Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... Ver mais
A empresa respondeu
First item delivered was damaged and a replacement was sent immediately with no quibble. It was a very easy process to place order, I was reassured it was correct for my car and all contact had immedi... Ver mais
A empresa respondeu
This was the 3rd light I was looking at to see if it would fit my car, I contacted them via WhatsApp and they were very helpful in making sure it was the right fit before purchasing, as the previous 2... Ver mais
A empresa respondeu
I messaged late last night needing a bumper for a job the next day,I had a message back that night,I was able to pick bumper up next day to get the job done.No messing,brilliant customer service and w... Ver mais
A empresa respondeu
Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.
8 Castlegate, DN11 9QU, Doncaster, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I don’t usually write reviews, but this was a very bad experience for me. I ordered a bonnet, bumper reinforcement, and bumper for a Kia Sportage 2024 on 30 March 2026. I received the bumper and bumper reinforcement, but the reinforcement was of low quality and did not match my car—even though I provided my VIN number before ordering for verification.
It has now been almost two weeks, and I still haven’t received the bonnet. This has been a complete waste of my time and money.
Avoid at all costs
On 17th March I ordered a Citroen relay door mirror cover, the customer Service and advice through What’s App messaging to source the correct back was amazing.
Delivery was super fast!
Unfortunately the part didn’t fit, I contacted the company through What’s App and have tried repeatedly since 23rd March to contact them, phoning and emailing so far I have had NO response from the company
So disappointing
Sorted out some delivery confusion very quickly
Ordered special order the communication was spot on and goods arrived and had late change of address which was accommodated will Definatly use again and recommend to eveyone Thankyou very much 100% satisfied 🎉🎉🎉
I ordered the bonnet from the website after confirming with the one of the employees saying it was next day delivery it has been 4 days still haven't received the delivery and they stopped replying to the messages I am sending. Making false promises can lead to loss as now the customer is complaining and asking for his money back. It gives me both reputational damage and financal damage

Resposta da Vehicle-Spares.com
Ordered bumper delivered next day fantastic service first class seller will recommend
Having ordered and paid for what I thought I needed, V. Parts checked my order then contacted me with advise and interest in order to buy the correct part. Thanks Guys
Great website backed by a team of true experts that you just dont get nowadays! There whatsapp service is top notch. I had all the info I needed in minutes. Will shop again.
Although vehicle spares were not able to source the part i needed they have had outstanding customer service. They have given me so much advice on what i need to do going forward and even went to the extent of finding the exact part i need from the original dealership. If you are ever in doubt about parts or even just looking for some advice i would 100% recommend vehicle spares!
Thank you again for your help i really do appreciate it.
I was sent the wrong bonnet, but the company handled everything really well. They offered solutions, accepted the return, and still refunded me even though the item arrived back damaged. Replies were a bit slow at times, but they took responsibility and sorted everything fairly. Overall, very professional and easy to deal with.
Very helpful and accommodating. WhatsApp worked well. Very efficient service. Product looks great.
Gave them my registration and some images of the front bumper i required and they sent the wrong bumper, the cost to return the bumper was £300 on a £220 bumper, they would not cover the return fee.
A1 2013 LED Lights for rear boot replacement (both).
Excellent clear communication and sanity check on order spec and ensure satisfaction.
Competitive pricing and reasonable discount compared to market options sought.
Next day delivery was next day.
Highly recommended.
Update: since leaving the update they got in touch via WhatsApp and sorted - really helpful once we'd managed to get hold of them, once sorted over the phone it was delivered really quickly and really well packaged
I've ordered a bumper for my van, over two weeks ago, no update have tried ringing and never an answer, email and their WhatsApp number and absolutely nothing back!
The person I communicated with ensured that they understood my requirement and checked that they were valid. The item was well packaged and received quickly and undamaged. Thank you
Excellent customer service. Product arrived next day. Communication excellent. Very pleased with product. Fitted perfectly. Would highly recommend this company.
Great communication. fast and perfect delivery well secured product. Verry recommended. Thank you. 😊
Ordered a rear bumper for a ford focus, straight after the order I noticed a light difference between the part I ordered and the part i needed. Kindly asked them to cancel the order and advise the correct part. No answer received by email eighter by WhatsApp.
next week the part arrived and now I cant reach them to get return address. Filled the return request form out twice already, nobody contacted me.
Amazing care of customers , I had really emergency situation and company did delivered my parcel in really short time. Quick respond for all my email. I would highly recommend this company and definitely will be back.
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