Very pleasant nurse and specialist Doctor. Very thorough consultation. Unable to go ahead with vein treatment yet as consultant found I had phlebitis and now on hospitals books to sort this problem... Ver mais
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Localização
Alterar localizaçãoUnit 2A Cyrus Way, Cygnet Park, PE7 8HP Peterborough, GB
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Leia as opiniões dos outros
Friendly helpful staff, who made you feel comfortable. The procedure has worked nicely and although I have the shading where the lumps are dissolving this will fade. All my ugly veins have gone. Very... Ver mais
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Welcome atmosphere from start to finish. Nice calming reception area and the receptionist very friendly. I was kept seated and kept informed. The consultant and support staff were equally friendly... Ver mais
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I was immediately put at ease and everything was explained very clearly. Dr Prasad and the nurse were amazing. My next visit is scheduled for 1 July. The reception and consulting room were exceptio... Ver mais
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Informações sobre a empresa
Escrito pela empresa
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Informações de contacto
Unit 2A Cyrus Way, Cygnet Park, PE7 8HP, Peterborough, Reino Unido
4,6
Excelente
34 opiniões
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Respondeu a 97% das suas opiniões negativas
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Very professional
Very professional, helpful, informative and friendly service and advice.
26 de agosto de 2026
Resposta da VeinCentre - Peterborough
Hi Vanessa,
Thank you for your kind review. It’s great to hear that you found the service professional, helpful and informative, and that you received friendly advice throughout your visit. We really appreciate you taking the time to share your experience.
Best wishes,
Dilly
I feel confident and booked appointment…
I feel confident and booked appointment for procedure as everything I needed to know was explained and booklet to remind me.
26 de agosto de 2026
Resposta da VeinCentre - Peterborough
Hi there,
Thank you for your review. It’s great to hear that you felt confident moving forward with your procedure and that everything you needed to know was clearly explained. We’re pleased that the information booklet was also useful for reminding you of the details.
Best wishes,
Dilly
Very pleasant nurse and specialist…
Very pleasant nurse and specialist Doctor.
Very thorough consultation.
Unable to go ahead with vein treatment yet as consultant found I had phlebitis and now on hospitals books to sort this problem out.
17 de agosto de 2026
Resposta da VeinCentre - Peterborough
Hi Patricia,
Thank you for your kind review. We’re pleased to hear you had such a thorough consultation and felt comfortable with the nurse and consultant.
It’s important that any treatment is appropriate for you, so we hope everything goes well with addressing the phlebitis and that you’re able to revisit your vein treatment when the time is right.
Best wishes,
Dilly
Friendly helpful staff
Friendly helpful staff, who made you feel comfortable. The procedure has worked nicely and although I have the shading where the lumps are dissolving this will fade. All my ugly veins have gone. Very happy with the whole experience.
27 de abril de 2026
Resposta da VeinCentre - Peterborough
Hi Susan,
Thank you for such lovely feedback. We’re thrilled to hear your treatment has worked so well and that you’re already seeing such a positive difference in the appearance of your legs.
It’s also great to hear you’re aware that the remaining shading can take time to fade as things continue to settle. Most importantly, we’re so pleased you’re happy with your overall experience.
Best wishes,
Dilly
First consultation
A really professional and friendly start to my proposed treatment. From reception to the initial consultation I found all the staff and my consultant very informative and they put me at my ease. So far so good 👌
22 de junho de 2026
Resposta da VeinCentre - Peterborough
Hi Lynn,
Thank you for your kind feedback. We’re delighted to hear your first consultation was such a positive experience and that the team made you feel at ease from the moment you arrived.
We look forward to seeing you again for your treatment.
Best wishes,
Dilly
Put at ease immediately
I was immediately put at ease and everything was explained very clearly.
Dr Prasad and the nurse were amazing. My next visit is scheduled for 1 July. The reception and consulting room were exceptionally clean.
Many thanks
24 de junho de 2026
Resposta da VeinCentre - Peterborough
Hi Jacquie,
Thank you for your lovely feedback. We’re pleased to hear Dr Prasad and the nursing team helped put you at ease and explained everything clearly throughout your appointment.
