Vehicle Value Experts Opiniões 

89
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

They were very helpful with our case and helped us achieve some recovery with our case. I appreciate their efforts on our behalf. Very professional.

Classificada 5 em 5 estrelas

Great experience! Professional and knowledgeable. They were a referral through my Ford dealership. I gave them all the time they needed to negotiate the best diminished value. I highly recommend them... Ver mais

Classificada 5 em 5 estrelas

Love these guys! They came in as our third party appraiser to fight for a higher payout from our insurance company following a total loss of my son’s car. They got us $6000 more than the insurance com... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Robert at Vehicle Value Experts is outstanding! He was so kind, patient and professional. Robert is the best in this unique industry providing outstanding customer service. He answered all our quest... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário de veículos motorizados
  2. Companhia de seguros de automóveis
  3. Loja de acessórios para automóveis
  4. Agência de seguros

Escrito pela empresa

Vehicle Value Experts specializes in providing automotive-related appraisals and motor vehicle valuation services to all parties, including individual consumers, body shops, auto dealers, repair facilities, towing and storage operations, lenders, finance companies, banks, legal professionals, corporations, governmental agencies, and others. The firm’s consistent success can be attributed to years of automotive industry knowledge, practical hands-on experience, and multiple certifications of its appraisal staff. Vehicle Value Experts clients can absolutely trust that they will be provided with analytical, sophisticated, state-of-the-art, comprehensive, accurate, unbiased, and up-to-date data and information that all parties can rely upon as both factual and objective.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

89 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(89)

14 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Incredibly capable and knowledgable

Here is your go to company . Look no further for optimum results !! 6 stars !

8 de março de 2017
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Resposta da Vehicle Value Experts

Thank you Ms. Murphy for taking time to issue our company a review. I hope you never need us in the future, however if you do please call.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

Excellence st it's best

I contacted Robert with out any expectation that he could do anything about getting me any more money for my vehicle that was totaled by the insurance company. During the process it was pledentvtslking to Robert over the phone. I emailed everything I had to him and he told me quickly that the insurance company was not offering enough. He sent the information to progressive insurance on my behalf and immediately Progressive got defensive trying to deny my right to have it re appraised and trying to get me to sight title over to them before having a third party review. Robert took care of that with a letter to progresdive. Do to make my long story shorter Robert was able to make a settlement with Progressive for 2000.00 more than they were offering and even with his fee It was over 1500.00 more than I would have had. I recommend highly using Robert. I understand it does not matter where you live in the United States Robert can handle your claim., Ken and Cheryl Young

7 de março de 2017
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Resposta da Vehicle Value Experts

Good Morning Mr. Young,

Thank you for allowing me to help you, and your family. I truly appreciate you taking the time to issue a review, about our services.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

Vehicle Value Experts helped us with our insurance settlement

Our son had a wreck in September in our dump truck. The wreck was not his fault. You think you are doing the right thing when you pay your insurance bill every month but have a wreck and they act like they don't even know who you are. The other insurance company was putting pressure on us to settle on their terms. We did not agree with the choices they were offering. So we get a lawyer to look at our case and when they realize that there is not any personal injury they determine that they can't help us. At this time we have been leasing a truck for several weeks because this is how we make a living. We finally decide we will go ahead and fix the truck with our own money. The man at the body shop tells us about Mr. Robert McDorman at Vehicle Value Experts. We sent him all of our information and he agreed to look at our case. This was either late December or early January. By mid February he had settled our claim. He got our money back for leasing a truck, diminished value of the truck, and our truck still has a clear title and not a salvaged one. There are so many things I don't understand about insurance and how it works but this man knows what he is doing. We not only settled our claim but we feel like we gained a friend. We would use him again and we would certainly recommend him to anyone.
Sincerely,
Tammy Duckett

26 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Dear Mrs. Duckett,

I am so happy I could help you with the Insurance Settlement on your husbands Dump Truck. The situation I helped resolve for your husband happens often, and the insurance company totals out the vehicle, and the consumer losses their vehicle, and end up with a discounted settlement on their vehicle. The out come on your husbands Dump Truck went from a Unrealistic Total Loss Settlement offer, and your husband loosing his Dump Truck, to the Dump Truck being completely refurbished back to its Pre-Wreck OEM Condition, getting paid Loss of Use, and finally the recovering of the Inherent Diminished Value Loss Compensation. I am so proud for you, your family truly deserves the outcome you received.

