VIDA Select Opiniões 450

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Nordika has been an incredible, attentive, kind match-maker. The process with the dating app (hinge) has been a learning process since the whole process is a bit awkward (a third party swiping and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Relocated to NYC in October and didn't know anyone so I downloaded all the apps - Hinge, Bumble, The League - and it was just frustrating. Everyone wanted casual or lived in Jersey. Friend suggested V... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

In my consultation with Calvin last year, he asked me what I wanted to be different about my dating life. I said "I want to meet people who aren't just tech bros who talk about crypto and startups all... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My matchmaker was very attentive to every question I had. It was worth the investment especially because I get paid more per hour than I was paying them. During the first month of service I was abl... Ver mais

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Informações sobre a empresa

  1. Serviço de encontros

Escrito pela empresa

Finding your person shouldn't feel like a second job. VIDA Select is modern matchmaking for professionals who refuse to settle. We handle the searching, screening, and scheduling—you see detailed profiles and photos before meeting anyone. No blind dates. No surprises. With 16 years of experience, 11,000+ relationships, and an 82% success rate, we help you find someone worth sharing your life with. You approve every match. We handle everything else.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

450 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 5 em 5 estrelas

Great experience!

Once we got going, I had 5 dates in one weekend and one of them I am still dating and falling in love with. Francesca was responsive and helpful and the conversations online they had with potential dates on my behalf were really well done. What a time saver! So glad I did this.

20 de abril de 2024
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Resposta da VIDA Select

Thank you for your kind words. I'm thrilled you had such a positive experience and that it led to something truly special! Here's to the exciting chapters ahead for you! - Francesca

Classificada 4 em 5 estrelas

Terrific process! Thank you

The Vida process was terrific and made working my way through dating apps so much easier. While I haven’t met my mate, the way Vida builds profiles and then manages them has made my life so much easier. It reduces all the noise and frustration with the dating apps. I also learned from them how to approach these apps so that I feel more comfortable doing this on my own. That said, I would definitely use them again.

9 de janeiro de 2024
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Resposta da VIDA Select

Thank you for putting your trust in us and allowing us to be part of this very special journey you embarked on. Helping our wonderful clients like you gain more confidence online is a big part of what we do 🙂

Classificada 5 em 5 estrelas

My matchmaker

My matchmaker, Kedi Karlsen did a professional job of interfacing with me during the process and went above and beyond to make sure I was happy with it. Her insights about dating and communication were invaluable to me and helped me to "up" my dating and communication skills! I found a great match and am exclusive with her in less than three weeks after looking by myself for eighteen months by myself

18 de abril de 2024
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Resposta da VIDA Select

Hi BA, thank you so much for your review. I absolutely loved working with you and supporting you on this journey. The team and I are so happy that you've met someone amazing. I'm wishing you all the very best and please keep us posted! 🙂 - Kedi

Classificada 5 em 5 estrelas

I was pleased by the service

I was pleased by the service offered. My matchmaker Grace in particular was very thoughtful and helpful throughout the process. My only complaint was that the setup takes a bit longer than I expected. It will take a few weeks before the dates get started, but after that, the service does its job.

31 de março de 2024
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Resposta da VIDA Select

Thank you for your kind words! 😊 It means the world to me to hear that you were pleased with the service. Your happiness and satisfaction are truly our top priorities. We're constantly working to streamline our processes, and we appreciate your feedback. Thanks for trusting me and the team with this important chapter in your life. Can't wait to see where this adventure takes you! - Grace

Classificada 5 em 5 estrelas

Nordika is an excellent matchmaker &…

Nordika is an excellent matchmaker & account exec. She demonstrated patience and empathy consistently.

31 de março de 2024
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Resposta da VIDA Select

Thank you so much for leaving this review for us! And thank you for introducing me to Bamba! 😂 I found a supplier! It was such a pleasure working with you and please do stay in touch 🤗 Nordika

Classificada 5 em 5 estrelas

My matchmaker Angie did a great job

My matchmaker Angie did a great job. She was very responsive and gave good advice throughout. Also nice just have someone so positive involved. I would def recommend to anyone looking for some support in sometimes grueling process of modern day dating ;)

2 de abril de 2024
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Resposta da VIDA Select

It is an absolute pleasure helping my clients find true love! Please keep me updated on where things go with your match, and feel free to reach out with any great news that you have going on in your life! - Angie

Classificada 3 em 5 estrelas

My experience

Unfortunately my initial matchmaker who I spent the 90 minute session with getting to know me had a family emergency and I was assigned Nabeelah after I reached out since I hadn’t heard anything for a little while.
Nabeelah was great. My concerns come with the writers who send and answer messages. I’ve breakers were sent before my approval and responses were lacking. Less than the 2 times a day that was suggested. I also found that if a man wanted to converse more no effort was made to say something like I am on my way out but can message tomorrow or something to that effect. I wrote to Nabeelah and was very concerned that I was coming across as quite rude. She heard me and I did see some change afterwards. I would say overall a little disappointed in how it actually works versus how I was told it would work. Expectations are everything. I am actually going to say 3.5 stars but that is not a choice.
Nabeelah was available and did respond to my concerns and questions quickly and made changes where necessary. The profiles were very good!! My concerns were not with Nabeelah but in the writers and overall process

1 de abril de 2024
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Resposta da VIDA Select

Hi Shauna - I'm Rosalia, the Client Success Manager here at VIDA. After reviewing your account, I was happy to see you loved your profiles, and that you paused the service to see where things go with a promising match Nabeelah selected for you!

