Absolutely incredible! Such a beautiful and awe inspiring place with the most magnificent views from almost every angle whether looking up at the Abbey from afar or down the coast from up high on the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Spectacular and astonishing place. The only. Drawback is the crowds. We’d opted to stay on the Mont and the evening and early morning were delightful. So many stars too. But by day it’s just too c... Ver mais
A empresa respondeu
Quelle visite déplorable. L'accès est mal géré il faut marcher 50 min car l'offre des navettes est insuffisante. L'offre de restauration s'arrête à 18h tandis qu'on vient voir le mont en soirée don... Ver mais
A empresa respondeu
Very interesting! Would certainly recommend the tablet/audio guide! Very busy free shuttle and had to walk back but a great experience if you dont mind crowds!
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Visit Mont Saint-Michel propose des expériences touristiques autour du Mont-Saint-Michel, l’un des sites patrimoniaux les plus emblématiques de France. Visit Mont Saint-Michel propose des billets d’entrée pour l’Abbaye du Mont-Saint-Michel, des accessoires de visite, un guide audio sur smartphone d’introduction à l’histoire du Mont, des activités et jeux de piste dans le village médiéval, ainsi que des excursions depuis Paris. Visit Mont Saint-Michel propose également des visites guidées publiques du village et des visites privées exclusives du village et de l’abbaye, animées par des guides locaux expérimentés. Visit Mont Saint-Michel est conforme aux prix publics officiels suggérés par le Centre des Monuments Nationaux, exploitant de l’Abbaye du Mont-Saint-Michel. Les billets sont délivrés instantanément en ligne et peuvent être récupérés facilement via Tickets Connect, une plateforme de gestion et de retrait des billets, conçue pour offrir une expérience simple, fluide et fiable. Les expériences sont proposées en plusieurs langues afin d’accueillir des visiteurs du monde entier. Des dizaines de milliers de voyageurs ont déjà fait confiance à Visit Mont Saint-Michel pour préparer leur visite. Visit Mont Saint-Michel œuvre pour permettre à chacun de vivre un moment mémorable en découvrant le Mont-Saint-Michel.
Informações de contacto
60, rue François Ier, 75008, Paris, França
- contact@visit-mont-saint-michel.com
- visit-mont-saint-michel.com
3,5
Aceitável
53 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Accueil bof
Pas de wifi devant l'abbaye pour montrer les billets. Remarque désobligeante de l'accueil qui a dit à ses collègues que nous étions un "cas typique". Billet avec audio-guide qui nous a été refusé par une autre personne à l'accueil pas sympathique qui nous a dit qu'on avait acheté les billets sur un faux site. Bref, pas terrible comme accueil, pas à la hauteur d'un site magnifique comme celui du Mont-Saint-Michel.
1 de julho de 2026
Opinião espontânea
Resposta da Visit Mont Saint Michel
Nous sommes sincèrement désolés pour cet accueil. Nous ne sommes toutefois pas responsables du personnel de l’abbaye : notre service concerne uniquement l’achat et le retrait des billets, ainsi que notre guide audio sur smartphone présentant l’histoire du Mont-Saint-Michel.
De nombreuses arnaques existent malheureusement, ce qui peut parfois créer de la confusion auprès de certains employés. Nos billets sont pourtant parfaitement valides, vendus au prix public, et notre service est entièrement légitime. Nous espérons que l’achat, le retrait de vos billets et notre guide audio vous ont malgré tout donné satisfaction.
Transport was excellent
Transport was excellent. So much to see at the abbey and surrounding monument, loved it!
2 de julho de 2026
Opinião espontânea
Resposta da Visit Mont Saint Michel
Thank you for your review! We’re delighted that your booking and ticket experience went smoothly. We hope you had a wonderful visit to Mont-Saint-Michel!
Had an amazing visit to Mont Saint…
Had an amazing visit to Mont Saint Michel. The views were spectacular, the people friendly and our overnight stay at Hotel Carte blanc was magical
1 de julho de 2026
Opinião espontânea
Resposta da Visit Mont Saint Michel
Thank you very much for choosing to book through us! We hope the purchasing, booking and ticket collection process was smooth and easy. We’re delighted that you had such a magical visit to Mont-Saint-Michel!
worth going to see once but busy and touristy
Definitely worth going to see once but expect it to be busy and touristy! Parking and shuttle buses are really well organised. The village though is like a theme park! Nearly left at that point but it is worth going up to the Abbey even if the pre purchased tickets wouldn’t download properly. One lady member of staff totally unsympathetic and unhelpful but fortunately replaced on shift by a delightful young man who got us in!! (Thank you!)