Thank you so much for taking the time to issue your review. It is a wonderful thing yo gain a friend thru a trying time, such as we went thru.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

My experience was excellent

From start to finish I was provided with fast, friendly and superior professionAL service to assist with maximizing my benefits.

22 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Dear Ms. Martz,

Thank you for taking time to issue us a review. Please call us in the future if we may help in anyway.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

Excellent service!

I will recommend this company to family and friends. Friendly, prompt, and courteous. I was able to recoup my purchase price of our totaled vehicle. Thank you-Patti

20 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Dear Ms. Brindley,

Thank you for taking the time to issue a review. We appreciate your business.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

I Hired My Own Appraiser & Got the Money I Deserved

In just a matter of minutes, I found myself in my first motor vehicle collision--which hopefully, will be my last--and in pressing need of guidance through the Insurance claims process. No sooner had my vehicle been brought into the collision repair shop, while recovering from a horrible concussion, that my Insurance company offered me a payout with an insultingly low value for my totaled out limited edition 2014 Scion FRS. Soon to be deprived of my rental car and any transportation, I felt pressured to accept the low offer. If it weren't for the referral of my collision repair shop, Barrett Collision in Abilene, TX, to consult Vehicle Valuation Experts I probably never would have known it was possible to invoke a third party appraisal clause in my policy--and most certainly never would have received the extra $2,000 on top of what my Insurance company offered me based on their improper valuation produced by their own inexperienced appraiser. I was fortunate that Vehicle Valuation Experts were not as inexperienced--and that my collision--was not the only collision they had helped a client through. My Expert Robert worked through the process on my behalf and acted with incomparable grace and patience despite the unfortunate inconsiderate attitude of my Insurance company's third party appraiser. Robert even helped me pick out my next car--and get the best price for it! If it ever befalls upon me to find myself part of another motor vehicle collision, I will without question hire Vehicle Valuation Experts again--and would strongly urge anyone else to do so!

17 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Dear Ms. Smyser,

Thank you for taking the time to issue a review about your experience, and the services I provide. I was proud for you on your New Vehicle you purchased, and the manor in which the transaction was handled. It is always good for my clients when we are able to obtain a fair settlement for them on their Total Loss Claim, and then turn around and complement this experience with a good buying experience on their New Purchase.

Thank you again for allowing us to help you. We wish you the best!

Sincerely,

Robert L. mcDorman

Classificada 5 em 5 estrelas

Outstanding service and professionalism.

I'm 49 yrs old and have never heard of Loss of Value claims; this process was new to me and I had no idea how to proceed. I was referred to Mr. Robert L McDorman and I have not been disappointed. He has answered my every question honestly and I ask a lot of questions. Any concerns I had he immediately supplied me with details I could easily understand. All I had to do was supply him the information and he did all the work. He was courteous and professional at all times and always kept me updated on my claim. If I am ever down this road again, I wouldn't hesitate for a second to contact Mr. McDorman. My family and I were extremely pleased with the claim amount he sought for us. Great job Mr. McDorman.

16 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Dear Mrs. King,

Thank you very much for taking the time to issue a review about your experience with me, and the services I provide. I was so happy with the out come of your claim. Please call on me in the future if I can be of any help to you, and your family.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

More than helpful 😊

I can't begin to explain how helpful Robert L. McDorman has been.He is up front and thorough and fast.His services were informative and much needed.After my vehicle was stolen and recovered Mr. McDorman walked me though this process step by step,needless to say he dealt with my big insurance company that tried to low ball me!
I thought my insurance company had my back.......WRONG!!!
Give Robert L. McDorman a chance,you will not be disappointed!!

