Victorian Sliders® Opiniões 

Had all the front of our cottage replaced with Victorian sliders windows.
Windows look great!
After 2 years we noticed a fault and Victorian sliders responded quickly and replaced windows. We also took the opportunity to convert some fixed sides into sliders (our mistake when ordering).
The customer care team were excellent (shout out to Julie who kept me updated with my order).
Installers were first class and a real asset to the company. Had an issue installing some of the replacement windows on the visit - a house structural issue - not windows!
Engineer refused to be beaten. Promised to find a solution and within a couple of weeks returned and replaced the windows with another colleague.
Pleasure to have the installers in my property - don’t often say that about other workmen!
Wouldn’t hesitate to recommend Victorian Sliders - love my windows!

These windows are utter rubbish. My builder chose them and I have been horrified at the quality since they were delivered. Having paid 9.5K for windows (2 bays, 2 bathroom windows, small kitchen, small bedroom) I expected a much higher quality product than that delivered. They are ugly, made of cheap plastic with a horrible finish - some of the fittings are akin to a cheap plastic plug socket. Worst of all is the grey 'brush' that dominates the window in multiple strips down the externals and on every pane inside - it is astoundingly ugly and something I have never seen before. I cannot fathom how the manufacturers think this grey brush is in anyway appealing to the consumer - any other heritage window supplier (i.e Roseview windows) conceals it. In addition, the grey brush in on the inside of the window is horribly visible when the window is opened. I have had 1 bay and 2 bathroom windows installed so far - there are chips, bits that are not conjoined properly and external staining. The quality is so poor I cannot bring myself to install any of the other windows ordered. The finish is awful - the brush is uneven and the corners don't align. Once you open the window you see cheap plastic, holey insides covered in mangy grey brush - not a high end, heritage product that I anticipated. Did they have synthetic grey brush in the Victorian era??!!! I feel sick I have spent so much money on these - money that will be wasted as they are too ugly to install any further windows.

Remit was to compliment a 19th Century Cottage, the vertical sliders in Chartwell Green with run-through horns and applied astragal bars are a perfect fit - picks out the Orange Granite facade so well - it is really hard to detect that they are not timber. Beautiful job - many thanks Victorian Sliders.

I would never buy their windows. I have had nothing but problems with them since they have been installed. The windows have never been able to be closed properly. Window catches breaking. Coil/Spring broken. Parts going ping. Wendow seals breakng up with the sun. Had Victoran Sliders out to look at the windows but still the same problem. Can't get parts for them. Will not entertain the end user. DO NOT BUY THESE WINDOWS. There is no one who will repair them. They were installed October 2018 and have had nothing but problems. Sick to the teeth.

Ordered some replacement parts under warranty. They arrived quickly and without fuss. A great improvement from customer services and aftersales.

We have been dealing with this company for years now …we have had nothing but a 5 star service with excellent customer service from Emily … nothing is ever too hard for them when dealing with our orders …
I would recommend them 100% …

Had three sash windows fitted by BKR in Herne bay, all three are drafty and worse than the ones replaced. Have been onto the company but have to go through the fitter. Honest to god not worth the money! Quality is shocking! Window locks, dodgy glass, all bad, need I say more! Avoid

I emailed the wrong department but was sent a quick and clear response with the action required to get everything sorted . Lisa is Very professional and helpful .

Lisa was very helpful from the first email I sent her regarding a quote.

Lisa is an excellent communicator and explains stages of ordering process clearly .

Great company to deal with - the customer care dept are always very efficient and the parts are delivered without delays

Well I never give any company a bad review I normally keep it to myself,
40 years in the window game but these amateurs in sales are unbelievable been trying to place an order for nearly 2 weeks god knows what the after sales is like. They came recommended too
Bad experience even the managers dont phone you back.
Customer services are a waste of time, you have been warned. !!

Leon phoned back promptly and offered excellent advice on an issue I had with a product. Very knowledgeable and helpful.

We fitted Victorian Sliders sash windows a few year ago now for a customer, recently a couple of the sash mechanisms failed. Victorian sliders on both occasions supplied the new parts with delivery all for free. Its was a prompt reply to our initial requests and parts were out to us within a day. Great customer service.

beth sorted the parts i needed
thank you

needed some prices and very quick and helpful on the phone when I've needed to talk to them about orders etc

Our new sash windows have been a disastrous experience from start to finish; project started on 6 June 2023, VS engineer promised by Customer Care to be here first thing today to replace sashes (again) and at 15H00 still no sight nor sound of the man. Poor quality overall; inconsistent tolerances throughout all 10 windows; absolutely dire post sales support and zero accountability in terms of their commitments 'offered'. I honestly wish I had never begun the exchange of all the windows in our home.

Great customer service, speedy response, helpful and always a pleasure

Katie is amazing, she provides the quote very quickly and efficiently for our company Generation Windows, then follows up to see the outcome. A great asset to Victorian Sliders! 😀

Great people from order to delivery, reliable product quality for many years. 😊