Impressed with Webbox and the Naturals dry food.Good price with fast delivery but most importantly ALL my 6 dogs seem to really like it with no upset tums or skin issues.Would be nice to see it in a... Ver mais
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Website good, delivery good, products very good. My cat likes the stick treats (my family calls them stinky sticks) and the Yummy Yums but is absolutely mad for the Lick-e-lix. I only wish I could ge... Ver mais
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My dog will only take his heart medication in one particular treat - The Webbox chicken sticks. I can't often find these locally so, decided to look online. It was so easy to place order and they ar... Ver mais
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Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... Ver mais
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Informações sobre a empresa
Escrito pela empresa
You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.
Informações de contacto
Pets Choice Ltd, Brentwood House, Whitebirk Industrial Estate, Lower Philips Rd, , BB1 5UD, Blackburn, Reino Unido
- info@petschoice.co.uk
- webbox.co.uk
4,6
Excelente
474 opiniões
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Respondeu a 76% das suas opiniões negativas
Geralmente responde em 14 horas
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Treat your babies
My dog loves her chews,and my cat loves her lollipops ,quality brilliant, quick delivery, well packed, thank you x
15 de junho de 2026
Resposta da Webbox Pet Food
Hello Lorraine,
Thank you very much for taking the time to share your feedback.
We're delighted to know your dog and cat are fans🐶😻, and that you were pleased with your order and the service received.
Thank you so much for choosing to shop with us!
Thank you.
Best wishes,
Webbox
Impressed with Webbox and the Naturals…
Impressed with Webbox and the Naturals dry food.Good price with fast delivery but most importantly ALL my 6 dogs seem to really like it with no upset tums or skin issues.Would be nice to see it in a Salmon version 😊
11 de setembro de 2026
Resposta da Webbox Pet Food
Hello Tracy,
Thank you very much for taking the time to share your feedback. We're delighted to hear you were happy with your order and the service received. We are also delighted to hear we have 6 new fans! 🐶.
As pet owners ourselves, we are so pleased to be able to help. All feedback is shared internally so our teams will be made aware of your comment in respective a new flavour.
Thank you for choosing to shop with us!
Best wishes,
Webbox
Resposta da Webbox Pet Food
Hello,
Thank you very much for sharing your feedback.
We are so pleased to hear you were happy with the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Mad for Lick-e-lix
Website good, delivery good, products very good. My cat likes the stick treats (my family calls them stinky sticks) and the Yummy Yums but is absolutely mad for the Lick-e-lix. I only wish I could get the latter two in supermarkets.
9 de setembro de 2026
Resposta da Webbox Pet Food
Hello Jenny,
Thank you very much for taking the time to share your feedback.
We're so pleased you were happy with the order process and the service received.
We love having your cat as a fan of our products 😻. Unfortunately, supermarkets offer only very limited shelf space so we are unable to stock all our products in stores.
We're delighted you found us online. Thank you very much for choosing to shop with us.
Best wishes,
Webbox
A good range of treats and toys
A good range of treats and toys. Both my dog and cat always love them and I appreciate being able to buy in bulk.
8 de setembro de 2026
Resposta da Webbox Pet Food
Hello Catherine,
Thank you very much for taking the time to share your feedback.
We're delighted to hear your dog and cat are such fans! 😻🐶
Thank you for choosing to shop with us!
Best wishes,
Webbox
Resposta da Webbox Pet Food
Hello Charlie,
Thank you for taking the time to share your feedback.
We're very sorry to hear of the damage to your order. If the damage affected the order contents, please do get in touch with our Consumer Care via email and include your order number and images of the damage.
Our team will be more than happy to investigate and resolve the issue that you have experienced.
Best wishes,
Webbox
I am always a tad nervous
I am always a tad nervous, purchasing from new places.
So pleased i did, ive made a few orders now, mainly dog toys (very reasonably priced)
good quality, and prices so good, my dog has an amazing birthday, spoilt with mountains of toys.
Delivery is very quick. I will be back :)
1 de julho de 2026
Resposta da Webbox Pet Food
Hello Julie,
Thank you so much for taking the time to share your feedback.
We're delighted to hear you were pleased with your order and the service received.
We're sending a belated Happy Birthday to your dog! 🥳
Thank you very much for choosing to shop with us. We're so pleased to have you both onboard! 🐶
Best wishes,
Webbox
It was good.
7 de setembro de 2026
Resposta da Webbox Pet Food
Hello Joanna,
We're delighted to hear you were pleased with your order.
Thank you very much for choosing to shop with us.
Best wishes,
Webbox
Nice and fast delivery
Nice and fast delivery. Great quality products. My cat loves them and the cut price vanilla and strawberry lik-e- puds are fantastic as my cat absolutely loves then.
12 de setembro de 2026
Resposta da Webbox Pet Food
Hello Karen,
Thank you so much for taking the time to share your feedback.
We're delighted to hear you were pleased with your order and the service received.
Thank you very much to you and your cat 😻 for choosing to shop with us.
Best wishes,
Webbox
Great selection of tasty treats for…
Great selection of tasty treats for your cat or dog delivered quickly to your home
19 de setembro de 2026
Opinião espontânea
Resposta da Webbox Pet Food
Hello Jason,
Thank you so much for taking the time to share your feedback.
We're delighted to hear you were pleased with our product range and the order service you received.
Thank you very much for choosing to shop with us.