I’d like to address your concerns with the writing aspect of our service, and to thank you for taking time to share your feedback and highlight areas where you feel your experience could have been improved.

I can see that some challenges such as premature icebreakers and later messaging delays arose from your preference to pre-approve every new match before messaging.

While we're happy to accommodate such preferences, it's less common among our clients and can introduce complexities, especially on platforms with response time limits like Bumble where we could potentially lose matches if we don’t send an icebreaker within a certain timeframe.

After you expressed your concerns about that as well as worrying that in some instances you were “coming across as quite rude”, we adjusted our messaging approach to better align with your preferences.

During the beginning stages of our service, there’s a learning curve as we familiarize ourselves with your criteria and the voice you wish to be represented with. Your feedback during this period is crucial, and I was happy to see that we were able to incorporate it and course-correct.

We take your feedback seriously and are committed to making continuous improvements. We hope things work out with the match we found and you don’t need us again, but please reach out if you have any questions or would like to resume service!

Classificada 4 em 5 estrelas

Good Experience

I had a good experience overall with Vida Select. I experienced some hiccups with my first matchmaker, but Rosalia from Client Services was very helpful. She was patient, allowed me to voice all of my concerns, and very responsive. I was transferred to a different matchmaker Nordika who was great to work with. She is quick to respond/communicate and provided me with her advise/tips while still respecting my wishes even if that meant deviating from her suggestions. The visual brand team and writers crafted a profile that I am very happy with and were very quick to accommodate my edit requests. I paused my service to further explore some candidates that they found, but would work with Vida Select again.

1 de março de 2024
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Resposta da VIDA Select

Hi Eric. Thank you so much for taking the time to leave this review for us. It was an absolute pleasure getting to know and working with you. We wish you the best of luck on this special journey! Take care and please stay in touch 🙂 Nordika

Classificada 2 em 5 estrelas

It wasn't clear when I signed on with…

It wasn't clear when I signed on with the salesperson that a matchmaker was going to pretend to be me to potential dates on well known sites. I'm sure fine by most but this makes me uncomfortable. But by the time I put the pieces together, my money was handed over. I'm using them for profile building though since the people are so nice.

20 de março de 2024
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Resposta da VIDA Select

Hi Evelyn - I’m Rosalia, the Client Success Manager here at VIDA. I’ve reached out to you both via email and text to discuss your concerns directly, but haven’t heard a reply yet.

It's important to us that every aspect of our service is clear from the very beginning, so I’m truly sorry to hear that you didn’t feel that was the case on your initial call with your Matchmaking Advisor!

As you can imagine, our advisors work from a set of carefully prepared talking points to ensure potential clients are provided with all the necessary information before making a decision to work with us. They are required to cover this comprehensive information on every call to guarantee transparency and understanding.

We understand that our standard service model might not be for everyone. I want to highlight that, beyond profile building, there are numerous ways we can tailor your experience to better suit your needs and preferences. Our team is dedicated to working with you to adjust our services in a way that you find valuable and feel comfortable with.

I look forward to the opportunity to speak with you whenever you're ready to connect.

Classificada 5 em 5 estrelas

Great communication

Charlotte Stephens was great at communicating and filtering. Was patient as I preferred so I could manage my time and be productive instead of being stuck in the dating app game.

10 de março de 2024
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Resposta da VIDA Select

Thank you, Mark! It was a pleasure working with you. Wishing you all the best on your journey ahead! -Charlotte

Classificada 5 em 5 estrelas

Melissa and her team were great

Melissa and her team were great! They really took a lot of the stress and hassle out of online dating. And I appreciate that they also set me up for success if/when I no longer needed their services but wanted to continue dating apps on my own.

21 de fevereiro de 2024
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Resposta da VIDA Select

Hi Lucky, thank you so much for your kind words! It's been a pleasure working with you and I'm so glad our help and input has given you more confidence to continue online dating on your own when you're ready! All the best, Melissa and your VIDA Team 💜

Classificada 5 em 5 estrelas

VIDA delivered 100%.

Francesca and her team were great. Within a month I'd found someone that I really connected with.

6 de março de 2024
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Resposta da VIDA Select

Billy,
Thank you so much for your kind words! I'm thrilled that you've met someone you're excited about. You were a pleasure to work with and I wish you all the best.

Thanks,
Francesca

Classificada 5 em 5 estrelas

Hayley is Great!

