Items received are nothing like what is represented on their website. Cheap material that is silk screened. These are terrible. I have asked for a refund. We will see. 9:30 p.m. vchics emai... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I should have read the reviews before ordering! Received my items, 2 dresses and a top and it was nothing like they showed on their website. I received the 2 dresses, both looked cheaply made and both... Ver mais
A empresa respondeu
VCHICS is a Scam from China. Don't purchase anything from them. This fraudulent company appears to pay big money to advertise and the reason Google (ABC, Inc.) and the rest, continue to allow them to... Ver mais
A empresa respondeu
I wanted to order some painted Asian art pants and robes. Period. The Vchics site is very well put together. The selection is very large .The ordering process worked perfectly. I’m very curious to... Ver mais
A empresa respondeu
2,3
Mau
1 mil opiniões
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
If I could give it a zero star I would
If I could give it a zero star I would. What you see on thier website is not what you receive. Not even close. Buyer beware.
19 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear Jeff Murphy,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Very bad
Bad, everything, products misrepresented, described as knitted, not. Pictures on site misleading. Paid in dollars with tax, came from a ‘shop’ called Shoake in China. They ignored their own refunds and returns policy. Customer service fobbed me off then ignored me. Still trying to get my money back. I think there is nothing genuine about this site.
Even on TrustPilot they have a generic response. They have all of the information they have requested in their response already and it resulted in nothing. Do not shop with this company and if you have had a similar experience, I think you should raise it with international trading standards, as I have. Maybe together we can stop these scammers and fraudsters.
25 de outubro de 2025
Opinião espontânea
Resposta da Vchics
Dear K Rds,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
stay away from it unless you want to…
stay away from it unless you want to waste money on a poorly made product. the images show clothing with texture, made of wool, not a lycra with color printed texture. this company is the reason everyone hates buying chinese products. They are for a buck scamming others. They do not care about building brand awareness, they just flood the social media with advertisements and create a rear poor product. I asked to cancel the order when I found that they are chinese based and they denied it. Really wish they get scammed by their business partners and go out of business.
7 de janeiro de 2026
Opinião espontânea
Resposta da Vchics
Dear Mingyar Echavarria,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
BUYERS beware!!
BUYERS beware!!! The products they are selling are not what they are advertising. I purchased leggings. Claimed to be knit heavy and warm. They are liars! Its cheap thin blend. I'm sending photos to Arizonas Attorney General.
Do not buy vChics products. Its a waste of your money. Quality is terrible. Not worth $10 but they sell for $30
5 de janeiro de 2026
Opinião espontânea
Resposta da Vchics
Dear Rian T,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I ordered my gifts for Christmas for my…
I ordered my gifts for Christmas for my family and never received it .and trying to get a hold of them is even worse .Not sure how I'm gonna get my money back
15 de novembro de 2025
Opinião espontânea
Resposta da Vchics
Dear Jessica velez,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best Wishes
I ordered two tops and some jewelry for…
I ordered two tops and some jewelry for my wife for Christmas. It arrived 3 weeks later and the quality and material was garbage. I wife asked, what is it made of? I'm not going to waste my time returning it. Their photos are great on their website but the actual product is truly cheap and garbage. Don't buy it!!!
4 de janeiro de 2026
Opinião espontânea
Resposta da Vchics
Dear Mark Hall,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
FRAUD
FRAUD. VCHICS is intentionally deceiving people with false advertisement. After reading all the other reviews, I too was fooled. Bought a pair of blue vintage knit leggings and received a purple spandex cheap print joke. What they advertise on their website is NOT what you get.
3 de janeiro de 2026
Opinião espontânea
Resposta da Vchics
Dear Janet Gosser,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The ad shows a material that looks like knit its just a printed no texture.
The ad shows a material that looks like knit with a great design. It is a pre-printed fabric that should be used for a chair or table cloths. It was a Christmas present ,that after I read the reviews,I knew I made a dumb mistake. I went to Cabala's and bought a nice long garment that was real, not table cloth. stay away from them with there AI look!!