We look forward to welcoming you again for your next visit.
Best wishes,
Dilly
The experience at clinic was very good.
The experience at clinic was very good.
First I was scared , but later doctor persuade me do not worry and I did calm myself.
I just did not like when I did notice near my , but I did go to my GP and my GP gave me "Fucidin cream" and it was gone.
Now I have little bit marks left and I hope it will gone soon.
21 de janeiro de 2026
Resposta da VeinCentre - Peterborough
Hi there,
Thank you for taking the time to share your experience. We’re pleased to hear that the team helped put you at ease and that you felt reassured throughout your treatment.
If you have any questions or concerns in the future, please don't hesitate to contact us.
Best wishes,
Dilly
Initial consultation
A thorough examination and testing, with a good explanation of the procedure.
6 de maio de 2026
Resposta da VeinCentre - Peterborough
Hi Jeremy,
Thank you for your review. We’re pleased to hear you found your consultation thorough and informative, with the procedure clearly explained throughout.
Best wishes,
Dilly
Everything was explained to me
I visited the Vein Centre for an Ultrasound Duplex examination. I had been having problem for over 12 months with pain below my left knee which I though was coming from my knee. Neil Prasad performed the scan for me and showed me that the problem was infact a large vein down the back of my left leg and it's branches lower down my leg. He did a drawing to explain exactly what they could do to fix it and I am now just waiting to have my procedure. I would definately recommend Neil and his team.
22 de abril de 2026
Resposta da VeinCentre - Peterborough
Hi Pauline,
Thank you for sharing your experience. We’re really glad Neil was able to clearly explain the cause of your symptoms and guide you through the next steps. It’s lovely to hear you felt well looked after by the team.
Best wishes,
Dilly
Felt very comfortable
Felt very comfortable, not going to lye some of the vein removal was painful, the laser more than anything, follow up appointment was great and one more was foamed to eliminate it, overall great experience and so much more confident with me legs now
11 de dezembro de 2025
Resposta da VeinCentre - Peterborough
Hi Shaun,
Thank you for sharing your experience. We’re glad to hear you felt comfortable throughout and that the follow-up care helped achieve a great result. It’s wonderful to know you’re feeling more confident in your legs now.
Best wishes,
Dilly
Welcome atmosphere from start to…
Welcome atmosphere from start to finish.
Nice calming reception area and the receptionist very friendly. I was kept seated and kept informed.
The consultant and support staff were equally friendly and reassuring during the whole consultation. Everything was explained and I felt valued. All my questions were answered in a detail and I did not feel that I am asking something trivial.
Top experience of health care.
2 de março de 2026
Resposta da VeinCentre - Peterborough
Hi Eva,
Thank you for your thoughtful review. We’re so pleased you felt welcomed and well looked after from the moment you arrived. It’s wonderful to hear the team took the time to answer your questions and make you feel comfortable throughout your consultation.
Best wishes,
Dilly
Very friendly and put me at ease and…
Very friendly and put me at ease and explained everything, although I couldn’t take everything in of course, but very pleasant experience
21 de janeiro de 2026
Resposta da VeinCentre - Peterborough
Hi Isabell,
Thank you for your kind review. We’re glad you felt comfortable and at ease, and that the team took time to explain everything clearly. Please do let us know if you have any further questions at all.
Best wishes,
Dilly
Absolutely brilliant!
28 de janeiro de 2026
Resposta da VeinCentre - Peterborough
Hi there,
Thank you for your feedback - we’re so pleased you had such a positive experience.
Best wishes,
Dilly
The people were very kind and gentle
The people were very kind and gentle. The outcome was disappointing as I still have dark lines from injection on my legs after 6 months. I am fit & go to the gym. I ended up with more veins than previously and now on the front of legs. The follow up appointments are to be paid for even if not for fu injection. It works out much more costly than you think. If I had the chance to speak to myself beforehand, I wouldn’t have done it. Sorry but not as good as expected.
21 de julho de 2025
Resposta da VeinCentre - Peterborough
Hi Michelle,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our team kind and gentle, though we’re sorry to hear that your results haven’t met your expectations. The response to treatment can vary between individuals, and sometimes additional sessions or follow-up care are required to achieve the desired outcome.
