I recently purchased a van from Vertu, Bristol Road, Gloucester and I couldn’t be happier with both the van and the service I received. A huge thank you to Eddie and Connor, who were absolutely... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I only went into Gloucester Vertu BYD simply to look at a BYD Seal (and see if I could get a test drive)! - I had already ordered one through a leasing company, but never physially seen one. The serv... Ver mais
A empresa respondeu
My experience with Vertu is always to a high standard. I am always treated well and the staff are exceptional. I would like to mention Sam Catlow - Hawkins for his exceptional service. He's always... Ver mais
A empresa respondeu
Good range of product well presented. helpfull staff giving good customer service.Nothing was any problem even when my technological did note match salesman found another way.
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Loja de peças automóveis
- Mecânica automóvel
- Concessionário de veículos motorizados
- Concessionário de carros usados
Sobre Vertu Motors - BYD Gloucester
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contacto
Bristol Road, GL2 5YB, Gloucester, Gloucestershire, Reino Unido
- 0330 012 2373
4,8
Excelente
116 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Matt gave accurate
Matt gave accurate, speedy, efficient, friendly service.
30 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Great BYD Sale Team
The new car sales team at BYD Gloucester (Vertu) was given me an excellent buying experience. The Sales Manager Gareth Rees-Jones and Sales Advisor Aaron Watkins were very helpful for me to chose my new car. I owe them a big thank you for their great service.
30 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Good morning Nav. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gareth, Aaron and the team. We hope to see you again soon. Happy motoring, Dean
Great experience
Bought our new Dacia Duster through Alan at VERTU Gloucester. Very helpful and not pushy which is what we like. Alan helped us through the process and within 3 weeks we were driving our new car and loving it.
30 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
They were informative and welcoming
They were informative and welcoming
26 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Very nice experience from start to…
Very nice experience from start to finnish. Special mention to Edward Simmonds who has a very calming but assured style, no pressure but there to help. Very happy with all aspects of transaction.
11 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Edward and the team. We hope to see you again soon. Happy motoring, Kerry
Their knowledge and professionalism was…
Their knowledge and professionalism was exemplary. There was no pressurised sales, just a calm approach throughout the process. It could not have been any easier.
24 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
It was an exciting process
It was an exciting process . Iain, the sales manager, explained everything so clearly. He was extremely patient and reassuring. The test drive was nerve racking but Iain made me feel completely at ease . Having never driven an automatic or electric car I was anxious . The whole process went through without a hitch . It was an absolute pleasure dealing with Vertu in Gloucester .i have purchased many cars but this was by far the best experience . Thank you
19 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Aaron and Gareth could not have been…
Aaron and Gareth could not have been more helpful. As very pleasant experience with a very professional outfit.
19 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Aaron & Gareth were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Very easy and smooth process
Very easy and smooth process,
The staff were great especially Ethan, very friendly & helpful.
18 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Friendly and efficient
Quickly, friendly and efficient! We needed a car ASAP, and they got everything processed and delivered. Highly recommend!
6 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Thank you!
This was my first time buying a car on finance and Sam was so helpful and informative. He explained everything so well and was welcoming towards me every time I visited the garage. I am really pleased with my new car and I am glad I bought from this garage. Thank you!
1 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Outstanding experience
From initial conversations to collection of vehicle, the service provided by Conor was outstanding. He guided us through the process of purchasing and use of the vehicle technology. Nothing was too much trouble. Thank you.
30 de agosto de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Good morning Judith. Thank you so much for your kind words! We are so happy to hear that Conor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
New bumber fitted ect. professional…
It was a very quick and professional service I received.
29 de agosto de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.