Vital UK Opiniões 

106
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have tried EVERY greens powder out there & this one is not only far superior in terms of the product but also for the price! The extensive list of ingredients including probiotics is amazing, it’s s... Ver mais

Classificada 5 em 5 estrelas

I've been using Vital All-In-One greens powder for almost 2 years now. It has a nice enough taste, and gives me a lot of my daily greens which I sometimes can't ingest through eating due to IBS fl... Ver mais

Classificada 5 em 5 estrelas

Product delivered within time I anticipated, but had one disappointment; the tub had been severely crushed in transit and was therefore dented completely down one side. I put this down to the poor pa... Ver mais

Classificada 1 em 5 estrelas

Unlawfully claim on website they only give store credit or exchange, not in UK. We have regulations to protect us from dubious claims like this. Not issued refund for refused delivery have to raise... Ver mais

Informações sobre a empresa

  1. Loja de vitaminas e suplementos

Escrito pela empresa

At Vital EveryDay UK we're on a mission to make the world a healthier, more sustainable place. That's why we've formulated a range of superior quality supplements, designed to help you function at your best, that doesn't cost the Earth. Developed by Naturopaths in Sydney, Australia, our range of daily health supplements and plant-based protein powders will provide you with all you need - all in one. Fell the Vital difference today. Our website is: https://vitaleveryday.co.uk/


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

106 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(106)

15 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Vital All-In-One greens powder is great!!

I've been using Vital All-In-One greens powder for almost 2 years now. It has a nice enough taste, and gives me a lot of my daily greens which I sometimes can't ingest through eating due to IBS flare ups.

I've tried the AG brand as well, which I did enjoy just as much, but Vital is 1/4 of the price for a very similar product.

Ordering was easy using the subscribe and save method and I received my parcel within a week in a custom sized box, so there was no excess waste.

1 de novembro de 2023
Classificada 5 em 5 estrelas

Love vital

Love vital. After searching a long time for the right green mix for me I found it in Vital. It’s helped with my energy, sleeping and my main problem was bloating. I now hardly bloat at all. The taste surprisingly is really nice and I have tasted some awful green mixtures. I would recommend this to my family and friends without hesitation

19 de setembro de 2023
Classificada 5 em 5 estrelas

Product delivered within time I…

Product delivered within time I anticipated, but had one disappointment; the tub had been severely crushed in transit and was therefore dented completely down one side. I put this down to the poor packaging. I was able to squeeze it back into its proper shape.
I hope my next order arrives in a better condition.

15 de julho de 2023
Classificada 1 em 5 estrelas

Really bad customer service

Really bad customer service. I emailed Vital UK twice and also left a message through their chatbot to try to cancel my order a week ago. I still have not received a reply.
The product itself is alright but nothing out of the ordinary.
I only wish they were more serious when is about replying to customer enquiries.

I enquired through your contact us form on your website and also used the useless online chat. Order number #2121

12 de julho de 2023
logótipo da Vital UK

Resposta da Vital UK

Hi Niccolo, thanks for your feedback. Did you email us at customerservice@martinandpleasance.co.uk? We check and reply to all emails with 72 hours.
I could not find your email in the past week.

--- Updated 25th July ---
Hello Niccolo,

Thanks for your feedback on Trustpilot.

We can confirm that there is no email sent to our support box. Hope this email finds you well.

I can see your subscription was cancelled.

If you would like to get a refund of this order 2121. Kindly send back the unopened item to us.

Martin & Pleasance UK (ID - VE2121)
Bunker 166, Argoed, Kinnerley, Oswestry
SY10 8DH UK

Our sincere apologies for the inconvenience caused.

Warm regards,
Martin & Pleasance UK Ltd

Classificada 1 em 5 estrelas

it’s been a week and still didn’t…

it’s been a week and still didn’t receive the product so I wouldn’t even know if it’s good or not! paid for 24 hour delivery and after a week they refunded me what I paid for shipment as no signs of the product. not a great start for a new customer. if I’ll ever receive the product, I may change the review.

23 de junho de 2023
Classificada 5 em 5 estrelas

The best out there!

I have tried EVERY greens powder out there & this one is not only far superior in terms of the product but also for the price! The extensive list of ingredients including probiotics is amazing, it’s sweet with out use of sugar or sweetener unlike other brands. The consistency is smoother & less grainy than other brands. I honestly don’t know why this isn’t a household name?!??

2 de maio de 2023
Classificada 1 em 5 estrelas
logótipo da Vital UK

Resposta da Vital UK

Hello Beth, your parcel should arrive today
https://www.royalmail.com/track-your-item#/tracking-results/FF152427809GB
Hope you will love the products as much as we do.

Classificada 5 em 5 estrelas

I have this product on a subscription

I have this product on a subscription, realised that I was going to run out before the next delivery, went into my account, hit a button to bring the next delivery forward to immediate dispatch, arrived 2 days later.
Very impressed with the automated process.

19 de novembro de 2022
Classificada 5 em 5 estrelas

Good first order experience

Excellent product I've used for several years. This was my first experience ordering direct from vitaleveryday.co.uk and I received my product quicker than Royal Mail 48 hour that was stated. I was concerned when I first saw Royal Mail 48 as it states 24 when ordering but changes to 48 hour on confirmation. I'm not a big fan of Royal Mail, especially 48 hour; our local sorting office is always holding onto parcels. The Royal Mail confirmation I received told me 48 hour could be 2-4 days (I've waited longer than that with other parcels!) but it arrived 2 days after ordering. Package was adequately protected without over doing packaging. No issues with product.

I was going to start a subscription with them, now it's not available on Amazon Prime, but changed my mind when I saw they use Royal Mail. I'd consider offering customers other couriers, many people are willing to pay extra for Yodel or DPD - both of which are very reliable in my area.

23 de setembro de 2022
logótipo da Vital UK

Resposta da Vital UK

Hi Anne,
Thank you so much for your kind words and feedback.
We will work with our logistic team to offer more shipping options in the future.
Kindly consider resuming your subscription to lock in the current promotion we are offering on vitaleveryday.co.uk.

Wish you a beautiful morning.
Best regards,
Martin & Pleasance Team.

Classificada 1 em 5 estrelas

I ordered 90 harmony day and night pills got 45

I ordered 90 harmony pills, and paid for express delivery and only received 45. I tried to call and e mail but got no response from anyone in the UK.

Can someone please respond to my request to get the the other 45 pills I am owed?

I have already e mailed twice with my order number to get this rectified but one answered me, I will try this one more time today based on your reply - hopefully the mail will now be picked up.

10 de setembro de 2022
logótipo da Vital UK

Resposta da Vital UK

Hello, thanks for your feedback. Our sincere apologies for the inconvenience and would love to send you a correct product. Kindly send your order ID to customerservice@martinandpleasance.co.uk to proceed to the next step.

Classificada 1 em 5 estrelas

I’ve been trying to cancel my…

I’ve been trying to cancel my subscription for 4 months and can’t seem to contact anyone

20 de julho de 2022
logótipo da Vital UK

Resposta da Vital UK

Hello Alex, thanks for your feedback. May I know which site did you contact and purchase your product?
Can you please email customerservice@martinandpleasance.co.uk your past request so our team can assist you within 24 hours?

Yours in good health.
Best regards,
Martin & Pleasance UK

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