I have placed two orders in the past month with this company. I had an issue completing the first one. I contacted customer service by email and they replied within a business day. By then I had succe... Ver mais
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Leia as opiniões dos outros
Vivimu has been very reliable when other sites haven’t. For those who have been buying these products over the past few years, you’ve probably seen lots of different vendors come and go. Vivimu is the... Ver mais
Been waiting for an order update for two weeks as they ignore all communication and continue to push sales. Don't know if they're exit scamming, or if they're backed up from trying to sell everythin... Ver mais
Scam company since the new owners. Spent $100 and never received a shipping label / tracking number and customer service has been no help . They won’t refund me and are not responding now. The age ver... Ver mais
Informações sobre a empresa
Escrito pela empresa
Vivimu’s concept is simple: Provide high quality, efficacious cannabinoid products at reasonable prices, and ship them fast!
Informações de contacto
14828 6th Avenue, 80401, Golden, Estados Unidos da América
- 3035506759
- contact@vivimu.com
- vivimu.com
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My tracking said delivered but it wasn't
My tracking said delivered and by package was not in my frackle fricken mailbox so I did the only thing I could think of and messaged these guys and hope they don't think I'm lying. He told me when that happens it usually means the package is gonna show the next day, and it did.
Here's the cool part, they were prepared to send me a whole new package free if it didn't come which is just next level cool.
5 Star service and products 😊
Once again I find myself posting a 5…
Once again I find myself posting a 5 star review. Great product at a Great price. Add fast shipping. Its a no brainer. Please all who read this review. Contact your house members and or senators to contact to keep the farm bill in place so fine vendors like these stay online.
Vivimu is an amazing company
Vivimu is an amazing company. Very helpful, top notch customer service, and high quality products. I’m able to find what I need for different situations and get out quickly, and at a great price. High quality, good value. Thank you so much for all your help.
Generic Love
I've been buying from Vivimu since 2022 and have never been disappointed. There have been times that I have had to adjust my expectations for products to the reality of the pricepoint that I purchased them at, but once that was equalized, I couldn't be happier.
Vivimu is like generic cereal. Do their products have all the same ingredients as the competitors? Yes. Do their products function the same as the competitors? Yes. Are you paying a markup for Vivmu's product? No. It's not quite as good as name-brand cereal, but its amazing for the price! I don't expect 'Cap'n Crunch' when I order from them anymore, but I'm happy with the 'Berry Colossal Crunch' I get every time.
great service and great shipping
great service and great shipping. overall great experience! Bret reached out to me and was ver kind!
Got this unsolicited message from…
Got this unsolicited message from Vivimu earlier this week:
"Hey Ben,
Bret Worley here. I own Vivimu. It's been about 142 days since your Watermelon Delta 9 + CBD Gummies - 20 counts, and I'm writing to our old customers myself, one at a time.
Straight up: we haven't always gotten it right. Orders shipped slower than they should have, links broke, and for a while our own site blocked some states at checkout by mistake. That's on me, not you.
So we overhauled the whole company: a rebuilt site and checkout, a lab COA on every product, and orders packed and shipped from Colorado with tracking sent to your email. We also brought prices down for good. Concentrates, gummies and most extracts are 80% off through Sunday, and flower has its own lower everyday price.
Here's my honest question: are you still using Watermelon Delta 9 + CBD Gummies - 20 counts, or did you move on? If you're still in, reply "same" and I'll price that order for you myself and send one link. If something went wrong last time, tell me. I'd rather fix it than lose you.
Easier by text? Send me your cell and I'll text you from my line.
Bret"
and then my reply i get this automated message:
"Got your note — I read these myself, not a bot. You'll hear back from me or my team within the hour during the day; evenings and weekends, first thing in the morning.
If it's about an order in transit, Vivimu has the latest. If you need to add anything, just reply to this email."
So I start asking questions, all responses are from "Bri Buyaki (Vivimu Customer Support)"
But every message ends with "Bret"
I was told they were going to look into some products and get back, days go back and I get a follow up message on a new thread asking if I am going to order stuff, like they had completely forgotten they had action to follow up on product questions. I asked if they were a bot, and this was the reply:
"
Bri Buyaki (Vivimu Customer Support)
Oct 2, 2026, 11:14 AM MDT
Fair question, Ben. I use an AI assistant to help me keep up with messages, and it lost the thread from our other chat. That's on me.
