I contacted customer services as I needed my order ASAP and they informed the warehouse who pushed the order through. Great customer service.
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Leia as opiniões dos outros
This company CANNOT BE TRUSTED! They PROMISED me delivery on a specific date, but hadn't even sent my order by that date! I even spoke to them by phone before ordering, and they GUARANTEED they'... Ver mais
A empresa respondeu
Having experienced these pillows on a saga cruise, we knew the quality and comfort they provided and were not disappointed! Very quick delivery and good price. Fabric is great quality feels fresh and... Ver mais
I’ve struggled to find decent duvets and pillows in the past, and really wanted to replace our current ones as even they weren’t that old they we falling apart and pillows had become thin. Looked up... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
With hundreds of years of experience in textiles, we are experts in the textile industry. We’ve built up our business around our heritage, innovation and specialism and that’s why we offer the most comprehensive range of bedding, filled goods, towels and table linen for the hospitality industry and the general public.
Informações de contacto
Darwen House, Walker Park, BB1 2QE, Blackburn, Reino Unido
- +44 1254 589 550
- digital@visionlinens.com
- visionlinens.com
4,2
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolute luxury!!!! Very fast delivery, the bedding we…
Very fast delivery and the bedding we purchased is of excellent quality, very soft and silky, would definitely buy from here again. I absolutely love love love the feel of the fabric 👌🏼👌🏼
13 de maio de 2025
Great dishcloths arrived quickly good…
Great dishcloths arrived quickly good quality
11 de maio de 2025
Excellent quality towels
Excellent quality towels. Will definitely order from you again
10 de abril de 2025
NEVER HAVE ANY CONCERNS WITH VISION…
NEVER HAVE ANY CONCERNS WITH VISION ALWAYS WILLING TO HELP THANKS TO THE STAFF
FOR SENDING OUR FABRIC LAST WEEK .
11 de abril de 2025
Tabkecloths
Excellent quality product. Arrived on time. Washes well without losing shape or colour. Would recommend.
14 de abril de 2025
Best pillows ever
Easy ordering, prompt delivery, best pillow’s ever!
Oh and excellent price.
13 de abril de 2025
Great company
Great company, Great prices, Great products. You have split your site to commercial and non commercial . Not great. Best products on commercial site. Why? Been a customer for a long time and have ordered legitimately from both sites and recommended your business to both client groups. A bit disappointed with recent change. Great Northern Business.
10 de abril de 2025
Excellent product
Excellent product, great price and quick delivery.
definitely will be using again
10 de fevereiro de 2025
Fantastic
First time buying from this company and found the service to be excellent. Great price, products, communication and delivery. Highly recommended!
9 de fevereiro de 2025
Glad I found this website
I’ve been ordering pillows here for a fair few years after staying at one of the Hilton hotels. Then recently ordered a cotton tablecloth and I couldn’t be happier with the quality. Miles better than purchasing on the high street. Would recommend to anyone buying staples for a new home.
9 de fevereiro de 2025
Vision Linens for a good night's sleep
I recently purchased 2 pillows from Vision Linens and want to say that the quality of the product is excellent and the company itself was very helpful. I bought a duvet, a mattress topper and pillows on a previous occasion and everything was excellent quality & really really comfortable for a good night's sleep. I highly recommend them.
10 de fevereiro de 2025
Products great - service satisfactory!
Products great, invoicing etc. good, delayed delivery - stated 2-4 working days, actually 16 days! delivery short on 1 item paid for but not on delivery note - to be delivered after emailing notice of shortage. communicate by email only, the phone number on the website was not working when I tried it, but email response from sales office was swift. Could be better service, but apparently there were snags with their IT system -
thank-you for the response to my review! yes indeed the phone number does work - it didn't when I initially tried it for some reason best known to itself! That said, service is no longer wobbly! - hence the edited review.
24 de fevereiro de 2025
Resposta da Vision Linens
Hi Mervyn,
Apologies about the issues with your order. Our usual delivery time is 2-4 working days. We had an issue with your order where it was stuck in the system so didn't reach our warehouse. We're really sorry about that and it should have been noticed sooner.
Which phone number did you ring? Our phone number is 01254 589550 and it definitely works. It's available from 8:45am - 5pm, Monday - Friday.
Best regards,
Vision Linens
Excellent service. Would use again.
Beautiful quality and very efficient service.
8 de fevereiro de 2025
Paid next day delivery it was not sent…
Paid next day delivery it was not sent out next day and still not had any confirmation that the order will be arriving why offer next day when you don't send parcels out next day
14 de fevereiro de 2025
Opinião espontânea
Resposta da Vision Linens
Hi Sam. Apologies about the issues with next day delivery. However, we are unable to find any order in relation to this as we only have your first name from this review. If you haven't done already, please can you email us at customer.services@visionlinens.com and they'll sort out a refund for your next day charge. Thanks, Vision Linens.
Excellent linens
Excellent linens - just reordered another duvet cover pillowcases and sheets - they are so good - wash well too
13 de janeiro de 2025
Great quality
High quality linen ordered lovely pillow cases arrived within a few days
Would recommend this company.
12 de janeiro de 2025
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