I ordered some shoes. I received good communication from order acknowledgement to shipping updates. They arrived less than 2 weeks later, by FedEx, and were of great quality, beautifully made, comfort... Ver mais
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Love the customer service very on top and reliable service services. Love my bag excellent quality even better that the original Gucci love it and also I am waiting for other one. I just place the ord... Ver mais
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I’m thrilled to have come across this company. Customer service is outstanding. The products they make are unbelievable, so impressive. I have many bags and you would never be able to determine the o... Ver mais
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The first bag that I purchased at a very fair price came quickly. It was packaged beautifully. The LV box and even the tissue paper were branded with Louis Vuitton. I was so impressed with the bag, I... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At VELLRUS, we believe that true style is defined by taste, not a price tag. We were founded with a simple yet bold mission: To bridge the gap between aspiration and reality. We understand the desire to own iconic designs – the timeless bags, the legendary shoes – without the restrictive retail markups.
Informações de contacto
Estados Unidos da América
- +1 (445) 545 - 1686
- support@vellrus.shop
- vellrus.com
4,7
Excelente
27 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Im very happy with my purchase
Im very happy with my purchase. I work with Emma she answer all my questions and concerns.
Emma was amazing and my handbag looks incredible!!! The communication was a great . Im ready for next purchase.
1 de maio de 2026
Opinião espontânea
Resposta da Vellrus
Dear Brenda, thank you for such a wonderful review! We're so glad we could answer all your questions and ensure a smooth experience for you. It's fantastic to hear that your handbag looks incredible! We are looking forward to assisting you with your next purchase. 💕
I just received my Gucci purse
I just received my Gucci purse. It was packaged beautifully and the quality was exceptional
I would highly recommend this company
29 de abril de 2026
Opinião espontânea
Resposta da Vellrus
Dear Martine, thank you for taking the time to share your experience. We are delighted that the quality of your new Gucci purse met your expectations and that you enjoyed the care we put into our packaging. Your high recommendation means the world to our team. We look forward to serving you again in the future!
Emma was amazing and my handbag looks…
Emma was amazing and my handbag looks incredible!!! The communication was a great surprise. Definitely ordering more
20 de abril de 2026
Opinião espontânea
Resposta da Vellrus
Thank you so much for the glowing review! 🥰
We are so happy you love your handbag and enjoyed our communication. It was a joy to assist you, and we're already looking forward to your next order.
I received updates throughout my…email and text.
I received updates throughout my ordering process and delivery. I knew exactly where my package was once it left the warehouse. Absolutely the best customer service! Thank you!
20 de abril de 2026
Opinião espontânea
Resposta da Vellrus
Thank you so much for the amazing review!
We are thrilled you had such a seamless experience with our customer service, and we hope to have the joy of assisting you again very soon!
The chanel purse and
The chanel purse and LV were amazing.
The lady help me with payment and shipment, Emma,is very courtesy and she resolve all my pending.
20 de abril de 2026
Opinião espontânea
Resposta da Vellrus
Dear Cristiane, thank you for your incredibly kind words! 🥰 Ensuring a seamless experience for you was my top priority. Enjoy your beautiful new bags, and I hope to assist you again soon!
Excellent service and quality
This was a great experience, I was really happy with the quality of the merchandise. And Emma, was great! She kept me posted along the way as to when I would receive my order. Highly recommend 😊
15 de abril de 2026
Opinião espontânea
Resposta da Vellrus
Hi Lisa,
We are so happy you had a great experience! 🥰 Thank you for the recommendation.
We strive for the best quality and service, so hearing this means the world to us. Enjoy your beautiful pieces, and see you next order!
Great product and customer service
Emma was extremely helpful in helping me with my purchase and tracking it to delivery. Great communication and customer service! Emma rocks!
8 de abril de 2026
Opinião espontânea
Resposta da Vellrus
Hi Mr t,
Thank you so much for the fantastic review!
We are thrilled to hear you had a great experience with us. Your words mean the world to us, and they motivate our team to keep delivering the best.
We look forward to serving you again soon!
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