Your product arrived damaged and crushed! Wheels are not true,balanced and round. Missing bolts and nuts for accessories....batteries not up to standard....will not show charge levevel upon reques... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
The bike was bought from a 3rd party reseller. Apparently new but returned by original buyer. Understood why after assembling. No way to adust brakes to operate safely. Finally brought to local bike s... Ver mais
A empresa respondeu
At the time I bought my e-bike (step-thru Breeze) it was almost 30 years the last time I rode a bike, at 65 years old the knees don’t work as good as a 30 yo so having the pedal assist got me out of... Ver mais
My VB1 has given me my freedom back! Arthritis made driving painful, but now I zip to the library, pharmacy, and meet friends for coffee. The basket holds everything. It feels safe and secure, and the... Ver mais
Informações sobre a empresa
Escrito pela empresa
Viribus offers an extensive selection including adults trikes, electric tricycle, mountain bikes, electric mountain bike, electric folding bike etc.
Informações de contacto
3351 E. Philadelphia Street, 91761, Ontario,CA , Estados Unidos da América
- 3203773106
- support@viribusbikes.com
- viribusbikes.com
3,6
Aceitável
110 opiniões
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had higher expectations based on…
Had higher expectations based on reviews, but my experience didn't match. A bit disappointing for the price I paid.
14 de abril de 2026
Opinião espontânea
The bike looks nice
The bike looks nice, but performance doesn’t match. It’s okay for short rides, but not great overall.
4 de abril de 2026
Opinião espontânea
Assembly took much longer than…
Assembly took much longer than expected. Instructions could definitely be clear. Not ideal for beginners.
27 de março de 2026
Opinião espontânea
Bike had issues within the first few…
Bike had issues within the first few weeks. Something felt off the motor. Not reliable at all.
21 de março de 2026
Opinião espontânea
Shoutout to the support team
Had a question about the battery charging. Called them up and got a real person. Very helpful.
2 de janeiro de 2026
Stylish and functional
Got the step-through model. Makes getting on and off so much easier in a skirt/dress.
1 de janeiro de 2026
Great bike, instructions could be better
The bike itself is fantastic, runs smooth. The manual was a bit small to read, but I figured it out. Worth it for the price.
12 de dezembro de 2025
Graduation gift for my son
He uses it on his college campus. Says it gets him up the hills without sweating before class.
13 de dezembro de 2025
Night riding is fun
The headlight is bright enough for my evening commutes. Feel very visible and safe.
21 de dezembro de 2025
Saving so much on gas
I use this to commute 5 miles to work. It’s already paid for itself in gas savings in just 3 months. Plus, parking is free now.
6 de dezembro de 2025
Matching bikes!
Got two cruisers for me and the hubby. We take them camping with our RV. They fit perfectly on the rack.
7 de novembro de 2025
Love the bike so far
Love the bike so far, battery life has been good for my rides. I replaced the seat, pedals, and grips because the standard didn't fit my body well. "Vira" is resting for the winter but I can't wait to get back to riding in Spring.
2 de setembro de 2025
Wonderful customer service !!!!
Wonderful customer service !!!!! I am so happy that I bought my virabus trike everyone so kind and helpful, thank you Virabus for all of your help, Sincerely, Daniel Locke
2 de novembro de 2025
Great service follow up
Service Team at Viribus has been excellent. Always helpful and accurate.
28 de outubro de 2025
I don't like having to download the…
I don't like having to download the SHOP app. to track my order
16 de outubro de 2025
Resposta da Viribus Bikes
Dear Leona,
We are sorry for the confusion. It is not necessary to download the App to track your order. You can input your order id and your email address to the following website, and the status of your parcel will display one by one:
https://viribusbikes.com/apps/track123
Kindly try again and let us know if this works. Just FYI, the site can also be found on the bottom of the viribus website, naming "Track My Order".
We hope this can help you.
Best regards,
Viribus Customer Service Team
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