I purchased NeuroTone Ear Drops through Vital Aussies for my tinnitus but what was delivered was South Moon Ear Care Drops. I used them anyway for 4 weeks with no improvement in my condition so I cont... Ver mais
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Leia as opiniões dos outros
It is the 1st of Feb 2022, I still haven’t received shipping details for my order made on 4th January 2022, after emailing their sales and admin team several times (they only provided one intial respo... Ver mais
A empresa respondeu
Vital+ emailed to let me know that they didn't have a product I had just purchased, and gave me the chance to choose a product that I wanted to replace it with. Thankfully there was a spray version of... Ver mais
I would leave 0 stars if I could. I purchased in stock N95 masks on 13th of January, as per website orders being dispatched between 3 - 10 business days. On 31st of January 12 business days si... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Your health. Our Expertise Pharmacy | Wellness | Health | Beauty & More Australia Wide Delivery | Same Day Sydney Metro
Informações de contacto
91-93 Darlinghurst Rd, 2011, Sydney, Austrália
- 0293581822
- sales@vitalpharmacysupplies.com.au
- vitalpharmacysupplies.com.au
1,6
Muito mau
63 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast efficient and always willing to…
Fast efficient and always willing to offer assistance where ever needed :)
1 de fevereiro de 2022
Slow, no communication.
Lack of communication. Lack of transparency when ordering. Still waiting even though when I ordered it wasn’t on back order. 22 days later. Nothing
1 de fevereiro de 2022
Resposta da VITAL+
Hi Sarh, thank you for your feedback.
We apologise your experience with VITAL+. We can see that your order was refunded as per your request.
If you need further assistance you can contact us at sales@vitalpharmacysupplies.com.au
Again, we apologise for the inconvenience caused.
VITAL+ Team
Honest review
It is the 1st of Feb 2022, I still haven’t received shipping details for my order made on 4th January 2022, after emailing their sales and admin team several times (they only provided one intial response to my first email- where they apologised for the delay). I have since been ignored, and have no idea if my order is going to actually ship or not. Save yourself the drama and purchase elsewhere.
1 de fevereiro de 2022
Resposta da VITAL+
Hi Lisa,
Thank you for your feedback.
We would like to apologise for the delay with your order. I can see that half of your order was delivered and the remaining items should arrive today.
We apologise for the delay and inconvenience caused.
Kind regards,
VITAL+ Team
Estimated restock times were off by…
Estimated restock times were off by weeks, would not recommend pre ordering from here.
1 de fevereiro de 2022
Resposta da VITAL+
Hi Emily, thank you for your feedback.
We apologise your experience with VITAL+. We can see that your order was refunded as per your request.
If you need further assistance you can contact us at sales@vitalpharmacysupplies.com.au
Again, we apologise for the inconvenience caused.
VITAL+ Team
Still only have 5 of my 10 RATs as of…
Still only have 5 of my 10 RATs as of today
1 de fevereiro de 2022
Resposta da VITAL+
Hi Fadil, thank you for your feedback.
We apologise your experience with VITAL+. We can see that the remaining items were delivered.
If you need further assistance you can contact us at sales@vitalpharmacysupplies.com.au
Again, we apologise for the inconvenience caused.
VITAL+ Team
I still haven't received my purchase.
1 de fevereiro de 2022
Resposta da VITAL+
Hi Frances,
Thank you for your feedback.
We would like to apologise for the delay with your order. I can see that half of your order was delivered and the remaining items should arrive today.
We apologise for the delay and inconvenience caused.
Kind regards,
VITAL+ Team
I'm getting concerned about my nearly…
I'm getting concerned about my nearly $400 order. I ordered on the 10th January and it still hasn't been packed. That's 14 business days!!! I get it's busy and staff shortages but are you really that behind? I hope I haven't been ripped off.
30 de janeiro de 2022
Opinião espontânea
Resposta da VITAL+
Hi Natasha, thank you for your feedback.
