Many thanks to Steve Brown at BMW Motorrad Sunderland for easing me onto a new bike. The whole process was very smooth and efficient. No pressure, but straight forward honest answers to all my quest... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Many thanks to Steve Brown at BMW Motorrad Sunderland for easing me onto a new bike. The whole process was very smooth and efficient. No pressure, but straight forward honest answers to all my quest... Ver mais
A empresa respondeu
Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Ver mais
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Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Ver mais
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Just collected my used BMW R1250 GS from Vertu Exeter and the service was excellent. Tom kept me informed throughout the whole sales process and it was a pleasure to deal with them.
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Respondeu a 85% das suas opiniões negativas
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Neil was superb throughout the full process. Would defiantly recommend these guys to purchase a new bike from. The full process was seamless with Neil going above and beyond.

Resposta da vertumotorcycles.com
Excellent experience when choosing and purchasing my new motorcycle at Vertu Honda Grantham
The salesman, Dave Atkin, who dealt with me was knowledgeable, helpful but not pushy; exactly what I always hope for but don't always receive.
I am very pleased with my buying experience and my new bike; perfect.

Resposta da vertumotorcycles.com
This is my second RT from this dealership. The sales team are excellent always return my calls and texts with informative results
I had the bikes delivered and they kept me informed of times of delivery

Resposta da vertumotorcycles.com
Excellent service from Steve at Vertu Sunderland, guided me through all the options and accessories for my new motorcycle purchase, friendly and approachable throughout the sales process. Thank you for your professionalism at all times.

Resposta da vertumotorcycles.com
From initially looking at the bike in the showroom to riding away on the bike from the showroom Steve made the whole process easy and worked with me to get the deal done.
His customer care was exceptional.

Resposta da vertumotorcycles.com
Purchased my new XRM , last Friday, Easy transaction, Used this dealership over the last 4 BMW for service.
This is my very first new one off them .
Very happy with all the staff I have meet over the years.
All communication done over the phone or by email, With Michael North who is very knowledgeable and made the whole purchase a breeze .
Collection was last Friday and was very quick and easy .
Only criticism I would say there no direct number anymore get put though to somewhere else and they get the person to ring you back .

Resposta da vertumotorcycles.com
Excellent, friendly service. I would definitely recommend.

Resposta da vertumotorcycles.com
I just want to leave a quick note on my experience with Vertu BMW Shipley
From the first moment me and my wife walked in to the show room we were meet with warm friendly greetings.
Richard came over and asked if we needed anything with no pressure whatsoever and any questions we had were answered efficiently.
We bought a new bike that day and the difference between BMW Shipley and other bike showrooms is stark (Ducati Leeds take note)
Thank you again Richard Watson and Karen in sales support

Resposta da vertumotorcycles.com
Very easy process and very quick did the deal on Sunday and bike ready to go on the Tuesday, very pleased with my purchase and would return to this dealership, Steve was helpful and responsive

Resposta da vertumotorcycles.com

Resposta da vertumotorcycles.com
David and Honda Grantham team from part xchange to picking new motorbike 100%.. Service and paperwork made easy.

Resposta da vertumotorcycles.com
I've bought many bikes from BMW Motorrad but the best experience has been with Motorrad Vertu Shipley.
Fantastic friendly service and after sales help too.

Resposta da vertumotorcycles.com
This is the third bike I Have bought from Vertu Shipley. On each occasion Rick has made the whole process seamless for me, a great product and great service.
I also have to give Karen a mention in the back office who sorted the speedy registration of the bike to ensure a quick turn around.
They are both highly professional and a credit to themselves and the business.

Resposta da vertumotorcycles.com
Big thank you to Adam and everyone at the Grantham dealership. Picked up my new bike yesterday and I am over the moon with it. Adam could not have been more helpful and the whole experience from start to finish was outstanding. Cheers mate :)

Resposta da vertumotorcycles.com
From the beginning to the end the service was second to none.
The sales team was very helpful .
Would recommend these guys to anyone.
Thanks for your help see you in a couple of years for my up grade.

Resposta da vertumotorcycles.com
I’ve been using Vertu Motorrad Sunderland for several years now, and every experience has been absolutely fantastic. The service is consistently first‑class — no pressure, no pushiness, just genuine support from people who clearly care about what they do. They always give you the time you need, and nothing is ever too much trouble. Any question you have, they’re right there with helpful, honest advice.
Steve has been my main point of contact throughout, and he’s been outstanding. Knowledgeable, friendly, and incredibly easy to deal with, he’s made every visit a pleasure. I can wholeheartedly and enthusiastically recommend both Vertu Motorrad and Steve — they truly set the standard for exceptional customer service.

Resposta da vertumotorcycles.com
I spotted the Honda Goldwing on Sunday afternoon, reserved it and visited Grantham on the Monday morning to view it. I met Adam Corney, he knows everything about these bikes which was very reassuring, I traded in my Triumph Rocket 3. Thanks Adam for all your help and making it all go so smoothly

Resposta da vertumotorcycles.com
I recently bought a brand new S1000R from this dealership, I had the pleasure of dealing with Stephen throughout. He was great from start to finish, making sure I was happy with everything without pressuring me at all. Gave me a great Part Ex deal and matched a deal from another BMW dealership on the S1000R. Throughly happy with the whole process, I never actually went to the dealership so communication was key and Stephen certainly kept me informed every step of the way.
Would certainly recommend this dealer… for the ride!

Resposta da vertumotorcycles.com
purchased a lovely motorcycle from theses guy. couldn't have gone any better. The salesman Chris took me through the sale with utter professionalism. From start to finish. The bike was delivered on time and the driver Kevin went over the bike and showed me every thing i need to know including the paper work. Overall a fantastic experience. will defiantly deal with these guy again.

Resposta da vertumotorcycles.com
Ian was very helpful & made the purchase procedure very easy Kept us informed all the way Was delivered on day promised Would definitely recommend Honda Gratham

Resposta da vertumotorcycles.com
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