VINGUYS Opiniões 51

Feeders and birdhouses are very nice. I have a problem with squirrels. No fault of feeder. But they chew on wood and plastic. The only issue I had was the birdhouse house roof detached and I glued it back. There were always plenty and a variety of birds on the feeders. Easy to clean. The first year I had the birdhouse I had a family of wrens. I like the adjustable openings and nothing was able to peck at the opening making it bigger. Customer service, also, is good.

I am loving my feeder. The birds are amazing to watch.
I also mounted the birdhouse nearbthe feeder.

I received my Vinguys Smart bird feeder as a birthday gift.
I found it easy so assemble and configuration was so simple using the QR code.
There is access to lots of frequently asked questions on the Tris Home app and also online chat.
I am now getting to know the species local to my area which I am finding very interesting.
Looking forward to the summer moths and hopefully more species to watch feeding.
Thanks to my Wife for this amazing gift.

What a fun product.

This company is only out to steal our money. I ordered my bird feeder on November 28. Today is December 17. My bird feeder was supposed to have been delivered by December 4. It is still not here. In the emails you have sent me, you blamed the delivery on the weather. That is laughable. There has been one snowstorm and which produced less than half a foot of snow. Laughable. In your website it states that I can get my money back if I send back the item. How can I do that if it was never delivered?

I bought 2 of the handblown hummingbird feeders with solar lights. Within 2 weeks both solar lights stopped working.
I'm very disappointed in this product. For $20 each I should still be able to enjoy them.
Diane Michel

I emailed four times and never got one response. The system for tracking your item is terrible.

I got the wrong color of hummingbird feeders. First I received one then few days later the 2nd and it was wrong color. Asked me if I wanted 5.00 off. What?? $39.98 I paid for what I wanted and got not that. Well, I guess that is what happens from ordering online from a company I never heard of. 9/8/25.

The customer support is amazing. Not long after installing the feeder a cow reached over the fence and chewed the solar panel. Strange but true.
I contacted Vinguys, who sent me a brand new feeder as a replacement. I only asked to purchase a solar panel. Best customer care ever.
Thank you

1. I discovered after placing my order that in order to track my package I had to download the Shop app. If I wanted the Shop app I would have downloaded it already,
2. I ordered on Jul 30. It took NINE DAYS for me to receive the package. Shameful. I got tired of waiting and ordered the same item from Amazon. Received next day.
3. I would return the product but I fear the cost of the product would not be worth the pain and effort dealing with a return.

It works well but would prefer an option to set notifications if a new bird arrives that hasn’t since x number of days.

Great company… at first! Responded to issues/questions right away. Got good reviews from me and then stopped responding to issues/posts/messages. Avoid!

Instruction manual love the construction of the bird feeder

Have tried for days to get the camera to connect to WiFi!! I can’t get it to work!!! Don’t buy this bird feeder!! It’s awful!! I’ve worn on it for days and live chat with tech support to no avail!! DONT BUY

Excellent product...easy & fast delivery. Squirrels can't get at it!

Great products that are easy to install and set up. Product quality only surpassed by superior customer service.

Excellent communication. Wanted to solve our problem to our satisfaction. Would definitely recommend this company. Response couldn’t have been better

We love the bird feeder with the camera.It has already gotten alot of recognition by 4 different bird species.It took a couple of days for them to notice it was there but once they did they are there several times a day feeding.We also like that it identifies the different birds.It is definitely well worth the money.