Viofouk Opiniões 

188
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

3-camera system with telephoto give excellent images & seems to perform consistently. Ability to store to SSD is also a plus. However, a big omission is the lack of remote monitoring, some may call i... Ver mais

Classificada 1 em 5 estrelas

purchased a 229 pro, took six weeks to fix this camera, it constantly cut out. Recording quality very poor,number plates and even car make can not be recognised. I drove past an aquitance and cou... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I bought A229 duo complete kit. Professionally fitted by viofo garage locator on 14/06/23. So far so good. But registering the camera to get the 18 months warranty is bit weird. I never received any c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent mini dashcam i already have one for my car so decided to get my wife a new one has mine is fantastic. Being so small and compact it's hidden behind the mirror easy to set up with a great ap... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de dispositivos electrónicos

Escrito pela empresa

UK based dash camera experts. We take pride in our sleek designs, outstanding performance and great customer service. Our innovative products represent great value and exceptional quality so that you have a product you can rely on when you need it the most, without it costing the earth.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

188 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(188)

8 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Superb 129 dual with GPS/WiFi

Superb Company. Had my cam in 48 hours, even at Xmas. Easy to install to the lighter socket. Now thinking of getting it hard wired in. Love the features.

20 de dezembro de 2023
logótipo da Viofouk

Resposta da Viofouk

Hi Marko,

Thank you so much for taking the time to leave this kind review! Great to hear that you are happy with your purchase.

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

Great delivery and kit very good

Great delivery and kit very good. I got car electrician to install just for conscience to rig to fuse box. Purchased as daughter has just passed test and wanted piece of mind

24 de novembro de 2023
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Resposta da Viofouk

Hi Rajen,

Thank you for taking the time to leave this great review. Great to hear that you are happy with your purchase! Congratulations to your daughter on passing her test!

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

Very nice product. Easy to use and install.

Very easy to order. Nice quality products, I have previously recommended Viofo dashcams to friends and have hardwired them into theie vehicles, and liked the quality, when it was time to get myself a new one, it was definately going to be a Viofo one.

27 de novembro de 2023
logótipo da Viofouk

Resposta da Viofouk

Hi Adrian,

Thank you so much for taking the time to leave this kind review. It is so great to hear that you have recommended our products! We really appreciate your support.

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

super efficient quick delivery

super efficient quick delivery, excellent product, so much better than my previous one.

10 de novembro de 2023
logótipo da Viofouk

Resposta da Viofouk

Hi Terry,

Thank you so much for leaving this kind review. Great to hear that you are happy with your purchase! Safe travels!

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

Product was exactly as expected

Product was exactly as expected. Prompt delivery. One of the extra parts purchased was incorrectly sent and the company were quick to put things right following a phone call. Correct part arrived by 1st class post the next day.

20 de novembro de 2023
logótipo da Viofouk

Resposta da Viofouk

Hi,

Thank you so much for sharing your experience with us. Great to hear that you are happy with your purchase and our service! Enjoy!

Kind regards,
Chelsea

Classificada 3 em 5 estrelas

Good but hardware kit needs clarification

Product seems to work well and everything arrived promptly. The hardware installation kit box was damaged but the contents were ok.

I have a complaint about the hardware installation kit, however. It wasn't made clear to me that it was not everything I needed to install the dash cam to my car and that another product sold by viofo did contain everything but it cost more and was not recommended to me when I bought the dash cam. It explicitly told me in the install instructions to go and buy the separate parts.

In my opinion when a 'hardware installation kit' is recommended as a 'You Should Also Buy' then it should contain everything I need to add the dash cam to the car. Instead I had to research and source the parts myself.

In the end, I managed to install the dash cam and hardware kit but this took a deal of umming and ahhing as to whether I had all the parts and which parts I now needed to buy.

TLDR: Make sure you have fuse taps/add a fuse kits if you buy the cheaper hardware installation kit.

30 de outubro de 2023
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Resposta da Viofouk

Thanks for your feedback Alasdair, its important to get this to help improve.. The fuse taps are not included with the hardwire kit as there are 4 main different types that are car/model specific.. I notice that you did order the hardwire kit as part of your bundle selection, the very next question underneath asks if you require fuse taps to connect to your car.. when this is selected you are presented with the fuse taps options..Because of the thousands of different cars/models etc I am afraid that this part is something that the customer needs to look into..If unsure we do also a fuse tap pack that includes all of the 4 different types.. As said though appreciate your feedback and we will see what else we can do to make the purchasing journey easier for customer that are new to dashcam installations. Kind Regards

Classificada 5 em 5 estrelas

Excellent product

Excellent product, instructions really clear and good kit for installing it. Very quick delivery. So far, very happy with the camera (A139 Pro 2 channel) so might splash out and get one for the wife's car.

