At first I thought it was just another one of those calls but it turned out that Laura niles was very informative, she explained everything to me in great detail and answered all of my questions thro... Ver mais
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Leia as opiniões dos outros
Many thanks to the Hug Life team, my work made it hard to connect with them but they didn't bombard me with calls. When we finally connected the staff were brilliant. Than you to Laura Niles, who too... Ver mais
Just want to say how fantastic the service has been, especially with Jason. I wasn't easy to get hold of due to being busy working and with two children, but Jason really tried to ensure I had the r... Ver mais
Received a call from Oliver Wilson from Hug Life today and he was both professional and friendly. He was helpful with talking me through different changes for my policy and was kind and understand.... Ver mais
Informações sobre a empresa
Escrito pela empresa
Specialists in Financial Protection Products
Informações de contacto
KB House, Juniper Court, Scott Drive , WA15 8AB, Altrincham , Reino Unido
- 0161 302 4694
- Hello@hug-life.co.uk
- vestafs.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service, great experience
Helen called me today and took the time to explain everything, find cover that worked for me and my personal circumstances and was extremely friendly in the process. Couldn’t thank her enough for her help today and I’ve come away from it all with cover that gives me peace of mind
Painless Life Insurance
Life Insurance is something we all have but dont pay much attention to. It was nice to have the document reviewed by William Redgrave and the young lady who initiated the call. William was polite, respectful of my time, had a good sense of humour when asking
questions and very patient when listening to my answers.
Explanations were given clearly and direct. Anything that i didnt understand, William broke down with examples that i could connect with in everyday life.
It was nice to be able to chat without being bombarded with policy jargon. One thing that really stood out about William, waa the way that the costings of the Life Insurance was calculated. At no time did I feel pressured for a 'hard sell' . William suggested plans that were not only suitable for me but my finances too. It makes a refreshing change to find a company like that, but then what can you expect from a company called 'Hug Life'.
I am wary to recommend organisations to others, but i will in this instance. Lets hope the excellent service continues.
I'm Satisfied with everything!👌 👍
I'm Satisfied with everything!👌 👍
I want to thank you Cameron for…
I want to thank you Cameron for attending to me to be very well. He explained everything to me clearly and was very professional.
Laura was a lovely and helpful person
Laura was a lovely and helpful person, she went everything through with me detail by detail and she has an amazing patient in explaining everything she was just lovely in overall thank you so much for your time Laura
Seemless
Will made the experience incredibly easy to understand, and we set up a policy that reflected not only what I can afford, but that protects the most important things, which are my children.
Simple and straightforward
Oliver was extremely helpful. He made sure everything was explained clearly and ensured that I have the best protection in place.
William Redgrave was clear with his…
William Redgrave was clear with his explanation, he was patient when I asked him questions and he answered professionally well.
Hug Life
Helen Brierley from Hug Life called to discuss various my policies. Helen was so lovely and incredibly easy to talk to. She was extremely knowledgeable and professional and was able to assist me with my policies. I would 100% recommend getting in touch with Helen or any of her colleagues at Hug Life to discuss your policies.
Spoke to Helen it was a pleasure…
Spoke to Helen it was a pleasure speaking to her polite conversation
Great service brilliant communication
Great service brilliant communication
She's double checked with me on repeat…
She's double checked with me on repeat to make sure everything was right.
She was very perlite, happy and comfortable to talk to.
I couldn't not of asked for anyone else.
Jason my advisor was fab
Jason my advisor was fab, went through everything, was quick, increased my cover and reduced my monthly premiums. Would recommend
I spoke with william redgrave today…
I spoke with william redgrave today from hug life and he helped me to switch me life insurance to the best deal possible . He explained everything so clearly and was patient with some phone signal issuses. William showed genuine care and compasssion on the phone and i couldnt of asked for a better experience.
Kelly was a fantastic customer service…
Kelly was a fantastic customer service rep, giving well detailed information and allowing enough time and patience for me to take it all in. I would definitely recommend others to join if all the reps are as friendly and helpful as her .
Thanks Ollie!
Great service from Oliver throughout the whole process. He explained things clearly and took the time to ensure we get the product that is right for us.
Review and recommendations
Had a call with a lovely lady, Laura Niles, to discuss my current policy and review new options available with better benefits. Laura was thorough in everything she went through, explained each step and was very knowledgeable. Very happy with the recommendation.
We needed to update our life insurance…
We needed to update our life insurance policies and was given some great advice from Cameron who was very patient and supportive throughout the process. Calls were made at our convenience and always in a friendly manner. First class service from start to finish. Highly recommended
Kelly was very thorough
Kelly was very thorough and wanted best option for me and my family
Laura is a credit to the company she…
Laura is a credit to the company she was so polite and very helpful explained everything so well .In fact my wife has asked her to ring her next week to go threw her own insurance
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