Veronthelabel Opiniões 

I purchased an item on the 16th of November. Which took 2.5 weeks to come. The item is cheap material and not the a good fit. All i want to do is return for a refund. They keep asking me to keep the product for a 30% refund which would be pointless as i dont want the product. I am refusing to pay postage back to China as it states online the company is in the Netherlands and have a uk base. I have been emailing them from the 5th of December fir a returns label and they are refusing to pay for postage back to them. Its been a week emailing back and forward with no resolution.

Not even one star don’t waste your money on this website. I ordered a set for 70 and didn’t come for a month they ignored all my emails and there quality of clothes are terrible, they clame to be from London and the Netherlands but there clothing is straight from china. SCAM ILL SAY IT AGAIN SCAM

My order of a coat took a month to arrive and when it did the coat was terrible quality with a nasty smell. It cost £60, and was not even hemmed properly, and was ill fitting and clearly extremely cheaply made. I contacted the customer service who informed me I would have to pay for tracked delivery return to China in order to receive a refund- or I could keep the product and get 20% refund. This has not been forthcoming however and I have repeatedly contacted the company and they ignore all my emails. This is a scam. Please do not use this company!!

Not even worthy of 1 star, total scam

I ordered shoes advertised as suede and patent leather—no mention anywhere that they were FAUX materials. Unfortunately, I placed the order before reading the reviews (my mistake!). The same day, I emailed the company asking to cancel, but they shipped the order anyway!

Now the parcel has arrived, and they refuse to accept a return. Instead, they offer a 30% refund if I keep the shoes—which are terrible quality and extremely uncomfortable.

Communication with them is a nightmare, and I deeply regret not checking the reviews first.

Avoid at all costs.

Do not buy from this website. Returns impossible and quality of material is horrendous. Trading standards are investigating

DO NOT ORDER FROM THIS COMPANY, FAKE ITEMS.
WILL NOT RESPOND EMAILS FOR RETURN!!
ITEM ARRIVED BUT 100% FAKE AND AWFUL QUALITY.

Do not buy ordered a dress they sent me the wrong dress and want me to pay to return **AVOID**

Do not buy from this company. I wish I had read the reviews before buying. They claim to be in The Netherlands, however, things are sent from China taking ages to be sent. I went to pick up my item to the post office and was told nothing was there. I tried contacting their customer service email to locate my item and got no response. After 4 emails, they email back saying they would send my request for a return to management. 5th email in and no response back. Absolute scam!

I have already reviewed this company on here due to the item clearly not being what I ordered. Veron came back to me saying I had to pay to return to China. I raised a dispute with Paypal who have ruled in my favour and are refunding me the full amount. Way to to Paypal

Sent three emails to this company asking to return the item which nobody is responding. Spent £50 on this item! Very disappointed.

Ordered a dress for a wedding, didn't come in time then i've tried to return the dress which requires me emailing the support email to generate return details, I've had no response to about 5 emails I've sent.

DO NOT ORDER FROM VERON THE LABEL

Fake items, poor quality and nothing like the pictures. Unable to return as it states you have to email them to get your return accepted. I spent £80 which is now lost. We should all do something about this! They need shutting down

1 star is far too much! Vernon will post from Amsterdam but ask you to return to China! Jacket ordered was very poor quality and nothing like picture advertised. Postage back is a minimum of £33! I've now lost £70 on a cheap jacket. Customer service is appalling to deal with, little or no contact back. I should have checked out reviews first, live and learn!

AVOID THIS COMPANY!!
Terrible communication ,poor cheap quality shipped from china by the way not their own website,
Items arrived late and wanted me to pay for the return label. I will never be using them again please read the reviews before buying

The dress my daughter ordered did not fit, but we could not get any replies in order to return the dress (tried multiple times via email, website and the mobile number which went to voicemail). Very sad experience, especially as my daughter paid for the dress herself.

SCAM!!!!! Do Not Buy!!!!
Product looks nothing like the picture, they make it impossible to do a return and instead offer a 20% instant return which would mean getting £8 back on my £40 order ????
Do not buy.

Please don’t order this website is a scam !!! Clothes are very very poor quality , arriving weeks late from china !! I’ve tried emailed several times to return an order !! Phone numbers are not in use total Scam !!!!!

Worst company I’ve ever dealt with!! Please avoid!!!

This company appears to be a scam. I ordered a black “coat” that looked high-quality and luxurious on their website — but what I received was nothing like the photos or description. The material was extremely thin, cheap, and absolutely not suitable for autumn or winter. It looked more like a flimsy fast-fashion item worth a few pounds, not the £60 I paid.

I contacted them multiple times, and only after my 5th email did they finally reply. Instead of accepting the return, they repeatedly pushed a 20% discount and told me to keep the item. I refused, because the product was clearly not as described.

I eventually sent the item back — to China, not Amsterdam as their website claims and had to pay £27 in return postage out of my own pocket. I requested this cost back because they misrepresented the product and the company location, but they refused. The return address they provided now doesn’t even appear to be valid.

I am currently filing a chargeback with my bank and reporting the company to the relevant consumer authorities.

This company is misleading customers, refuses to follow consumer protection laws and provides products completely different from what they advertise.
Please stay away!!! save your money and avoid the stress!!

SCAMMERS

Bought early October believing they’re in Amsterdam but they’re in China!
Arrived 2 weeks late and poor quality. I have emailed their ‘customer service’ 3 times to arrange a return and no response! Yet they’re marketing emails SPAM me.

Don’t waster your money and your time!