Hayley is fantastic to work with! Though I haven't necessarily found the perfect match yet, I believe the process that Hayley & her team have are really helpful & insightful. Be open minded, try new things, & the right fit will come around, its all about the effort you put into it!

3 de março de 2024
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Resposta da VIDA Select

Thank you so much for the kind words. You have been so open minded to the process and have put in so much effort. The matches keep coming in and I know the perfect one is just around the corner. The best is yet to come!! - Hayley

Classificada 5 em 5 estrelas

Great service at Vida

Great service at Vida. My matchmaker Hayley is amazing. Very responsive and professional. Hayley guided me through the entire dating process, offered great tips and was always available to discuss things!

3 de março de 2024
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Resposta da VIDA Select

Steven I can't thank you enough for the kind words. Embarking on this journey with you has been so fun. We are just picking up momentum and I am excited to see what the future holds. Wishing you all the best always. - Hayley

Classificada 5 em 5 estrelas

Well-organized and easy experience!

Shyne and the whole team were very organized and got me on a few dates very quickly!

27 de fevereiro de 2024
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Resposta da VIDA Select

Lauren, you are an absolute charm online, and you are easy to work with! I am happy that we were able to send you quality matches in your first month. I wish you all the best and I can't wait to hear an update! ❤️ Shyne

Classificada 4 em 5 estrelas

Vida is a well organized service with…

Vida is a well organized service with pluses and minuses. One huge plus was my matchmaker Hayley, without which I would have been lost. I had multiple issues with VIDA, starting with the setup and going through the regular running of the service. All throughout Hayley kept the process going and was focused on my satisfaction as we worked through the problems.
Here is a list of the issues I experienced and must be addressed:
1. Account setup, IT support - IT support was not very good. Had sites that had issues with and IT wrestled to get working (and ultimately failed). Other sites were not "officially" supported - but ultimately worked. I think IT should work in a much more structured way to provide the matchmakers with a good foundation (which is lacking today).
2. Account setup, Visual - Had little to no communications from the visual team and practically no feedback. Had to go in later with the matchmake and make adjustments. Would have been much better if the setup was more interactive.
3. Account setup, writers -Had to make repeated adjustments to the verbiage and in the end I just left some less than optimal text. Again, would be great to communicate directly and close the loop - rather than repeated back and forth.
4. Account running, visibility - there is no visibility into what's going on, time and contact wise. Would be great to know what's being done.
5. Account running, writing - had multiple incidents where the writers wrote text that was out of character for me, despite having information to the contrary. I realize it's a challenge with so many accounts, but still, it's essential they put in the effort to have a good grasp of the narrative and person before writing.

Despite all these issues, I think the overall result is more positive than negative. What really made the difference was Hayley, who I can't say enough good things about. I would recommend to give VIDA a try and see if they're a match. Hope they can work out their issues in which case this would be phenomenal.

19 de fevereiro de 2024
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Resposta da VIDA Select

Thank you so much for the insightful review. We definitely had a few challenges and road blocks to navigate but I am so glad we were able to get through. Your patience and positivity were felt throughout the whole process. I am so happy we found some great connections and I am looking forward to us staying in touch and seeing what the future brings. It was an absolute pleasure to get to know you and work together and I know only amazing things are to come in the near future. - Hayley

Classificada 5 em 5 estrelas

Tara Baldwin and her team were discreet…

Tara Baldwin and her team were discreet professional and most importantly EFFECTIVE. One night, one, one date and the rest is history. We have been inseparable since.

10 de janeiro de 2024
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Resposta da VIDA Select

Thank you so much! I'm so happy you've found each other and I wish you all the best in your new relationship! Tara

Classificada 5 em 5 estrelas

The experience was fantastic!

The experience was fantastic! The people really make it fun, easy, and exciting!

Hayley and Barbara are the best—truly world-class! Had the best experience with those two.

13 de fevereiro de 2024
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Resposta da VIDA Select

Thank you for the kind words Jake. Barbara and I thoroughly enjoyed working alongside you. Your openness to sharing feedback with the team and learning the process was wonderful. You have such a kind and genuine nature. We both wish you the absolute best and we are looking forward to updates from you! - Hayley

Classificada 5 em 5 estrelas

True professionals

True professionals, who deliver what they present. Very happy to recommend to anyone using Social Media as their primary means to meet.

12 de fevereiro de 2024
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Resposta da VIDA Select

Hi Pat, thank you so much for leaving this review for us, which we truly appreciate. It was an amazing experience getting to know you and work with you. Thank you for being such a wonderful client. Wishing you all the best, and please do stay in touch and let us know how it goes. 🙂 Nordika

Classificada 5 em 5 estrelas

The entire team did a great job

The entire team did a great job. My main contact was Nordika. She was exceptional - professional, friendly, quick to respond and very helpful.

4 de fevereiro de 2024
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Resposta da VIDA Select

It was such a pleasure working with you and I really appreciate you taking the time to leave this review for us. We are going to miss having you as our client, but wish you all the best for the future! Please keep in touch and let me know how it goes 🙂 Nordika

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