Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great customer care and a very efficient service from the call handler Nicola when I was reporting my repair. Excellent service ! Thank you. ⭐️⭐️⭐️⭐️⭐️ FN. My repair was carried out by two extre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Vico Homes customer service are always very helpful and lovely to talk to. Craig the electrician came to fix my bathroom fan, he was very respectful of my home, friendly, cleaned up after himself &... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Tried since 09,00 to get through to speak to someone and didn’t succeed until the afternoon possibly a fault on the line

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Associação de empresas de contrução civil

Escrito pela empresa

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

242 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(242)

239 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had several repairs and was astounded…

VICO HOMES REPAIRS
I had several repairs from 8th Jan to present and was astounded at how quick they've been dealt with by 2 joiners and a plumber. From person taking taking my call to the workmen themselves I have been impressed by their dedication, professional but friendly manner and quality of repairs and am very grateful to Vico Homes and their staff for prompt action

18 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Charlotte Cuthill. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 5 em 5 estrelas

Christopher Burns Cash Wise Officer was…

Christopher Burns Cash Wise Officer was very helpful, polite and knowledgeable. He helped me to sort out all my bills and expenses when I become a single mum and need to start to pay everything myself. He helped to fill all forms and calculate all my expenses correctly.

15 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Joanna Mia. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 5 em 5 estrelas

Just keeping me warm

Excellent service from all the staff involved with my problems

13 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Frank Newton. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 5 em 5 estrelas

Very professional Perfect time kept…

Very professional Perfect time kept us informed working perfect and excellent customer care service thankyou
5 stars in all levels

12 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Lin Ouma. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 1 em 5 estrelas

0 stars

Awful company who don’t care about their tenants. Will happily deflect blame and play innocent. I’ve noticed a lot of fake reviews on here aswell.

12 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Alice
Thank you for your review.
We’re sorry to hear that you're unhappy with your experience with Vico Homes so far and we’d like to talk to you to understand more about what’s gone wrong. Please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Classificada 1 em 5 estrelas

Trying to have a dishwasher installed…

Trying to have a dishwasher installed couldn't be fitted all copper pipes are corroded vico replied not an emergency maybe 28 days for someone to even come out to look

8 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Frank Shaw
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Classificada 5 em 5 estrelas

Did an Excellent job

Did an Excellent job! Very polite and kept in touch at all times as other workers did their part until he could do his! Top Man! Vico Homes are Great!

8 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Stephen. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 4 em 5 estrelas

Even if I could not get help promptly

Even if I could not get help promptly, the lady l spoke to was very knowledgeable and nice to me.

8 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your feedback Doreen Mushowo .
To talk us further about the issues you raised please call us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Classificada 5 em 5 estrelas

Caller

The caller was very polite and understanding of what I was ringing about the only thing that she couldn't do was tell me how to solve the problem I was ringing about witch is not her fault because there is so many different kind of boilers

7 de janeiro de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Jon Crossland

Classificada 5 em 5 estrelas

Blocked drain

Very helpful and quick to solve my problem

30 de dezembro de 2025
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Wayne Carr

Classificada 3 em 5 estrelas

Vico Home can get it right…eventually

There have been issues with Vico Homes reporting system which led to my being threatened with legal action for doing the right thing. The matter was resolved, but still had an adverse emotional impact.

30 de dezembro de 2025
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Michael Good
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Classificada 5 em 5 estrelas

Miss

I had a wonderful time finding my information.

28 de julho de 2025
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Phoenix Omant

Classificada 5 em 5 estrelas

Key !

Needed advice on something not related to my repair and he was very helpful

22 de dezembro de 2025
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.

.

Classificada 1 em 5 estrelas

Don’t accept liability for repairs and…

Don’t accept liability for repairs and just expect tenent to sort repairs

19 de dezembro de 2025
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Classificada 5 em 5 estrelas

I had my bathroom floor replaced…

I had my bathroom floor replaced recently when it cracked for the second time having previously been repaired. I use a powered wheelchair. Lenny worked tirelessly throughout and worked tidily clearing debris as he worked and protecting carpet with protective wrap I am delighted with my bathroom floor and feel his work was worthy of comment

15 de dezembro de 2025
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

We're so happy to hear your feedback about your bathroom floor and that you're pleased with how we've dealt with things. Thank you for your kind words, Lynda Shaw.

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