VRG GRL Opiniões 

1123
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I am absolutely loving my recent Vrg Grl pieces! 🤍 After having three babies, I feel like I'm finally starting to rediscover my personal style and feel confident in what I'm wearing again. Vr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m loving that VRG girl are creating pieces that are different and stand out from the crowd. Pieces that are unique and make you feel special. Their website is so easy to navigate and I love what... Ver mais

Classificada 5 em 5 estrelas

Really good customer service, especially Chiara. I had two separate orders for delivery in the UK and one got stopped at customs and was being held unless is paid £70. This was an error and Chiara... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Shocked that the items quality and cutting are worst than Cottonon or even maybe SHEIN. Honestly thought they were a boutique store quality, but with the recent 3 dresses and 1 skirt i purchased and r... Ver mais

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4,0

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(1123)

28 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Extremely expensive returns & exchange system :(

Advertise "easy returns" on their site but they do not have a customer focused returns system for NZ customers. I loved my item but I had to return it for a different size and then when I went to order it again I would have had to pay $30+ shipping... again. This comes after $30+ of shipping originally and $30+ to return the item at my own cost. I've now spent more on shipping than the item is actually worth. I was not able to get my right size because of this and I will not be shopping here again.

2 de fevereiro de 2023
Opinião espontânea
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Resposta da VRG GRL

Hey Estella,

Thank you so much for taking the time to leave this review!

We're really sorry to hear that you're not happy with our returns system. We are always trying to improve for our customers, so I have passed this feedback on.

Please don't hesitate to get back in touch if there's anything we can help with! Our email is info@vrggrl.com! xx

Classificada 4 em 5 estrelas

Shipping was really fast

The shipping was really fast and one of the two dresses I ordered was really nice the other was nice enough but didn't fit/sit right.

30 de janeiro de 2023
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Resposta da VRG GRL

Hey Harriet,

Thank you so much for your review! xx

Classificada 5 em 5 estrelas

Quick shipping

Quick shipping, amazing quality, great customer service, extensive range :)

9 de janeiro de 2023
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logótipo da VRG GRL

Resposta da VRG GRL

Thank you so much Ashley! xx

Classificada 5 em 5 estrelas

love that this is an Australian brand

love that this is an Australian brand, with great customer support and attention to detail. Their website is easy to navigate & their sizing is standard. Modern, comfortable styles available to suit many different body types.

16 de janeiro de 2023
Opinião espontânea
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Resposta da VRG GRL

Hey Gabi, thank you so much darling! xx

Classificada 5 em 5 estrelas

I found Vrg Grl through Instagram and…

I found Vrg Grl through Instagram and immediately fell in love with their clothes. I purchased a beautiful dress for this upcoming season and will be purchasing more. Quick shipping and high quality pieces.

18 de janeiro de 2023
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Resposta da VRG GRL

Hey Meghan, thank you so much for your wonderful review! xx

Classificada 3 em 5 estrelas

I really do love Verge Girl's style and…

I really do love Verge Girl's style and what they have to offer - however, I have never really ever been happy with the fit of any of their items. The sizing is always off and designed for very petite women - you'll try your best to work around that by making an informed decision and sizing up etc, but most of the time that doesnt work either. Or you might just receive an item that doesnt necessarily have anything wrong with it, but is of poor quality and something yo just dont want. What makes it worse, you incur the cost for returns. So to buy an item from Verge Girl, you pay over $10 for express shipping (they dont give you any other option) and they then deduct $9.50 if you need to return the item. A $20 round shipping experience seems to be extremely behind the times and not in line how e-commerce works in the modern era...

9 de janeiro de 2023
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Resposta da VRG GRL

Hey Judy,

Thank you so much for taking the time to write this review!

I have passed your feedback on to my production team and my delivery team.

Thank you again and please feel free to reach out to us at info@vrggrl.com if you wish to discuss anything further!

Thanks xx

Classificada 5 em 5 estrelas

Amazing, unique brand!