15 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Thank You Mr. Evans for allowing me to help you, and most of all for taking the time to issue a review of my service to you Sir.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

Excellence

My experience was one of excellence.

12 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Thank You Mr. Hodge for taking the time to give us your comments. Please contact me in the future if I can help you in anyway.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

On top of it!

Robert and his team were on top of this from the moment I got him the info he needed. I first emailed him over the information around 9 pm at night and still received a near immediate response that night. He answers the phone personally and worked his magic to take an initial offer from State Farm of $36k and change up to $41,500 for my vehicle. His service cost was extremely marginal compared to the $5k in additional money he was able to add to the settlement offer for the totaled truck. No matter if your owed diminished value for a repaired vehicle or a more accurate value for a totaled vehicle , don't let the insurance company take advantage of you again because nearly every time they will with the slightest chance. Let Robert keep your insurance company in line for you because when it gets down to paying out what they owe you they will do their best to turn you from a customer to a sucker while shaking hands with a smile. Their goal is to pay you as little as possible period. Don't be the sucker and go with flow of what their telling you.

11 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Thank You for the review Sir. I always try my absolute best to give this personal service to each of my clients. Time is of the Essence when dealing with these sensitive situations such as yours. I Thank You again for entrusting us to help you with your Total Loss Settlement.

I hope you never need our service again, however if you do, please call on me.

Sincerely,

Robert L. McDorman

Classificada 3 em 5 estrelas

Best company in the world Mr. McDorman is the best!!

Mr. McDorman was put in our lives at just the right time! We are so very thankful. He went above and beyond to help us. We would and do recommend to anyone with an insurance issue. He is a wonderfull person and friend

10 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Good Morning Mrs. Quinalty, what a wonderful thing to say, Thank You from the bottom of my heart. We truly appreciate your business, and friendship. Please call on me anytime, should you need any help with your insurance claims needs or motor vehicle value questions.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

Why use Robert?

I have come to know Robert over the past year and I consider him a friend. I manage a Collision Center and we refer all of our customers that find themselves in the unfortunate situation of being involved in a collision and having their car become a total loss. Not One customer has called us back to say he did not do a great job...My son's car was hit while parked on the side of the road and was a total loss.. Robert went to work and we received way more than what the insurance was wanting to pay! If you do not use his company you are throwing money away!

10 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Thank You Mr. Romero for your review. We cherish the trust you have in our firm to refer your customers to us for help. We will always try our best to help them resolve the sensitive issues relating to their motor vehicle insurance claim. In my professional opinion there is no greater compliment than a business referring their customers to us for help and guidance. We again Thank You Sir.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

More then satisfactory services.

Mr. McDorman is very a great appraiser, he kept me informed every step of the way during this process. In the end he was able to get a substainable amount more then my insurance company originally tried to offer me for my total loss. He assured me he would work hard to fight on my behalf for what was a fair amount and I will say he more then exceeded my expectations with this matter. I couldn't be more pleased with the service he provided me and would highly recommend this man to anyone going through these situations. Mr McDorman is very professional, friendly and informative, I truly can not thank him enough for the job he did for me.

10 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Thank You so much Ms. Hatton for your review. I knew you where in a bad bind when you called me, and asked for my help. I promised you, I would help you thru this. I am so proud for you, this unfortunate situation worked out this well for you.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

Auto and Watercraft Appraisals

Vehicle Value Experts has assisted us on two occasions: a GMC Acadia valuation and a Pontoon Boat valuation.
Both experiences were timely, professional and courteous. We highly recommend Mr. Robert McDorman.

9 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Dear Mr. Reed,

Thank You so much for taking the time to issue us a review, we truly appreciate it Sir.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

Hands down the best!

