Great customer care and a very efficient service from the call handler Nicola when I was reporting my repair. Excellent service ! Thank you. ⭐️⭐️⭐️⭐️⭐️ FN. My repair was carried out by two extre... Ver mais
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Great customer care and a very efficient service from the call handler Nicola when I was reporting my repair. Excellent service ! Thank you. ⭐️⭐️⭐️⭐️⭐️ FN. My repair was carried out by two extre... Ver mais
A empresa respondeu
Vico Homes customer service are always very helpful and lovely to talk to. Craig the electrician came to fix my bathroom fan, he was very respectful of my home, friendly, cleaned up after himself &... Ver mais
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Tried since 09,00 to get through to speak to someone and didn’t succeed until the afternoon possibly a fault on the line
A empresa respondeu
Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Ver mais
A empresa respondeu
Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.
Merefield House, Whistler Drive , WF10 5HX , Castleford , Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 97% das suas opiniões negativas
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Resposta da Vico Homes
VICO HOMES REPAIRS
I had several repairs from 8th Jan to present and was astounded at how quick they've been dealt with by 2 joiners and a plumber. From person taking taking my call to the workmen themselves I have been impressed by their dedication, professional but friendly manner and quality of repairs and am very grateful to Vico Homes and their staff for prompt action

Resposta da Vico Homes
Always good proactive service from vico great housing association

Resposta da Vico Homes
Christopher Burns Cash Wise Officer was very helpful, polite and knowledgeable. He helped me to sort out all my bills and expenses when I become a single mum and need to start to pay everything myself. He helped to fill all forms and calculate all my expenses correctly.

Resposta da Vico Homes
Excellent service from all the staff involved with my problems

Resposta da Vico Homes
Very professional Perfect time kept us informed working perfect and excellent customer care service thankyou
5 stars in all levels

Resposta da Vico Homes
Awful company who don’t care about their tenants. Will happily deflect blame and play innocent. I’ve noticed a lot of fake reviews on here aswell.

Resposta da Vico Homes
Trying to have a dishwasher installed couldn't be fitted all copper pipes are corroded vico replied not an emergency maybe 28 days for someone to even come out to look

Resposta da Vico Homes
The way your repair teams did a great job and very polite and professional

Resposta da Vico Homes
Did an Excellent job! Very polite and kept in touch at all times as other workers did their part until he could do his! Top Man! Vico Homes are Great!

Resposta da Vico Homes
Even if I could not get help promptly, the lady l spoke to was very knowledgeable and nice to me.

Resposta da Vico Homes
The caller was very polite and understanding of what I was ringing about the only thing that she couldn't do was tell me how to solve the problem I was ringing about witch is not her fault because there is so many different kind of boilers

Resposta da Vico Homes
Very helpful and considerate and dealt with my problem and explained everything

Resposta da Vico Homes

Resposta da Vico Homes
There have been issues with Vico Homes reporting system which led to my being threatened with legal action for doing the right thing. The matter was resolved, but still had an adverse emotional impact.

Resposta da Vico Homes

Resposta da Vico Homes
The repair was done efficiently and timely preventing an accident to anyone or animal falling into it

Resposta da Vico Homes
Needed advice on something not related to my repair and he was very helpful

Resposta da Vico Homes
Don’t accept liability for repairs and just expect tenent to sort repairs

Resposta da Vico Homes
I had my bathroom floor replaced recently when it cracked for the second time having previously been repaired. I use a powered wheelchair. Lenny worked tirelessly throughout and worked tidily clearing debris as he worked and protecting carpet with protective wrap I am delighted with my bathroom floor and feel his work was worthy of comment

Resposta da Vico Homes
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