Victoria Armstrong Collection Opiniões 

106
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Beautiful items we have expanded our collection after losing our fur baby who looked back exactly as the design. Very well packed shame Royal Mail left on the doorstep but thankfully neighbour rescue... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service, and great products... Had some issues with Xmas delivery and delays, that Victoria was most helpful in resolving... Would not hesitate to use again, just wish there were more products a... Ver mais

Classificada 5 em 5 estrelas

Searched for specific item Victoria had exactly what was needed Shopped & bought there and then and at a good price Easy online experience & delivered Within 48 hours Brilliant Cheers Victoria

Classificada 5 em 5 estrelas

Everything arrived in good time and is absolutely beautiful. The handwritten note is lovely and even though a substitution was made it was perfectly judged. I just love how the likeness of the black w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de lembranças
  2. Grossista de cerêmica
  3. Loja de artigos domésticos

Escrito pela empresa

Victoria Armstrong's ceramic range themed around man's best friend, the dog. The ceramics are made using traditional handmade methods using the best Cornish clay and fine English bone china. Her prints and stationery are crafted from high quality, responsibly sourced paper and board which is FSC approved to minimise environmental impact. Best known for her signature range of silhouetted dog breeds, Victoria‘s collection also includes the popular cartoons of Rupert Fawcett and the work of leading contemporary animal artists. This very elegant British collection is understated and eminently collectible and offers some really great gifts dog lovers.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

106 opiniões

5 estrelas
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1 estrela

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4,8

Todas as opiniões

(106)

11 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

The items are gorgeous but the whole…

The items are gorgeous but the whole shipping experience was a total disaster.

I had to pay VAT, duties and admin charges because of Brexit. My fault I should have checked it out but nevertheless some guidance or warning from the company to overseas buyers at point of sale would have helped.

Also, I ordered two items together but they were sent to me separately which meant I had to pay the admin charge levied by An Post twice!

The items really are lovely and exactly what I wanted but not for the price I had to pay in the end. The overall experience is not something I'd like to repeat so unfortunately I wont be buying from this company again.

I know Brexit is the new way with items purchased from the UK and it is what it is.... but beware...... to all of you who do not shop regularly online......of all the extra hidden charges which make items much more expensive.

31 July 2023.
Note re the above and the companys response below.

Victoria was so nice reverting to me personally to try and resolve the matter. None of my issues were really the company"s fault. I was more annoyed with myself for not checking the charges and posted the review in haste.

Her products are lovely so if you are an overseas buyer, and calculate the charges in advance and are happy with the overall cost, I would certainly recommend them. 😉

9 de julho de 2023
logótipo da Victoria Armstrong Collection

Resposta da Victoria Armstrong Collection

Goodness, I am so sad to read this and sorry that I posted your items separately which made it worse for you. The separate parcels were sent because the items were such different sizes/shapes and I wanted to be sure that both arrived undamaged. I didn't appreciate that customs would charge you an additional admin fee per parcel. I will contact you directly to resolve.

Classificada 5 em 5 estrelas

Cannot fault the products bought

Cannot fault the products bought. Came early, well packed and made.

2 de abril de 2023
logótipo da Victoria Armstrong Collection

Resposta da Victoria Armstrong Collection

Very happy to hear that you liked them. Thanks so much for taking the time to review.

Classificada 5 em 5 estrelas

Beautiful pottery

Beautiful pottery, got 3 pug mugs, love them

6 de fevereiro de 2023
logótipo da Victoria Armstrong Collection

Resposta da Victoria Armstrong Collection

Thank you! So pleased that you were happy with them.

Classificada 5 em 5 estrelas

Quick

Quick, efficient and safely delivered. What more can one ask for.

12 de janeiro de 2023
logótipo da Victoria Armstrong Collection

Resposta da Victoria Armstrong Collection

How kind, thank you!

Classificada 5 em 5 estrelas

The perfect depiction of a black working cocker spaniel

Everything arrived in good time and is absolutely beautiful. The handwritten note is lovely and even though a substitution was made it was perfectly judged. I just love how the likeness of the black working cocker has been captured..it is perfect.

24 de novembro de 2022
logótipo da Victoria Armstrong Collection

Resposta da Victoria Armstrong Collection

Delighted to hear you were happy with your order. Thank you so much! Victoria

Classificada 5 em 5 estrelas

Happy and returning customer …

I have ordered various items from the Victoria Armstrong collection - mainly crockery and notecards and have always been very pleased with both the service, communication and products received. Crockery has been well wrapped and delivery as stated.

6 de dezembro de 2022
logótipo da Victoria Armstrong Collection

Resposta da Victoria Armstrong Collection

How lovely to hear that. Thank you so much!

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