I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
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I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
A empresa respondeu
The wet sensitive fish dog food is much better since the recipe change, my dog has Inflammatory bowel disease and it really suits his digestion. So 4 stars for food but only 1 for availability, as it'... Ver mais
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Dogs liked the food to start with however one had gone off it and won’t it eat. I didn’t plan on getting anymore but there is no warning before the subscription renews so now I have an extra 12kg of f... Ver mais
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I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses t... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 3, Callenders Industrial Estate, Paddington Drive, SN57YW, Swindon, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Delivery usually next day and superb dry sensitive food for my German Shepherd would highly recommend.
Website is absolutely rubbish. Even though I have ordered off it & emails have been sent to my email address it doesn't recognise my email address!!! You have to ring up to delete a payment card from your account. Dog food is great tho, so only 2 stars from me I'm afraid.
After a long battle I finally had my dogs stomach settled with the sensitive lamb food for it then to go out of stock, I tried the alternative flavour and I am back to a poorly dog and more vet bills. I can not understand how a big company such as yours not being able to keep up a constant supply of food.

Resposta da Vet's Kitchen
I'm happy to have it on time and this is very important for my dogs
I ordered 2 bags from them, then one was out of stock, then they sent the wrong variety.. but was refunded and told to keep the other bag ( I donated to local food bank )
So don’t think I’ll be ordering from the company again, as had to them source dogs food from somewhere else
Most of my order was out of stock and I have not received the remainder
Out of stock again! Had to wean my dog onto a different food.
Great food that suits my elderly dog's sensitive stomach. Prompt delivery.
Always a great service. Order one day and delivered within 2 days. Easy to change delivery day if necessary, and polite, professional customer service. Oh, and the dog loves the food!
Sensible people supplied what I wanted at the appointed time. Many thanks
What I ordered came as requested and within good timescales. Well packaged. Very happy with purchase.
Arrived safely and on time. Disappointed with delivery charge for Highland Region.
In recent weeks I have changed my English Setter's diet to Vet's Kitchen Sensitive Stomach Pork and Potato recipe. She really tucks into her food now and her digestive problems have been eliminated following a serious case of gastro enteritis.
I originally bought this food in Tesco, which was a simple process to resupply as necessary. But, unfortunately, Tesco no longer seem to stock it and I have been unable to buy it anywhere locally.
I, therefore, had to turn to ordering direct from Vet's Kitchen in order to avoid another change of diet for my dog.
Ordering was a simple process, arrived by DPD within three days and is scheduled for a repeat order in four weeks.
I am really happy to see my dog settled on this product and feel reassured that future supplies are secured, but would like to see this brand available at local level once more in order that other pet parents may have the opportunity to try their pets on it!
Just the best food company I have dealt with. I would recommend them to anyone, for their dog food and their customer quality service, which is excellent.
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