We apologise your experience with VITAL+. Unfortunately, your order had a pre-order item on it, so orders are not dispatched unless the customer requests it to be sent partially.
If you need further assistance you can contact us at sales@vitalpharmacysupplies.com.au
Again, we apologise for the inconvenience caused.
VITAL+ Team
Resposta da VITAL+
Thanks so much for your feedback Yolanda! Looking forward to seeing you shop at VITAL+ again.
Resposta da VITAL+
Thanks so much for your support Tanya! Looking forward to seeing you shop at VITAL+ again
Responsive and appreciated their help…
Responsive and appreciated their help to ship available products first and send the back order item when it's available. Thank You.
2 de novembro de 2021
Resposta da VITAL+
Thanks so much for your support Linda! Looking forward to seeing you shop at VITAL+ again
Excellent Service
Excellent, quick service despite us living in NSW. Items turn up quickly and if there is an issue we are always informed.
2 de novembro de 2021
Resposta da VITAL+
Thanks so much for your support Mark! Looking forward to seeing you shop at VITAL+ again.
Very prompt delivery
Very prompt delivery, good communication. Recommended Vital to a few friends already
1 de novembro de 2021
Resposta da VITAL+
Thanks so much for your support JW! Looking forward to seeing you shop at VITAL+ again.
Product good but delivery was very…
Product good but delivery was very poor. Took way to long to be delivered.
1 de novembro de 2021
Resposta da VITAL+
Hi Mark,
We are sorry to hear about your experience with VITAL+. We do apologise for the delay in your order.
Your order was dispatched within our dispatched time which can be access on our shipping policy. The delay in your delivery was majorly caused by Australia Post. We understand your frustration, however, all delivery companies are struggling to keep up with demand at the moment.
Please do not hesitate to contact us if you need information on your tracking number.
VITAL+ Team
No stars yet
No stars yet - I've received horrifying amounts of spam, but no delivery! Maybe you've concentrated your people in the wrong part of the company?
1 de outubro de 2021
Resposta da VITAL+
Hi Patricia,
We are sorry to hear about your experience with VITAL+. We do apologise for the delay in your order.
Your order was dispatched within 48 hours. The delay in your delivery was caused by Australia Post. We understand your frustration, however, all delivery companies are struggling to keep up with demand at the moment. Deliveries to Victoria are taking up to 3 weeks.
Please do not hesitate to contact us if you need information on your tracking number.
VITAL+ Team
great and fast customer service
great and fast customer service. fast delivery, i also got something like a gift, i'm happy!!
1 de outubro de 2021
Resposta da VITAL+
Thanks so much for your support Tania! Looking forward to seeing you shop at VITAL+ again.
Amazing
Amazing! Prices are great, delivery was quick and the laroche posay items I purchased are incredible!! Definitely becoming a customer for life!
13 de setembro de 2021
Resposta da VITAL+
Thanks so much for your support Gemma! Looking forward to seeing you shop at VITAL+ again.
Resposta da VITAL+
Hi Jocelyn,
We are sorry to hear about your experience with VITAL+. We do apologise for the delay in your order.
Your order was dispatched within 48 hours. The delay in your delivery was caused by Australia Post. We understand your frustration, however, all delivery companies are struggling to keep up with demand at the moment.
Please do not hesitate to contact us if you have any questions.
VITAL+ Team
Excellent customer service and great range of products
Fast easy online transaction and excellent communication and customer service.
Excellent range of products and prices.
Thank you
1 de setembro de 2021
Resposta da VITAL+
Thanks so much for your support Frances! Looking forward to seeing you shop at VITAL+ again.
Great service and delivery
1 de setembro de 2021
Resposta da VITAL+
Thanks so much for your support Lisa! Looking forward to seeing you shop at VITAL+ again.
I was very happy with my order keep me…
I was very happy with my order keep me updated. With my order
1 de agosto de 2021
Resposta da VITAL+
Thanks so much for your support Dinkleboo! Looking forward to seeing you shop at VITAL+ again.
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