*trimmed for brevity*
Bret"
So without asking, I am told this is from "Bret" and then after weird conversations, it's admitted that it's AI while posing as "Bri" who is posing as "Bret" ?? This is such an odd experience, I didn't have a problem with Vivimu, planned to order from them again but proactively lying to me about not being a bot when you're clearly a bot does not sit right with me. Just say you're a bot, stop trying to deceive your customers. Because if you're willing to lie about using bots to make a sale, what else are you lying about to get customer money?
Done with you all.
Excellent products and customer care
Excellent products, more-than-fair prices, lab testing, and outstanding customer support. Packages are delivered with professional packing and clear labeling. Bret personally ensured that my order was sent promptly - thank you, Bret! - and the products themselves are potent, effective, and enjoyable. Keep up the good work!
Reliable, excellent quality, communicative
Vivimu has been very reliable when other sites haven’t. For those who have been buying these products over the past few years, you’ve probably seen lots of different vendors come and go. Vivimu is the site I’ve had the best experience with. Any potential issues have gotten resolved quickly and completely. Never had any issues with communication, pricing is excellent.
They're providing excellent customer…
They're providing excellent customer support. Even when I had a typo lol. This hemp ban is the worst and they're doing what they can.
Vivimu has the GOOD STUFF
The current batch of Live Resin distillate is the best I've ever had, bar none. It smells sweet, has a light uplifting taste, and looks like the lemon in lemon meringue, but the effect is a no holds barred knock out punch that lasts as long as you'd want a good break to take. I knew Vivimu had the best concentrates on the market, but this batch is EXCEPTIONAL.
The customer service was extremely quick
The customer service was extremely quick to respond to my issue even after hours and it was resolved immediately. This is the type of customer service we need everywhere I will definitely be ordering again.A++ service 5*
I have placed two orders in the past…
I have placed two orders in the past month with this company. I had an issue completing the first one. I contacted customer service by email and they replied within a business day. By then I had successfully processed my order. My first order arrived in a timely manner and well packed. I have received confirmation and tracking information for my second order paced yesterday. In my experience this company offers good customer service. I would recommend them and I will be purchasing from them again..
Scam & bad customer service with worse thca
Scam company since the new owners. Spent $100 and never received a shipping label / tracking number and customer service has been no help . They won’t refund me and are not responding now. The age verification process is so wonky you’ll put in your ID and verify your age and then it goes right back to not being sent. I’m 28 and have a valid ID, this company is intentionally misleading with old testing labels and very inconsistent. Save your money and drive to the nearest dispensary before you think of ordering this “fake thca” .
I ordered 2 loss of flower and…
I ordered 2 ozs of flower and only recived 1. And havent herd anything from thare end yet.
10/10 if I could
10/10 if I could. I got my package within 3 days. Ignore the bad reviews, they are just impatient they send shipping updates the next day or the day after that. I've been ordering here for 5 months. Support answers, you just have to be patient.
They are ripp offs now
They may have been good before but they have literally dropped to the bottom. Shipped 1/2 an order....ghosted by three emails.....called and numbers were either not working or not taking voice mails. The company is certainly getting rid of whatever they have before the BAN goes into effect I would NEVER send money to then since what ever you get may be garbage/old stock. Made a charge back to get money returned and threw what I got from them in the garbage. F THEM and there thieving ways..... come back 01/2027 and tell me I was wrong. They are scum making fire sales of anything they can
Their distillate sucks and their shipping is worse
I ordered my distillate on the 4th, and my package arrived on the 26th. They have absolutely horrible shipping and their customer support took atleast 2 weeks to respond to inform me that they were delayed. The delivery itself is the biggest reason to never order from them, but asides from that, their distillate is over priced compared to other companies. And when I took a dab, it tasted like chemicals compared to the light hay taste of others. Sure you got what you ordered within maybe a month, but this is a competition between companies and vivimu just sucks.
After reading the current reviews
After reading the current reviews. I thought I'd share my experience. When I received my item it was beyond wonderful. However my issue is like the last 2 commenting. It took 2 weeks to be shipped an in that time space I got a lot of emails from Vivimu with discounts an this an that. I was thinking about giving them another try but after reading these recent reviews. I'm not purchasing from Vivimu again.
Ordered on the 28th of February
Ordered on the 28th of February, still absolutely no updates on my order and i’ve emailed them several times with no response back. do not order
Been waiting for an order update for…
Been waiting for an order update for two weeks as they ignore all communication and continue to push sales. Don't know if they're exit scamming, or if they're backed up from trying to sell everything, but it's not a good look
Update, received my package and I'm pretty sure weights are entirely off. Packaging was much worse quality as well. Definitely in the process of exiting the industry and maximizing cash after the lawsuit the owner is dealing with as well as per the looming hemp ban.
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