25 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear barry shepard,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
SCAM ALERT!!
SCAM ALERT!!! I ordered 1 Hoodie and 1 Coat with a hood over $120.00 USD ...NO PART OF THEM LOOKED LIKE THE PICTURE. CHEAP KNIT FABRIC, PRINTED ON PATTERN. AWFUL THESE PEOPLE MAKE TEMU LOOK LIKE A HIGH END HARRODS OR SAKS. DO NOT WASTE YOUR MONEY. I ordered these for a Christmas gift...I could not give them to anyone. I had to spend more money to get them something else...I am FURIOUS!!!
17 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear Mary Young,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Beautiful sweaters!
I liked the products displayed. However, when I checked my texts after I confirmed my purchase, I found you offered a 10% discount on my first purchase which I was too late to add. I hope this gets applied since I did contact you about it. Otherwise, everything was great.
27 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear Deborah Ralph,
Thank you very much for your feedback.
We will continue to strive to ensure that every customer is satisfied with our service and products.
Please rest assured that if you have already contacted our after-sales customer service, they will definitely handle your request promptly.
Wishing you all the best!
So bad. Don’t buy!
Blurry, cheap prints. The clothes look nothing like the pictures. I asked for a refund and they refused. Don’t be scammed. Stay away from this vendor.
24 de outubro de 2025
Opinião espontânea
Resposta da Vchics
Dear Melina Montesino,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Scam company
The co. Is a scam . The sweaters I bought are junk . Do not buy from them .
8 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear William Timmins,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Taking this crap and other complaints…
Taking this crap and other complaints as well as site pictures to our State AG's Office. They have a great online fraud investigation team, I bought 5 things, good that I am. And the tracking all goes through European Union countries and massive time delayed.
Never buying again, not even asking for a b.s. refund. Just going to take it to our A.G.
25 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear Rick Townsend,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Products are very cheap quality
Instead of a blue wolf knit sweater I was sent a cheap pullover black wolf hoodie. Needless to say my grandaughter was very disappointed for Christmas because it was nothing like the blue wolf sweater that she was looking forward to for her gift. Shame, on this company.
7 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear Jane Field,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Excellent Product.
23 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear David Gregory,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Do not get snookered by Vchics
Vchics is just out to take your money, sell you something that does not look or fit as described and then never help you to resolve the issue. They continue to make it sound like they are going to help, but they never do anything.
Your Reply today 12/23/2025 is the exact email address that has not handled my request about 10 times or more, how is that response supposed to help anyone.
Please do not get fooled by this response from Vchics, that support email is the same email address that keeps giving me the run around. If Vchics really wants to help a customer, then they got my email address again today when I once again try to get help. If they ever help me, I will update this review. I would give Negative 5 stars if I could.
They send you an incorrect or too small of an item, they tell you, you must spend your money to return the item, the item they sent that is not the correct size, then offer a discount to keep this item that will not work for you, but never even send a discount. I figured a discount would be my safest way to go since they refuse to send me the size I need. I get nothing from them, and never trust their sizing. Something way too small has no use to me.
27 de julho de 2025
Opinião espontânea
Resposta da Vchics
Dear Mark R.,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
DO NOT ORDER FROM THEM
DO NOT ORDER FROM THEM. The clothes look nothing like what they advertise and you can not get your money back. It is a scam!
22 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear Joeli Monblatt Gutfleisch,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Deliver a tracking and update
Deliver a tracking and update.
And How About actually ship what I Paid For Order number 13576605
19 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear Perry,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best Wishes
The products are AMAZING looking
The products are AMAZING looking - I can't wait to get my clothes!
20 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear Dj,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I really like your products
I really like your products, they are typical of what I used to wear at SCA events, especially the hooded cloaks. I still have middle age and pirate costumes I can wear your clothing with.
20 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear Pauline Milana,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
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