VisionEyewear.co.uk Opiniões 

41
•
TrustScore: 1.5 em 5

1,4

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Classificada 1 em 5 estrelas

Ordered and paid instantly through PayPal. Order accepted on 09/05/2014. After 10 days order still being processed. Rang to enquire when delivery would be, rang about 20 times over 2 days. Regardl... Ver mais

Classificada 1 em 5 estrelas

Stay clear Still under dispute Keep getting same message but they cannot supply tracking this has been over a month confirmed order 13.12.2025 You get the same message over and over... Ver mais

Classificada 1 em 5 estrelas

DO NOT BUY FROM THEM. I don't think they are actually a UK company. Product came from China, scratched and crap quality!!!

Classificada 3 em 5 estrelas

Quality was Ok but I can't see as clearly as in my usual glasses. I think I would go to the opticians and pay the extra next time.

A empresa respondeu

Informações sobre a empresa

  1. Grossista de óculos
  2. também em
  3. Centro de bem-estar
  4. Centro de oftalmologia

Informação fornecida por diversas fontes externas

Vision Eyewear is a UK based company that is one of the leading retailers of prescription and non-prescription glasses, as well as sunglasses online. We also feature one of the largest collections of non-designer frames. Our goal is to provide customers with a cheaper alternative to the more expensive high street opticians. The low price never compromises the quality of eyewear and the service to consumers, in-fact we consider that to be our top priority. Our aim is to focus on value and service by providing excellent customer service, high quality prescription glasses/sunglasses and most of all huge savings!


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

41 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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1,4

Todas as opiniões

(41)

3 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Stay clear

Stay clear
Still under dispute
Keep getting same message but they cannot supply tracking this has been over a month confirmed order 13.12.2025

You get the same message over and over again after the first one which says on way, then you get ‘how was your experience’ then you get there’s a slight delay, after 6 messages being exactly the same I sent a PayPal dispute. I am now being asked to close a dispute but they cannot provide tracking,as per below still not tracking number and no refund.

We sincerely apologize for any inconvenience caused.

Please note that your order has been slightly delayed. There is no need to worry—our team is making every effort to ensure your order arrives as soon as possible.

We kindly ask for your patience and request you to please close the dispute. If you have any questions or need further assistance, feel free to contact us.

Thank you for your understanding and support.

Best regards,
Luke – Team Visions

19 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I have been scammed from those…

I have been scammed from those people!!!

bought sunniest wich supposed to be 2.. but only arrived 1.

contact them and they replied that the second pair is on the way, a month passed by and no sunglas, and they stop reply to emails.

Also I mentioned that I wanted to return the first pair and they never come up with instructions to do so

very POOR SERVICE AND CUSTOMER SERVICE!!

8 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute waste of time!!!

Ordered and paid instantly through PayPal. Order accepted on 09/05/2014.
After 10 days order still being processed. Rang to enquire when delivery would be, rang about 20 times over 2 days. Regardless of
what time of day, it was permantly on auto response. Sent email, no reply! Just checked tracking and order had been closed! Then checked PayPal and it reads that money to be refunded by 30th May! If no response from Vision eyewear, I will be contacting PayPal and Trading Standards!

22 de maio de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Easy site to navigate.

Easy to navigate website and to order online.
Progress update available.
Received spectacles within 3 weeks.
Excellent value for money.
Specs look great!

24 de dezembro de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Ordering was so easy,just tap in your prescription details chose the frames you want and make your payment,Huge range of frames to choose from.affordable prices.
Will deffinatly recommend to friends and family

10 de setembro de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service, incredible value.

Excellent service, incredible value, a pair of high quality varifocals in excellent frames for a third of the price my optician wanted to put new lenses in my existing frames. I thoroughly recommend Visioneyewear.co.uk, I certainly won't be buying glasses from an optician any time soon.

24 de março de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Great service, great glasses and even better prices!

Vision Eyewear was a great find. Both the glasses and the prices were amazing! Definitely worth a shot. I paid almost half the price of my previous glasses, and my new glasses from Vision Eyewear are a lot more sturdier and stylish. The delivery service was great and I didn't experience any problems with this. Another great feature of this company is the ability to re-glaze the glasses. Although I haven't done this myself yet, the prices are definitely afforadable and practical. Thank you VE :)

10 de fevereiro de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Used this company not sure how it work as price was way below opticians on the high street and was very pleased with outcome.

3 de dezembro de 2012
Opinião espontânea
Classificada 5 em 5 estrelas

very pleased

Very pleased with the website, the range of designs, the prices, the time it took for delivery, the communication, and the glasses which fit comfortably and are nice to wear. Thank you for providing this service.

19 de novembro de 2012
Opinião espontânea
Classificada 4 em 5 estrelas

Satisfactory product, fair price, delivery could have been a little faster.

Headline says it all really, delivery was a few days longer than I'd hoped but not a big issue.
Website is unfriendly if you want to order more than one pair, seems you have to start from scratch again but I had problems getting the revised prescription back for the second pair and ended up ordering by phone.

23 de outubro de 2012
Opinião espontânea
logótipo da VisionEyewear.co.uk

Resposta da VisionEyewear.co.uk

Hi Michael,

We at Vision Eyewear take customer feedback very seriously and I can assure you that our web development team are working on this issue and should be resolved in the coming weeks.

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