer service The telephone number provided keeps going to ee voicemail. Contacted them on social media where they read my message and did not reply and tried the live chat to which I've had nothing back. All I want to know is where my order is

22 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

For the last couple of years

For the last couple of years, I have used FIFA store to buy my Vapes and I haven’t shopped anywhere else since finding them. Great fast delivery and if any issues always sorted out nice quickly

6 de agosto de 2024
Classificada 5 em 5 estrelas

Great range of products

Great range of products at very reasonable prices easy to order from plus reward points. Browsing the site was easy as well I found the products I wanted to order plus a few extras at a really cheap price. Free 2-3 day shipping on orders over £25.

15 de agosto de 2024
Opinião espontânea

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