Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... Ver mais
A empresa respondeu
First item delivered was damaged and a replacement was sent immediately with no quibble. It was a very easy process to place order, I was reassured it was correct for my car and all contact had immedi... Ver mais
A empresa respondeu
This was the 3rd light I was looking at to see if it would fit my car, I contacted them via WhatsApp and they were very helpful in making sure it was the right fit before purchasing, as the previous 2... Ver mais
A empresa respondeu
I messaged late last night needing a bumper for a job the next day,I had a message back that night,I was able to pick bumper up next day to get the job done.No messing,brilliant customer service and w... Ver mais
A empresa respondeu
Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.
8 Castlegate, DN11 9QU, Doncaster, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
prompt response , helped to identify the required part . Delivered on time , Highly recommend.
My part turned up and it was incomplete (vehicle-spares.com confirmed this via WhatsApp when I sent a picture). I then had to chase twice for the return to be authorised, I was then told to cover the cost of sending the part back myself (they should have covered this under distance selling rules as it was faulty). Royal Mail confirmed my return had been delivered, but I received no refund. After waiting almost 2 weeks, chasing twice and getting radio silence, I had to contact my credit card company to get them issue a refund instead.
In the end I contacted this company no less than 5 times about my faulty part, and ultimately I had to rely on American Express to resolve it for me. Really poor service, and I am out of pocket as a result. Avoid.
Good product good price good delivery would recommend and will use again
Super fast service .wasn't sure if part I wanted would fit .guys at vs spares were really helpful and got correct part to me within a few days special order .really pleased would recommend .thanks vehicle spares .com
I didn’t expect anything special when ordering my bumper, but I was really impressed with the service. The ordering process was seamless, and I loved that my order was checked against my car registration as it gave me peace of mind that I was getting the right part.
Customer service was outstanding. I sent a WhatsApp message in the evening for a tracking update and got an immediate reply. Later, when I called for more delivery info, an employee went to find out more details and called me back within 10 minutes which I really appreciated.
Overall, a great experience - I’d definitely order from them again.
The speedy delivery the excellent condition the product was in great condition .They also helped me when I was indecisive with the product and the fitmet
Had issues with delivery. But nothing to do with vehicle spares.
One of the best companies I have dealt with, even phoned me checking all details were correct before sending item to me. A 1st class service and a very quick delivery. Will be more than happy enough to deal with in the future
Honestly the best online customer service I have experienced. I’m not a fan of ordering products online especially vehicle parts but vehicle spares made it a really comfortable experience thanks again.
Invoice VS31569
My colleague ordered a rear bumper for her car Vauxhall Corsa, she place the order on the 27th January 2025, and she still haven't received the bumper, she try phoning with no success, no one answers the phone, the one time she managed to speak to someone, they told her, that she had ordered the wrong bumper. The thing is this bumper was the right one after having it checked our by a car dealer.
They have taken payment for the bumper but still no bumper. I wrote them a letter giving them a deadline, in which to deliver the bumper or refund the money. The deadline is today and still no reply or correspondence. It is clear that this so call company is a scam. They have taken advantage of a female and stole her money, we have the invoice of proof of payment, and we shall also inform the bank of this scam. We are going to inform Trading standards and take it from there. Scams.

Resposta da Vehicle-Spares.com
Prompt and efficient service. Wish all companies were like you.

Resposta da Vehicle-Spares.com
Easy to order and kept up-to-date with quick delivery. Will order again from you, very happy with the service.

Resposta da Vehicle-Spares.com
I ordered my part online and it was ready same day. I picked it up an hour or so later. Quick and prompt service, I definitely recommend Vehicle-Spares

Resposta da Vehicle-Spares.com
They responded quickly, gave good advice, the part arrived promptly and was the correct fit for my car at a reasonable price - recommended
Great product at a good price and quick delivery.
Bonnet turned up bent, courier left out side my property against the wall no signatures as no one was there as had to take my wife to hospital, they offered an insulting £60 refund, but admitted they could tell the damage had been done by courier, now won't resolve or respond, never use them
I ordered a door mirror for my son’s Toyota Aygo. Online ordering was easy and straight forward. The mirror arrived quickly with all the parts and the cap with primer ready for colour coating. Fits perfectly on the car. I highly recommend using Vehicle Spares.com
Very helpful,made sure part would fit, good communication,
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