We’d really like the opportunity to review your progress and discuss the best next steps for your aftercare. A member of our team will be in touch to provide guidance and answer any questions you may have.
Kind regards,
Dilly
Excellent treatment from Dr Saiqa Sayed…
Excellent treatment from Dr Saiqa Sayed who was super friendly and took her time to explain things in the initial consultation, with plenty of opportunity to ask questions, and no pressure to book
When I returned for my treatment and follow up I had excellent care from Saiqa, John and Becky all of whom were friendly and put me at ease
Reception could be friendlier and the toilet in the building is absolutely grim
15 de outubro de 2025
Resposta da VeinCentre - Peterborough
Hi there,
Thank you for taking the time to leave such balanced feedback. We’re really pleased you felt well cared for by Dr Sayed and the clinical team, and that everything was clearly explained with no pressure. We will be sure to take a look into your other comments, we are are very sorry and thank you for these.
Best wishes,
Dilly
Result was not as expected
Staff very kind and informative but not satisfied with end result.
16 de julho de 2025
Resposta da VeinCentre - Peterborough
Hi Sally,
Thank you for your feedback. We’re pleased to hear that you found our team kind and informative, but we’re really sorry to learn that the results didn’t meet your expectations. We completely understand how disappointing that must feel, and we’d really appreciate the opportunity to review your treatment outcome in more detail. A member of our team will be in touch with you shortly to discuss this further and see how we can best support you.
Best regards,
Dilly
The centre was great polite and reassuring
The centre was polite and reassuring, the treatment was explained through our. My legs had improved and at my follow up appointment more treatment was required. The cost was clear and included any further treatment
25 de junho de 2025
Resposta da VeinCentre - Peterborough
Hi Joanne, thank you for your review. We’re so pleased that you found the team polite, reassuring, and clear in explaining your treatment. It’s great to hear that your legs have improved and that you felt confident about the cost and follow-up care.
Best wishes,
Dilly
Mixed experience.
Staff all very friendly and polite but organisation was a bit poor. They had another patient's notes in my file. My follow up appointment date and time was changed three times. When I arrived for it I was still left to wait for 15 minutes. Again the staff were very friendly and kind. However overall I felt that the service didn't meet the standards it should for the price. The toilet was also not as clean as it should have been. There were other points I could make but they are personal to my care, therefore I'd rather not make them public. UPDATE: I was contacted by vein centre after this review. I was on holiday at the time but replied with all the information they requested via email five days later. That was two weeks ago and I've had no response from them. I'm disappointed but not surprised.
9 de junho de 2025
Resposta da VeinCentre - Peterborough
Hi there,
Thank you for taking the time to share your feedback. While we’re really pleased to hear you found our staff friendly and kind, we’re very sorry to learn that aspects of your experience fell short of expectations. This isn’t the level of service we aim to provide, and we completely understand your disappointment.
Your comments have been shared with the management team so we can review what happened and make improvements to prevent similar issues in future. We’d also really appreciate the opportunity to discuss your experience privately, especially regarding the points personal to your care, to make sure your concerns are heard and properly addressed.
A member of our team will be in touch with you shortly.
Thank you once again,
Dilly
Very thoroug talked me through my…
Very thoroug talked me through my options Nice and friendly
13 de outubro de 2025
Resposta da VeinCentre - Peterborough
Hi Carol, thank you for your lovely feedback. We’re glad to hear that everything was explained clearly and that you found the team friendly and helpful. It’s great to know your options were made easy to understand.
Best wishes,
Dilly
Great service from Vein centre
Excellent service from start to finish, all staff and medical team were very informative and reassuring.
The results of both legs have been brilliant, beyond what I thought, no more itching or heavy legs and I can now wear shorts without being conscious of unsightly veins.
1 de setembro de 2025
Resposta da VeinCentre - Peterborough
Hi Scott, thank you for your brilliant review. We’re thrilled that your experience was so positive and that you’re enjoying such fantastic results, no more itching or heavy legs is wonderful to hear! It’s great to know you can now wear shorts with confidence. Thank you for recommending us so highly.
Best wishes,
Dilly
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