30 de junho de 2026
Opinião espontânea
Resposta da Visit Mont Saint Michel
Thank you for your feedback. We’re glad you found the Abbey worth visiting. We hope you enjoyed the experience overall.
Hervorragend
Hervorragend. Wir waren jedoch bereits um 9 Uhr vor Ort.
Danach hatte es sehr viel Leute.
Schade das einzelne, gemütliche Lokale erst kurz vor Mittag öffnen.
29 de junho de 2026
Opinião espontânea
Resposta da Visit Mont Saint Michel
Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Ihnen Ihr Besuch gefallen hat. Ein Besuch am frühen Morgen ist tatsächlich ideal, um den Mont-Saint-Michel in einer ruhigeren Atmosphäre zu entdecken. Wir hoffen, Sie bald wieder begrüßen zu dürfen!
The tour and visit itself was amazing
The tour and visit itself was amazing, one of the best tours we have taken. The parking experience was terrible. The gate wasn’t working and accepting of our credit cards. I had to call for help multiple times who then sent a guy out to look at it. He then made traffic back up so that I could back away from gate and walk back to office to pay in person then go back to the lot. The whole ordeal took close to 30 mins for a machine issue. The people were rude as well.
6 de junho de 2026
Opinião espontânea
Resposta da Visit Mont Saint Michel
Thank you very much for your feedback. We are delighted to hear that the tour and visit were among the best you have experienced.
We are sorry about the difficulties you encountered with the parking. However, the car park is managed by a separate operator and is not connected to Visit Mont Saint-Michel. Our services cover the purchase and delivery of tickets, audio guides, guided tours, treasure hunts, excursions etc... as well as access to these products through our ticketing platform, tickets-connect.com.
We completely understand your frustration, but this parking issue does not reflect the work of our team. We would therefore be grateful if you could adjust your rating to reflect your experience with our services and leave separate feedback for the parking operator regarding this particular issue.
Thank you for your understanding.
We loved our visit to Mont St Michel!
We loved our visit to Mont St. Michel! The abbey tickets are a must, and the entire experience is very well organized and run.
10 de junho de 2026
Opinião espontânea
Resposta da Visit Mont Saint Michel
Thank you very much for your review! We’re delighted that you enjoyed your visit to Mont-Saint-Michel. We place particular emphasis on making the entire ticketing experience as smooth as possible, from purchasing your tickets on visit-mont-saint-michel.com to easily retrieving them on tickets-connect.com. We’re therefore especially pleased that you found the whole experience so well organized and smoothly run.
Amazing
Amazing! Highly recommend taking the time to visit Mont Saint Michel while in Normandy. I also highly recommend paying for the Audio tour. It is very well done and made the tour so much more interesting, and we found out things we would not have known otherwise. We only had four hours there as we arrived late in the day. I wish we had more time as we would have liked to wander through the town some and seen the dungeon room, etc. Plan for 5 hours min. However, we avoided any crowds by going later in the day. So, guess it was a tradeoff.
7 de junho de 2026
Opinião espontânea
Resposta da Visit Mont Saint Michel
Thank you so much for your wonderful review! We’re delighted that the audio guide made your visit more engaging and helped you discover details you might otherwise have missed. Visiting later in the day is indeed a great way to enjoy Mont Saint-Michel with fewer crowds. We hope you’ll return one day with more time to explore the village!
Well worth a visit
Well worth a visit, get there early otherwise the queue is long
Lots of steps, great view and beautiful building
22 de junho de 2026
Opinião espontânea
Resposta da Visit Mont Saint Michel
Thank you for your review! We’re delighted that you enjoyed the beautiful views and the Abbey. At our level, we do our best to help visitors avoid the busiest periods, notably through our visitor-flow calendar, and to provide the smoothest possible experience.
Resposta da Visit Mont Saint Michel
Thank you very much for your review. We are delighted to hear that you appreciated the organization of your visit.
