I contacted customer services as I needed my order ASAP and they informed the warehouse who pushed the order through. Great customer service.
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Leia as opiniões dos outros
This company CANNOT BE TRUSTED! They PROMISED me delivery on a specific date, but hadn't even sent my order by that date! I even spoke to them by phone before ordering, and they GUARANTEED they'... Ver mais
A empresa respondeu
Having experienced these pillows on a saga cruise, we knew the quality and comfort they provided and were not disappointed! Very quick delivery and good price. Fabric is great quality feels fresh and... Ver mais
I’ve struggled to find decent duvets and pillows in the past, and really wanted to replace our current ones as even they weren’t that old they we falling apart and pillows had become thin. Looked up... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
With hundreds of years of experience in textiles, we are experts in the textile industry. We’ve built up our business around our heritage, innovation and specialism and that’s why we offer the most comprehensive range of bedding, filled goods, towels and table linen for the hospitality industry and the general public.
Informações de contacto
Darwen House, Walker Park, BB1 2QE, Blackburn, Reino Unido
- +44 1254 589 550
- digital@visionlinens.com
- visionlinens.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Online shop easy to navigate
Online shop easy to navigate. order processed very quickly. Would recommend
Excellent quality considering the…
Excellent quality considering the price. Much thicker and better than anticipated and also washed and dried well too. Also very fast and efficient delivery.
Excellent quality at great prices 👍
Great feel to touch
Simple to order, arrived on schedule.
Great pillows! Soft to touch comfortable to use well worth it
Great pillows
Very happy with these pillows first tried these pillows on holiday were we was staying very comfortable pillows so had to buy them we i got home wil definitely be purchasing again
Urgent Next Day Order Did Not Arrive
I placed an order with Vision Linens for Next Day Delivery on the morning of 13/08 for bed linens and towels, which we urgently needed for our Furnished Holiday Letting Business. Unfortunately, the items did not arrive as promised. After making several calls to find out what had happened, I was not informed that the items hadn't shipped that day. It wasn't until a supervisor finally called me back that I was told the truth—that the order hadn't even left until the following day.
Due to the delay, we had to scramble and purchase linens elsewhere, leading to unnecessary duplicates, a very stressful day. Although I was offered a refund for the extra shipping costs, I have yet to receive it, nor have I received any apology for the inconvenience caused.
To add to the frustration, I received several emails asking for feedback on my order, offering reward points for submitting a review. However, when I attempted to leave a review, it wouldn't go through! Overall, a very disappointing experience

Resposta da Vision Linens
A little bit of Luxury
These pillows were used at a hotel we stayed in and I was compelled to find out where they were from. Happily the QR code was on the label so ordered as soon as we were home.
Prices are reasonable for the quality and comfort. We've all got a medium and firm each now and will be expanding our purchase to duvets at some point in the near future.
We are in the process of refurbishing a holiday rental property and will not hesitate to add these products to our inventory.
Fabulous
Perfect pillows
Ordered two firm pillows following trying them in recent hotel stay. Pillows give firm support but also soft on skin . Again great service and delivery from this company strongly recommend
Very high quality products
Very high quality products, excellent value, excellent service.
Very good price with discount code and…
Very good price with discount code and arrived quickly.
So soft pillows
Bought these pillows after sleeping on them whilst on holiday. Nice, soft and comfy and bounce back feet use. No disappointed in any way.
Great prices and decent quality
Great prices and decent quality. Arrived on time too.
Very Happy with Products
Bed topper has made the mattress more comfortable and feel more luxurious and the pillowcase protectors with zips are basic, but they work, so all good.
Took a long time to show up and the…
Took a long time to show up and the pillows are not comfortable sadly.

Resposta da Vision Linens
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