24 de outubro de 2023
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Resposta da Viofouk

Hi Robert,

Thank you so much for taking the time to leave this kind review! Great to hear that you are happy with your purchase and even considering buying another!!

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

Very good experienceGreat Cameta

Very good experience. When I rung them got very helpfull advice .

17 de outubro de 2023
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Resposta da Viofouk

Hi David,

We're pleased to hear that you had a very good experience with us. Providing helpful advice and assistance to our customers is a priority, and we're glad to know that you received the support you needed when you called us. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and ensure that you continue to have a positive experience with our products and services. Thank you for your kind words!

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

Very happy with the dash cam very good…

Very happy with the dash cam very good quality

19 de outubro de 2023
logótipo da Viofouk

Resposta da Viofouk

Hi Mike,

We're delighted to hear that you're very happy with your Viofo dashcam and that you find it to be of very good quality. Your satisfaction is our goal, and we appreciate your positive feedback. If you ever have more to share or any questions in the future, please don't hesitate to reach out. We're here to assist you and ensure that your dashcam continues to meet your expectations. Safe travels!

Kind regards,
Chelsea

Classificada 4 em 5 estrelas

The instruction booklet was good once I…

The instruction booklet was good once I realised what a QR code was!

12 de outubro de 2023
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Resposta da Viofouk

Hi Jeremy,

Thank you for your feedback! We're glad to hear that you found the instruction booklet helpful. QR codes can be a bit puzzling at first, but we're pleased that you were able to figure it out and access the necessary information. If you have any more questions or need further assistance with your Viofo product, please feel free to reach out. We're here to make sure your experience is as smooth and straightforward as possible.

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

Reliability when you need it.

Your camera absolutely must work when you need it to and Viofo is a brand you can trust.

16 de outubro de 2023
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Resposta da Viofouk

Hi George,

We couldn't agree more! Reliability is of utmost importance when it comes to a dashcam, and we're thrilled that you trust the Viofo brand for this critical function. Thank you for your vote of confidence in our products. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure that your Viofo camera continues to provide you with the dependable performance you rely on. Safe travels!

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

Another great purchase experience from…

Another great purchase experience from Viofo. I ordered the hardwire kit and a CPL filter. However I do think these should have been included with the dahscam given the price.

11 de outubro de 2023
logótipo da Viofouk

Resposta da Viofouk

Hi Stan,

Thank you for choosing Viofo once again for your purchase. We greatly value your continued support. We're glad to hear that your purchase experience was positive.

Regarding the hardwire kit and CPL filter, we appreciate your feedback. We understand your point, and we're always looking to improve our offerings. Your input is valuable, and we'll consider it for future product packages and offerings. If you have any more suggestions or questions, please feel free to reach out. We're here to assist you and enhance your experience with Viofo in any way we can.

Kind regards,
Chelsea

Classificada 5 em 5 estrelas
logótipo da Viofouk

Resposta da Viofouk

Hi Emilia,

We appreciate your kind words! Thank you for recognizing our great service and customer support. We always strive to provide the best assistance to our customers. If you ever need any further help or have any questions in the future, don't hesitate to get in touch. Your satisfaction is our top priority, and we're here to assist you whenever you need us.

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

No comment

No comment, very good service

10 de outubro de 2023
logótipo da Viofouk

Resposta da Viofouk

Hi Billy,

Thank you for taking the time to leave a review. We're pleased to hear that you had a very good experience with our service. If you ever decide to share more about your experience or have any feedback in the future, please feel free to reach out. Your satisfaction is important to us, and we're here to assist you anytime.

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

It works well

16 de setembro de 2023
logótipo da Viofouk

Resposta da Viofouk

Hi Dianne,

Thank you for taking the time to leave this review- it is very much appreciated.

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

Great cameras good quality reliable and…

Great cameras good quality reliable and the service from this company was exceptional. Will continue to use and recommend to my friends and family and as I drive an instructor a really useful tool

29 de setembro de 2023
logótipo da Viofouk

Resposta da Viofouk

Hi David,

Thank you so much for taking the time to leave this kind review. Great to her that you are happy with your purchase and our service to you!

Kind regards,
Chelsea

Classificada 5 em 5 estrelas

Easy website to order from and very…

Easy website to order from and very quick delivery

22 de setembro de 2023
logótipo da Viofouk

Resposta da Viofouk

Hi Craig,

Thank you for your kind words. It is great to hear that you are happy with your purchase and our service!

Kind regards,
Chelsea

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