Our goal is to provide a smooth, modern and digital visitor experience: easy booking, online ticket & accessories retrieval, and responsive customer support in multiple languages. We want every visitor to enjoy the Mont-Saint-Michel with complete peace of mind, without having to worry about the logistics.
We are especially pleased that you noticed our efforts regarding organization, as this is something we work hard on every day. Unfortunately, as you mentioned, the level of crowding at Mont-Saint-Michel is something we cannot control, especially during the busiest periods of the year.
Thank you again for your trust and for taking the time to share your experience. We hope to welcome you back again in the future!
MAJOR ticket download problems.
It was easy to buy a ticket in advance but ALMOST IMPOSSIBLE to actually get the ticket up onto my phone to be read by the very patient ticket taker. The man in the ticket booth did help us to find the tickets on my phone, but then finding them AGAIN was VERY VERY difficult. There are FAR too many advertisements to divert the user into pointless delay. This must be a SIGNIFICANT source of delay for visitors. We never did get the tablet and tour materials, there was so much agony getting the tickets. A highly unfriendly experience, very stressful.
19 de junho de 2026
Opinião espontânea
Resposta da Visit Mont Saint Michel
Thank you very much for taking the time to share your experience and for awarding us 4 out of 5 stars. We truly appreciate your feedback.
We are sorry to hear that retrieving your tickets on your phone was stressful and caused frustration. That is certainly not the experience we aim to provide.
At the same time, we are quite surprised by your comment regarding advertisements. There are absolutely no advertisements on either our website or our ticket retrieval platform, tickets-connect.com. After booking, customers receive an email containing their order number (in the format #XXXXX) along with a link to tickets-connect.com. They simply enter their order number and the email address used for the purchase to instantly access their tickets.
We are therefore very curious to understand what happened in your case. Please do not hesitate to contact us directly so that we can investigate further and improve the experience if necessary.
Your 4-star rating suggests that, despite these difficulties, your overall experience was still enjoyable, and we are delighted to hear that.
Thank you again for your feedback. It helps us continue improving our services for future visitors.
Belle visite
Mise à jour de mon précédent avis.
Nous avons pu échanger via le formulaire de contact (24 heures un peu stressantes, débuts laborieux au niveau des échanges) et finalement bien reçu nos billets pour la visite guidée du village.
Guide passionnée et fantastique !
26 de janeiro de 2026
Opinião espontânea
Resposta da Visit Mont Saint Michel
Nous vous remercions d’avoir pris le temps de mettre à jour votre avis et sommes ravis que vous ayez finalement apprécié votre expérience.
Notre service client est géré par des humains et nous faisons toujours notre maximum pour apporter des réponses précises dans les meilleurs délais. Par ailleurs, tous nos billets sont attribués automatiquement et peuvent être récupérés à tout moment, 24h/24 et 7j/7, sur tickets-connect.com à l’aide de votre numéro de commande et de votre adresse e-mail.
Nous sommes surtout très heureux de lire que vous avez apprécié la visite guidée du village et ne manquerons pas de transmettre vos compliments à nos guides, qui seront ravis d’apprendre qu’ils ont été qualifiés de passionnés et fantastiques.
Au plaisir de vous accueillir à nouveau !
Arnaque
Arnaque : revente de billets le double du prix initial (25 euros au lieu de 13 euros) sans aucun avantage par rapport à la billetterie du Mont Saint Michel. Facture salée pour un moment d’inattention sur internet (leur site arrive avant le site officiel sur Google). Je me réserve le droit de porter plainte si les billets sont faux (visite prévue demain).
29 de dezembro de 2025
Opinião espontânea
Resposta da Visit Mont Saint Michel
Nous sommes désolés que vous ayez eu ce ressenti. Nous tenons toutefois à vous rassurer : les billets que nous proposons sont authentiques et permettent bien l’accès à l’abbaye du Mont-Saint-Michel.
Nos offres incluent également des services complémentaires, notamment des billets valables toute la saison offrant davantage de flexibilité, et en option, un guide audio d’introduction à l’histoire du Mont-Saint-Michel sur smartphone ainsi qu’un jeu d’exploration du village.
Nous espérons sincèrement que votre visite se sera bien déroulée et restons à votre disposition pour toute question.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.