Many thanks to Steve Brown at BMW Motorrad Sunderland for easing me onto a new bike. The whole process was very smooth and efficient. No pressure, but straight forward honest answers to all my quest... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Many thanks to Steve Brown at BMW Motorrad Sunderland for easing me onto a new bike. The whole process was very smooth and efficient. No pressure, but straight forward honest answers to all my quest... Ver mais
A empresa respondeu
Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Ver mais
A empresa respondeu
Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Ver mais
A empresa respondeu
Just collected my used BMW R1250 GS from Vertu Exeter and the service was excellent. Tom kept me informed throughout the whole sales process and it was a pleasure to deal with them.
A empresa respondeu
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 85% das suas opiniões negativas
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Communication and the service I to was good from start to Finnish. Steven was always help full.

Resposta da vertumotorcycles.com
Excellent service, great people, would definitley recommend.

Resposta da vertumotorcycles.com
Phoned and spoke to Michael ref a used R1250GS Adventure. Michael was professional, helpful and did a great deal. When I went to see the bike, there was some corrosion on the swingarm and diff that was not in keeping with the rest of the bike that was immaculate. They spoke to BMW and fought my case for getting it sorted and then installed it, making the bike perfect.
I really can’t express how brilliant all the staff were to deal with and based on my experience I would highly recommend them.

Resposta da vertumotorcycles.com
Having moved up to the Northumberland area recently from the Manchester area I booked my Ducati Diavel in with Ducati Sunderland for it's first (minor) service. And I have to say I was very impressed with their customer service from start to finish.
Mick Clements' service team, and in particular Stu Turner who actually serviced my bike, really took care of me and my bike, keeping me informed every step of the way........and to put the icing on the cake it was returned looking like new.
Thanks Mick and Stu! You've done Ducati proud! Keep up the good work!

Resposta da vertumotorcycles.com
Purchased an R1300GS through Vertu which was smooth and pleasant as a transaction, collected the bike as agreed with no issues at all, Robert couldn't be any more helpful, highly recommend the company.

Resposta da vertumotorcycles.com
From start to finish Lewis was excellent working professionally and friendly to get me to a deal I was happy with. My bike was delivered as promised and in exactly the condition it was described as. I will definitely use these guys again.

Resposta da vertumotorcycles.com
Nice guys very helpful they know their stuff easy to deal with would recomond them decent price as well

Resposta da vertumotorcycles.com
Everything was so easy .Great customer service .

Resposta da vertumotorcycles.com
The sales team were excellent from start to finish and the bike was reasonably priced and was exactly as described when I went to look at it. A special thanks to Neil as he really could not have been more helpful.
All the best guys
Ed Wright.

Resposta da vertumotorcycles.com
Bought my first bike from Vertu Stockton, the team were very knowledgeable, friendly and helped guide me through the process of owning my first ever vehicle.

Resposta da vertumotorcycles.com
This is my 6th bike from Vertu Shipley since 2014. Richard is outstanding in his sales role, he has made every visit worthwhile and the bikes are not bad either!

Resposta da vertumotorcycles.com
I recently had my new CBR650R delivered from Vertu Honda Stockton, and the whole experience was outstanding from start to finish. Luke, my salesman, was incredibly knowledgeable, friendly, and professional throughout the process.
He went above and beyond to make everything easy — even arranging for a Tail Tidier to be fitted before delivery. The bike arrived in perfect condition, and I couldn’t be happier! I’m looking forward to putting some miles on it once the weather improves.
I was so impressed with Luke and the entire team that I ended up buying a new bike for my wife from them as well. Their customer service really is first‑class.
Huge thanks to Luke and everyone at Vertu Honda Stockton – highly recommended!

Resposta da vertumotorcycles.com
Having decided it was time to buy a different bike so I had something exciting to look forward to in 2026 I had been to several outlets and dealerships on the biking radar. Nearly all were helpful with some great offers but something was missing ! I found this at Vertu Stockton when I looked at the bikes available. The quality of the bikes available was above all other outlets and the friendly staff were great from the off. Any information I asked for was given. No pressure sales from the guys were excellent and the general feel was great. Thanks to Chris and the other guys for a great offer. I quickly decided on the bike I wanted and left a deposit not long after.
Cheers Alan

Resposta da vertumotorcycles.com
Recently purchased an R1300 GS TE @ BMW Motorrad Sunderland.
Thank you to Barry, Rebecca, Mark and all staff involved in the part ex, sale, prep and delivery of the bike.

Resposta da vertumotorcycles.com
Excellent customer service, reserved a bike for £99 on evening, made an appointment to view it a few days later. Bike was just as described and superbly prepared for sale. Very happy

Resposta da vertumotorcycles.com
I have just taken delivery of my BMW S1000R from Vertu motorcycles in Exeter, after seeing it on the internet and leaving an enquiry I was contacted by Kerry who looked after everything from start to finish. From sorting me a good part ex valuation on my bike to arranging delivery up to Staffordshire it couldn’t have been easier or more pleasant, roll on dry weather now so I can get out on it.

Resposta da vertumotorcycles.com
Second motorcycle purchased from Vertu Honda Stockton very helpful and friendly staff

Resposta da vertumotorcycles.com
Purchased an f800 GS, from Tom. Great experience all went very smoothly. Communication was very good kept informed all the way through. My handover was done by Lewis as Tom was off. Lewis was very good and made sure I was happy with everything.

Resposta da vertumotorcycles.com
Great service from Steve at Sunderland Mottorad my new GSA 1300 was delivered yesterday, nothing was to much trouble many thanks Steve. I would highly recommend a visit

Resposta da vertumotorcycles.com
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