I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
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I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
A empresa respondeu
The wet sensitive fish dog food is much better since the recipe change, my dog has Inflammatory bowel disease and it really suits his digestion. So 4 stars for food but only 1 for availability, as it'... Ver mais
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Dogs liked the food to start with however one had gone off it and won’t it eat. I didn’t plan on getting anymore but there is no warning before the subscription renews so now I have an extra 12kg of f... Ver mais
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I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses t... Ver mais
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Escrito pela empresa
Unit 3, Callenders Industrial Estate, Paddington Drive, SN57YW, Swindon, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Since the takeover from pets choice service and product disappointing
My dog is 12 yrs old been on vets kitchen since he was 2 yrs old
He is on the pork food as he’s got a poultry and grain intolerance
Just recently end December I opened a bag that had hair in it which maybe oat husks which is a grain
So complained and got a free bag then opened the free bag and there’s very small light kibble when I say small it’s either cat or toy breed and lighter than pork food so could be chicken or turkey who knows??
So now I have to check it before giving it to my dog 🤦🏽♀️
It’s ridiculous 🤯
Ps I have to check his food he’s got a poultry and grain intolerance so on sensitive range pork just to clear up any confusion
Easy to order online the smaller bags of dry food for my small breed dog
Quick delivery
I have not received my order yet and have had no email to say it’s even on its way ……….. I’m not impressed
Been giving my dogs the senior dog food for years and has kept all my dogs fit and active into their golden years. Would highly recommend it.
Outstanding delivery, day after the order, easy to use website. What you want things to be and how customer service should be.
It was such a pleasure to be able to purchase small bags (1kg) of my dog's favourite kibble! Have made repeat purchases, which have always been delivered in a timely fashion.
Trying out vets kitchen wet food....our BC Toby is suffering from really soft motions
Got my subscription date wrong I let them know and within 2 days they sent me some more
Quality food and speedy delivery
10/10 from us.
Thank you
My dog has been eating vets kitchen dried dog food for some years. Delivery of my order was super quick. Unfortunately I cannot find the 1kg packets in my local supermarket.
Vets kitchen never fails to deliver, A comprehensive selection of dog foods, wet and dry...Food is excellent quality and my dogs love it.
Very quick and easy from start to finish
My dog enjoys his biscuits (a fussy eater & a delicate tummy which is more settled) & the delivery is quick however the website isn't as easy to use as it used to be when managing your subscription. I wanted to move dates but ended up cancelling my subscription, when previously I easily changed delivery dates. Maybe it is just me?
Fast and efficient service and delivery. Easy to use website. Thank you x
Since June when Vets Kitchen was bought I have had problems with my regular subscription for dog food and supplements. One product after another has not been available. I have now found a reliable alternative supplier whose food and supplements are just as good and made in the UK. I still get kibble from Vets Kitchen because it suits the dogs and i like what it is made from If it is not available I can get a good alternative. This month the joints supplement was not available my new supplier has sent me their alternative to try free of charge with my monthly subscription. Huge difference in service between the two suppliers
Very efficient service. The food has solved our elderly dog’s digestive problems.
I've used the digestive supplement for my dog for around 3 years, and it really is excellent. He used to get occasional gastric upsets, but these have virtually disappeared.
Now buying direct from the company on a subscription, they were very helpful when I made a mistake with my order.
The subscription can be tailored to your needs, as in you don't need to take products every month, which is good.
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