Vashi.com 

Working with Anil in the Covent Garden store was a great experience from start to finish. We were only in London for a couple of days and Anil went above and beyond to ensure our engagement ring resize was completed on time. Highly recommend visiting in store for a welcoming and professional service.

Fantastic experience from start to finish. We walked into Vashi on a busy Saturday as we were looking for wedding rings. Whilst browsing Cesar came over to talk to us about some of the options for the rings we liked and also helped us determine ring sizes, even though we hadn't booked an appointment. He was incredibly helpful and sent over some quotes within a few days. We then booked an appointment a couple of weeks later to finalise everything, as we had fallen in love with the ring we saw there. Cesar had ensured we had a selection of 3d printed models of different thicknesses for my fiance to try, so that he was able to pick the best one. We ordered our rings and are very excited for them to arrive, especially as the price includes the cost of engraving plus resizing and cleaning when needed. Overall a very positive experience thanks largely to Cesar - he is attentive, thoughtful, and organised and made the whole process enjoyable and stress-free.

My experience with the Canary Wharf branch (in particularly Henna and Kristina) was positive. Henna guided me through the diamond selection and accommodated all of my specific and most importantly my tight timeframe. Their hard work helped make the proposal a great success!

I have bought a couple of pieces in the past and popped in to see the lovely Andrew who helped us last time. Great customer aftercare and service every time.

Engagement ring ordered and diamond sourced in December from Covent Garden Store. We had already been messed around from Canary Wharf store after agreeing on a diamond then they went quiet on communications. Agreed delivery/collection date of 28th January. Zero communication, tried chasing multiple times and no satisfactory response. The date was non negotiable from us and full amount paid. Do not bother with Vashi if you want your order on agreed date. We now have the painful process of trying to recoup our money.

A big shout-out to Alex and Wassila who assisted us all the way with our wedding bands, thank you very much!
We highly recommend Vashi

We bought a beautiful engagement ring from Vashi Covent Garden in December 2022. The whole experience was wonderful from beginning to end. Louis was incredibly kind, attentive, and helpful - when we walked into the shop he patiently showed us lots of different rings and listened to our likes and dislikes. He helped us find the perfect ring and is a great part of our engagement story! Even better that the ring arrived weeks ahead of schedule and allowed us to get engaged just before Christmas. We can't wait to go back and work with Louis again to find our perfect wedding rings.

We had a great experience in the covent garden store choosing our wedding rings. The in-store team were lovely, and were happy to spend time helping us pick our rings even though we turned up without an appointment. Roberta was amazing and made the experience lots of fun, the champagne was great too!

I popped into the Covent Garden store with a ring I'd bought 5 years ago. The central stone setting required tightening. I didn't have an appointment, I just rocked up, after being greeted at the door, I had a nice coffee and chat, and 20 mins later my wife's ring was fixed and polished, all for free.Thanks for the truly unique service Wassila.

I had a wonderful experience at Vashi, particularly with Cesar who radiated with such positive energy, kindness and patience. I purchased these stunning diamond earrings, where Cesar explained their details and undestood my vision in finding the perfect pair. Generally, the other staff I interacted with were also very kind and friendly. I was deeply impressed with my experience and will definitely return for any future enquires!

My experience today at Vashi was great! Michael and his team were extremely helpful in helping me choose my gift. All were extremely courteous. This was my first time purchasing an item at Vashi and I'm glad I did. Very Happy with the item and hope to visit Vashi again in the near future.

We took our wedding rings and my engagement ring for our complementary care and engraving service. The rings have always been beautiful and great quality, as has Vashi's service. Cesar was attentive and friendly, and took great care that our desired engraving was done correctly. We had our rings back very quickly and they look brand new.

Thank you to Mihaela, Anna and Alex for the attention and professionalism from the minute we entered the Covent Garden shop to the end. The necklace is stunning and we loved how we could select the different parts.
We can only recommend !

Had a pleasant and informative session with Ymer which had a strong knowledge of diamonds. The overall experience was better compared with other shops, as the process was genuine and not overly focused on sales. Will come back again for an upgrade!

Great service! I ordered my partner’s ring and even though the order was delayed, the team made sure i received my ring ahead of my travel.

We were working with time constraints but the team at Vashi especially Cesar went above and beyond the call of duty to ensure we got our dream rings. The rings and service we received exceeded our expectations and we couldn't be happier!

Cesar reached out prior to our instore consultation and even via email and WhatsApp, he's excellent service shone through.

When I arrived at the instore consultation, Cesar was eagerly waiting and greeted me at the door. I've never felt so welcome. He proceeded to take me on a tour of the beautiful, immaculate and unique Covent Garden store.

The process was made easy and thoroughly enjoyable, I highly commend Cesar and entire team at Vashi.

They truly take pride in what they do!

Had a pleasant and productive time. Staff were helpful but not pushy to make a sale. They have a good range of his n hers rings and Vashi were very knowledgeable in all things jewellery. Was not rushed in making a choice and cant really complain.
Excellent service, reasonable costs and a helpful team.
Will shop here again for sure.

Absolutely incredible experience once again. Natasha was amazing during the engagement ring process and has once again shone through the wedding ring selection process. It’s rare to see such empathy and genuine personality and connection in a sales environment but our experience has ensured that we will never buy diamonds from anywhere else. Thank you Vashi, Thank you Natasha!

Bought my wedding ring here and the service was great. Customisation was easy, prices were reasonable and the store was beautiful as well.

Wow what can I say...... so kind and helpful. Beyond friendly. They went above and beyond to make the best experience, getting us involved to help clean and watch the steps taken.
Cesar in particular was fantastic, so lovely, he kept in contact, double checked things and had nothing but kind words💕