Robert McDorman was amazing during the difficult time of being hit and having to fight insurance to get a fair price for my car. While I was working on healing from the wreck, Mr. McDorman worked hard to get my vehicle claimed settled and did not let up until I had gotten a fair deal. He was always good about keeping me in the loop as to what was going on and explaining what was happening and may happen in the future. Mr. McDorman made a very rough period smooth and was invaluable.

9 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Mrs. Walker,

I am so happy our firm could assist you, and get you made whole on your vehicle claim.

I wish you the best in the future, and Thank You for taking the time to issue your review.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

Don't let this happen to you! If you think an insurance company will be fair, think again.

I wish I knew Robert was providing this service for the public 3 1/2 years ago when my 2011 Toyota Camry was totaled out by an idiot driving too fast on a wet road. I have owned and operated a collision repair shop in the area for over 40 years and I thought I knew how to deal with an adjuster when it came to negotiating the value of a vehicle, boy was I mistaken. From the beginning I felt that I was being tag teamed, by multiple file handlers and rushed into making a decision. My wife and I were totally insulted by their first offer, when I questioned how they arrived at this fair market value they offered to send me a 17 page report that was prepared by J. D. Powers & Associates. In the report they intentionally left off options that were on our vehicle, hoping that if we called them out on this and they added a little bit more money to the second offer we would feel like we accomplished something. I've seen this same strategy used on my Sister-in-Law's report, she went through the same ordeal last December with a different insurance carrier. It is a psychological game for them and believe me they are very well trained at it, the average person doesn't stand a chance. Deeper into the report I noticed that 3 of the comparable vehicles used to determine the fair market value were located at the local dealer we were planning to buy from to replace our vehicle, so my wife brought the report with her to verify that the vehicles were there and comparable to ours. The sales person quickly told her that 2 of the 3 had already sold and that he could not disclose for how much. And when he saw the price that they had listed for the one he had in stock he said that was the internet listed price and that was the "rock bottom price" because of how competitive the internet is. To make things worse a 5% predicted sales adjustment was subtracted from the internet listed price, when I asked the adjuster what the heck that was for he simply replied that everything is negotiable. After making some phone calls to the other dealers that were used to generate this report and going on the internet I discovered a pattern, all of the dealers confirmed that the internet price use in the report were not negotiable and the CARFAX showed that almost all were base model Toyota Camry LE's that Enterprise Rental Car had traded in. My vehicle was a Toyota Camry SE, with added options of a Sun Roof, Leather Interior, Spoiler, Aluminum Wheels, and Satellite Radio. After going through 2 different supervisors, the last being the smoothest talking of all, I demanded that he locate a vehicle equipped like mine and if he used the internet listed price, not to deduct the predicted sales adjustment, and I wanted to know where this comparable vehicle was located so I could verify the options and the price, he agreed, and told me that he would get back with me by the end of the next business day with his final offer. I reluctantly accepted the last offer at my wife's request, because she said it was only a couple of hundred dollars less than the NADA valve and she did not want to get stuck paying 2 car notes, as we had already purchased a new car and this ordeal had been going on for over 3 weeks now. That's part of their strategy wear you down, divide and conquer.
A few months back, a long time business acquaintance, Robert McDorman contacted me because he noticed a rise in the amount of vehicles that were being "totaled out", he knew it affected my business as well because a lot of these vehicles are reparable. I told him that salvage bids (the price a salvage company will pay for a damaged vehicle) were at, all-time highs because most of them were going south of the border to be repaired with cheap labor. So the insurance companies are selling damaged vehicles for a premium price. This was when I learned that he was doing this research on these "Valuation Reports" and he offered to do an analysis on my report, I was shocked at the results.
Vehicle Value Experts (Robert McDorman) did an evaluation on my report and found that most of the vehicles used in my report had in fact already sold and that they had all sold for more than the price used on the report, one sold for $1700 more than the internet listed price, the price they took another 5% off of on my settlement. And I learned that my vehicle qualified to be a Certified Pre-Owned "One Owner" vehicle, about a $1500 add-on to the NADA value. So in the end I sold my clean one owner, well equipped vehicle that was "NOT FOR SALE" to the insurance company for less than the value of a "traded in" rental car. Having to deal with insurance companies on a daily bases I already had a very low opinion of them so be aware. They will and do take advantage of uninformed people every day. I have, and will continue to refer my customers that are in need of this service to Vehicle Value Experts.

