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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great customer care and a very efficient service from the call handler Nicola when I was reporting my repair. Excellent service ! Thank you. ⭐️⭐️⭐️⭐️⭐️ FN. My repair was carried out by two extre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Vico Homes customer service are always very helpful and lovely to talk to. Craig the electrician came to fix my bathroom fan, he was very respectful of my home, friendly, cleaned up after himself &... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Tried since 09,00 to get through to speak to someone and didn’t succeed until the afternoon possibly a fault on the line

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Associação de empresas de contrução civil

Escrito pela empresa

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

242 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(242)

239 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very helpful

Very helpful

12 de fevereiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thank you for your great feedback and for your kind words, Maxine Hayes.

Classificada 5 em 5 estrelas

We would both like to thank the team…

We would both like to thank the team for coming out & rectifying our gas boiler.

Ben was extremely friendly, courteous, and very thorough whilst installing our new Worcester Bosch boiler.

A credit to the Vico Team, actually; he could do with a bigger man drill to help him, as he struggled a little with the drill he did have.

Thanks again

9 de fevereiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Nicola and we're happy that you're pleased with how we've dealt with the gas repairs in your home. We will feed your comments onto our Gas Team.

Classificada 1 em 5 estrelas

As a company that lets out homes on…

As a company that lets out homes on private etstates you think you would deal with your tenants we live on the Lancaster gardens Harworth Doncaster we have had seraval issue with one of your tenants complained to you on seraval occasions online and you have done nothing .they are obstructing our drive way and also parking on the pavements so nobody can get past I feel I have no other option now but report to highways as clearly you don’t care we are hardworking people who purchased a home with enough parking for our cars . So don’t expect someone to obstructed us getting on and off the drive also they shouldn’t even be parking a company van on the pavements as it’s against the convenants on the area .you also have another house on the Trent drive where the tenants are smoking drugs which is not what we should have to put up with you have quiet a few homes on here and there has been a lot of trouble with tenants I am not the only one complaining but I have had enough now you clearly don’t tell how to respect the area and certainly don’t tell them over they parking you need to deal with these matters and sort out your tenants

9 de fevereiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Deborah Cooper,

We're sorry to hear you're unhappy and haven’t had a great experience. We’d like to try to resolve this with you. Please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Classificada 1 em 5 estrelas

Absolutely useless

Been waiting for a new bath panel since before Christmas first they sent a plummer not a joiner then now ive been asked to leave a review on the work done 'today' when no one even came today i have 3 cameras at the front of my house to prove so. .. It has still not done! Absolute joke! In my last house with vico I reported a leak under the bath a plummer came out poked my ceiling and said no that's fine and left... 2 days later all my ceiling fell through and smashed my cooker to bits and left me with no vooker and no kitchen to do anything in for a week with 2 children! Its a bloody good job this happened at night when we was not in the kitchen!! Useless!!!!

7 de fevereiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Leah
We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting repairs at your home. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Classificada 1 em 5 estrelas

I thought the council were bad these…

I thought the council were bad these are far worse. A machine picking all the leaves up ( and there's a lot), so they wouldn't rot the grass,may as well have been left. The machine has ruined the grass by churning most of it up. The leaves that are on the edges have been left,no hard to get them up. Mud all over the cul- de- sac left and it looks a disgrace,the worst thing is ,WE HAVE TO pay for this shocking service. You phone up and no body is interested, it doesn't affect them so not bothered. Down right shocking service.

20 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Nigel Harper
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Grounds Maintenance service. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Classificada 5 em 5 estrelas

Good communication a bout my repair

Good communication a bout my repair
Staff were friendly explained what,was being done
Happy with the repair

6 de fevereiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Samantha Lumley and we're happy that you're pleased with how we've dealt with the repairs in your home

Classificada 5 em 5 estrelas

Richard was so helpful

Richard was so helpful.
Thanks again,
Liam.

2 de fevereiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Liam Patterson. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 2 em 5 estrelas

Ridiculous housing association

Absolutely sick of this housing association as they are quick to nag for rent but cannot carry out repairs without either not showing up and claiming they do or they do a cowboy job.

2 de fevereiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Caitlin Smith
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Repairs service. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Classificada 1 em 5 estrelas

The operative I dealt with definitely…

The operative I dealt with definitely requires more training. Was not upto the usual standard of the operatives I have dealt with befor
Very abrupt, wasn't listening to what I was saying. Didn't take my details until I told her of the procedure when logging a job

31 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Thurza
We're sorry to hear you're unhappy and feel you’ve had a bad experience when reporting an issue to us. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Classificada 1 em 5 estrelas

94 year old charged after cancellation..

94 year old registered blind mum called Carelink to cancel her agreement after paying for over 25 years without ever using it, and was told all costs would stop immediately, only for carelink to take a payment 4 days later, when I called and questioned their actions, they said the charge would be refunded once goods returned, here we are 10 days on, goods returned on mum's behalf and no refund, is this now how businesses treat our elders.....

26 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Graham Stephenson
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Care Link Service. We’d like to talk to you to understand more about the issue and try and solve the problem. Please contact Care Link on 01977 788000.

Classificada 5 em 5 estrelas

Caring vico

I reported that 2 light fittings in property were faulty and as we're disabled the person on duty that day her name is jo speedily helped us by contacting electrician to attend that same day ,he came,fixed the problem and we're safe to move around on an evening now well done jo,we'll done electrician,we'll done vico

25 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, John Walker and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home

Classificada 5 em 5 estrelas

Vico Homes

Quality tradespeople. High standards. Friendly staff. Efficiency.

22 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thank you for your great feedback and for your kind words, Josephine Hinds.

Classificada 5 em 5 estrelas

The lady who took my phone call was…

The lady who took my phone call was excellent and helpful but £171 to fit me an internal kitchen door is really extreme I am trying just to keep the house warm as possible I haven’t broke the door as there has never been one fitted I pay rent so why is it the tenants responsibility when it comes to internal doors

21 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Karon
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

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