Best wishes,
Webbox
Webbox, Vote with your feet.. don’t give in to daylight robbery
Webbox I’m sorry, can forget my custom. 6 cats, all enjoying Webbox daily, the lickelix tubes. £1 a packet, £10 a time. Then it’s £1.10, fair. Then it’s become popular, so they dropped sizes from 85g to 75g and the price goes from £1.10 straight up to £1.60 with less content weight.
And I haven’t bought since.
Folks, vote with your feet and walk on by. Only by doing this can companies suffer by lower sales and be made to think twice about making fools of us all.
19 de setembro de 2026
Opinião espontânea
Resposta da Webbox Pet Food
Hello,
We are sorry to hear that you are dissatisfied with our brand.
We would respectfully ask that you refer to the feeding guidelines provided on the Lick-e-Lix packaging. The product is intended as a complementary treat and should be fed in accordance with the recommended daily allowance. Based on these guidelines, it would not be expected that cats consume £10 worth of Lick-e-Lix per day.
Please note that both the number of sachets per pack and the sachet contents can vary depending on the flavour purchased.
We can confirm that we have not made the changes you suggest. We continually strive to absorb increases in ingredient, logistics, and transportation costs wherever possible, minimising any impact on our consumers.
We also believe our products remain competitively priced within the pet food market when compared with similar products from other brands.
While we respect your decision, we are sorry to hear that you have chosen to stop purchasing our products and thank you for your previous custom.
Kind regards,
Webbox
Easy to order
Easy to order, price while high was reasonable nowadays and delivery was quick.
18 de setembro de 2026
Opinião espontânea
Resposta da Webbox Pet Food
Hello Edward,
Thank you for taking the time to share your feedback.
We are so pleased to hear that you were happy with the service received.
Thank you very much for choosing to shop with us and being a valued customer.
Best wishes,
Webbox
Webbox duck braids dog treats
My dog absolutely loves webbox duck braids and I was finding it difficult to get them after my supermarket stopped selling them so I decided to go directly to the company great service deliver not to bad soil will be doing that in future never know iay get a discount
6 de setembro de 2026
Resposta da Webbox Pet Food
Hello Charie,
Thank you very much for taking the time to share your feedback.
We are delighted to hear that your dog is such a fan! 🐶
We would love to stock all of our range in supermarkets but unfortunately the shelf space we are offered is very limited.
We are so pleased you found us online so you can take advantage of our whole product range.
Thank you very much for choosing to shop with us. We are very pleased to have you onboard. 🐶
Best wishes,
Webbox
My dogs love their Webbox…
My dogs love their Webbox chub rolls a stick treats, and, if they are happy we are happy.... excellent service !!
11 de setembro de 2026
Resposta da Webbox Pet Food
Hello Rod,
Thank you so much for sharing your feedback.
We're delighted to hear you were pleased with your order and the service received. We love having your dogs as fans!
Thank you very much to you (and your dogs!) for choosing to shop with us.
Best wishes,
Webbox
My little dog loves the Webbox Tasty…
My little dog loves the Webbox Tasty Sticks and would eat a whole packet if she was allowed to. Great dog treat. The delivery was very good and prompt.
4 de setembro de 2026
Resposta da Webbox Pet Food
Hello Ian,
Thank you so much for taking the time to share your feedback.
We love having her as a fan! 🥰
We're delighted you were pleased with your order and the service received.
Thank you very much (to both of you!) for choosing to shop with us.
Best wishes,
Webbox
Heart medication
My dog will only take his heart medication in one particular treat - The Webbox chicken sticks. I can't often find these locally so, decided to look online. It was so easy to place order and they arrived within the specified time so I will definitely be ordering direct again.
9 de setembro de 2026
Resposta da Webbox Pet Food
Hello Joanna,
Thank you very much for taking the time to share your feedback.
We are so very pleased to be able to help. As pet owners ourselves, we can fully appreciate how administering medication can be a real challenge!
We're delighted you found us online. Thank you for choosing to shop with us, we're so pleased to have you with us.
Best wishes,
Webbox
The packaging was secure no damage to…
The packaging was secure no damage to the Webbox packets, delivery was brought to the right location this time , I will be using Webbox for a long time as my dogs really enjoy dinner time now.
4 de setembro de 2026
Resposta da Webbox Pet Food
Hello Margaret,
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were happy with your order and the service received.
Thank you so much for choosing to shop with us and being a valued customer. Thank you!
Best wishes,
Webbox
Great value for money no hassles…
Great value for money no hassles straightforward sale and delivery no issues.
4 de setembro de 2026
Resposta da Webbox Pet Food
Hello!
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were pleased with your order and the service received.
Thank you for choosing to shop with us and being a valued customer.
Best wishes,
Webbox
Was very good and crispy crisps when…
Was very good and crispy crisps when first started using them so ordered a box full of tubs, very disappointed as they were all soft when tubs were opened, had to put them in microwave to crisp them up again. Shame as dog loves them.
12 de setembro de 2026
Opinião espontânea
Resposta da Webbox Pet Food
Hello,
Thank you very much for sharing your feedback.
We're so sorry to hear you were disappointed with your recent order.
If you have purchased directly from us, please do contact our Consumer Care team. Please include your order number, the batch details and expiry date.
We will then be able to carry out an investigation.
Best wishes,
Webbox
Fast reliable service.
2 de setembro de 2026
Resposta da Webbox Pet Food
Hello Sharon,
Thank you very much for your feedback. We are delighted you are happy with the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
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