I absolutely adore Vrg Girl. You can’t find designs/prints like theirs anywhere else. When I wear one of their detailed and unique pieces I feel like I’m being transported to the Mediterranean!
The quality is fantastic, and so flattering for every body type. Fast shipping and great customer service. Can’t wait for my next purchase!

18 de janeiro de 2023
Opinião espontânea
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Resposta da VRG GRL

Hey Maddy! Thank you so much for your lovely review xx

Classificada 5 em 5 estrelas

Unique, Australian based fashion house

Not only do I love the unique style and fashion that VRG Girl release but also the fact they’re a female owned Australian based business. It is so easy to navigate through their app, sizing is clear to understand and I love how they use different photos to showcase the same piece on different body types and give inspiration on how to style it in different ways.

17 de dezembro de 2022
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Resposta da VRG GRL

Thank you so much for this wonderful review Bianca! xx

Classificada 5 em 5 estrelas

Why didn’t I hear about this store sooner!

The site was so easy, clear and has the cutest aesthetic reflecting a comfortable and stylish brand. This might have been one of my most enjoyable and exciting shopping experiences, being able to pick from a wide variety of clothing with many bargains and extremely fast shipping services as well. I think I might have found my forever store!

16 de dezembro de 2022
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Resposta da VRG GRL

Thank you so much Ruvinka, this is so lovely! xx

Classificada 1 em 5 estrelas

I ordered a dress from this online…

I ordered a dress from this online store, but I never received it.

I never received the parcel, so I contacted customer service twice. They did not help me; instead, they said that I should contact Australia Post about it. However, no one at Australia Post was able to give me an answer or find my missing parcel.

I had previously ordered many things from this website, but I will never order anything again.

2 de dezembro de 2021
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Resposta da VRG GRL

Hey Doria,

I am so sorry to hear that this has been your experience!

Would you be able to send us another email, and we can take another look into this for you and help locate your dress?

So sorry for the inconvenience.

Thanks xx

Classificada 2 em 5 estrelas

New refund system is terrible and dodgy!

I love their stuff, it can be hit and miss on quality and what it is represented like.

However, their new refund system is shockingly dodgy! You have to first give details of your identification, such as license numbers and Medicare. Then they ask for your full bank account details. This is odd considering I paid via Afterpay and am not allowed to have it paid back this way? I shouldn’t have to give all my details to a random company to have to organised… no other online retailer does it this way.

30 de novembro de 2022
Opinião espontânea
logótipo da VRG GRL

Resposta da VRG GRL

Hey E K,

Thanks so much for your feedback!

We can definitely understand your concern for privacy. I can assure you that Refundid it is 100% safe and secure. However, you are more than welcome to process returns through our standard returns portal if that would be better for you!

Here is the link: https://returns.vrggrl.com/

Please don't hesitate to reach out to us at info@vrggrl.com and we would be more than happy to chat!

xx

Classificada 5 em 5 estrelas

awesome brand!

I really love their clothing affordable, beautiful and great quality. They have outstanding costumer service and are one of my favourite brands to buy from ❤️special thanks to Bryony at costumer service my experience was great!

21 de outubro de 2022
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Resposta da VRG GRL

Thank you for the lovely feedback Sinead! xx 😘

Classificada 5 em 5 estrelas

Get the app it’s awesome!

I’be been using the app recently as I do allot of shopping on my phone and I find it so easy to use and navigate especially when it comes to adding items to my wish list! Also super fast and trustworthy shipping!

10 de novembro de 2022
Opinião espontânea
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Resposta da VRG GRL

Hey Shae, we're so happy you love the app and you're so happy with us! xx 😘

Classificada 5 em 5 estrelas

Great product

Fast shipping, great quality and product description matched the item

1 de novembro de 2022
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logótipo da VRG GRL

Resposta da VRG GRL

Thanks so much Rachel! ❤ xx

Classificada 5 em 5 estrelas

all round great experience x

the dress is super cute, love it for summer! the shipping was super fast, all round great experience x

4 de novembro de 2022
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Resposta da VRG GRL

Thank you Leeanna! ❤ xx

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