Thank you Robert, not only for the help you have given me over the years, but also for helping my valued customers.

9 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Dear Mr. Domec,

Thank You for the wonderful review. Your comments and review of our service will help us help others.

Thank You again, and please call on me any time I can help you or your customers.

Sincerely,

Robert L. McDorman

Classificada 5 em 5 estrelas

True Professional

Vehicle Value Experts is a true professional company that puts the customer's best interest first. Thank you Robert McDorman!!

9 de fevereiro de 2017
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Resposta da Vehicle Value Experts

We Thank You for taking the time to rate our service Sir, and appreciate your comments, and business.

Sincerely,

Robert McDorman

Classificada 5 em 5 estrelas

dont take a knife to a gun fight

if your gonna fight a pack of wolves you need a mean bear to fight for you!!! The insurance company personal are highly trained to screw you over and make you like it!! These people are not on your side but Vehicle Value Experts and Robert McDorman IS!!!! USAA's first offer to my son for his $7,000 truck was $3,600. USAA's second offer was $4,200. One Call to Robert was the last call I needed to make! Low and behold USAA miraculously settled @ $7,300. I was not out to get more than what was fair value but half what my son's truck was worth was total B.S!!!

6 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Thank You very much for taking the time to issue us a review. We dearly respect our clients who take the time out of their busy schedule to issue comments on our trustworthiness, competence, knowledge, performance and service. Referrals, repeat business, and word of mouth is the apostolate key to our success in reaching more people such as your self in need of help

We genuinely appreciate your support and business. I Thank You from the bottom of my heart.

For your sake, we hope you don't need us in the future, however if you should, please call me.

Sincerely,

Robert McDorman

Classificada 5 em 5 estrelas

Worth every penny!

If you feel your insurance company is lowballing you on your insurance settlement like I was, give this guy a call. By the grace of God I was recommended calling this guy by the collision shop where my totaled car sat. I called him and told him the situation and he went to work immediately. My insurance offered me 14K (which I was not satisfied with) and Robert went to work and got me 21K! It took a little over a month, but be patient its worth it. Seriously don't settle, ins. companies will try to low ball you, give this guy a call, trust me you don't have anything to lose.

4 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Thank You very much for taking the time to issue us a review. We dearly respect our clients who take the time out of their busy schedule to issue comments on our trustworthiness, competence, knowledge, performance and service. Referrals, repeat business, and word of mouth is the apostolate key to our success in reaching more people such as your self in need of help

We genuinely appreciate your support and business. I Thank You from the bottom of my heart.

For your sake, we hope you don't need us in the future, however if you should, please call me.

Sincerely,

Robert McDorman

Classificada 5 em 5 estrelas

Amazing results!

I couldn't believe the level of expertise Mr. McDorman possesses. Like most people, I was in the dark when it came to dealing with the insurance company. The difference in the outcome by using Vehicle Value Experts was amazing. Finally, there's a way to protect yourself from being financially abused by the system that we have all suspected was unfair.

3 de fevereiro de 2017
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Resposta da Vehicle Value Experts

Thank You very much for taking the time to issue us a review. We dearly respect our clients who take the time out of their busy schedule to issue comments on our trustworthiness, competence, knowledge, performance and service. Referrals, repeat business, and word of mouth is the apostolate key to our success in reaching more people such as your self in need of help

We genuinely appreciate your support and business. I Thank You from the bottom of my heart.

For your sake, I hope you don't need us in the future, however if you, should please call me.

Sincerely,

Robert McDorman

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