Unacceptable customer service. Everything is an AI chat bot, and messages - WhatsApp/Online Chat/Email - are not passed through to a human agent. So if your problem is even mildly complex, good lu... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
3.5 Rating but a 4 due to great service! The accommodation on sending new shoes due to sizing issue was a great experience and very friendly and helpful. I'm a bit disappointed the shoe itself, but it... Ver mais
A empresa respondeu
Aesthetically, these shoes are really beautifully designed. The left shoe is a bit tight on the inside below my left big toe where the knuckle part is but I'm assuming they'll stretch as they're leath... Ver mais
A empresa respondeu
They were very helpful over the phone guiding me in sizing before I made my first purchase (about a week or so before the purchase), received the shoes within the estimated timeframe after orderin... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Leaders in Barefoot Zero Drop and Minimalist Lifestyle and Performance Shoes
Informações de contacto
12 Cavendish Street , Claremont, 7708, Cape Town, África do Sul
- 0216740497
- stuart@vivobarefoot.co.za
- vivobarefoot.co.za
3,3
Aceitável
673 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best training shoe I have ever worn
Best training shoe I have ever worn, online experience awesome
25 de novembro de 2023
Resposta da Vivobarefoot
Hi Gym Boss
We really do appreciate you choosing us to free your feet 😁
It was a quick & easy online experience…
It was a quick & easy online experience & my shoes arrived within a few days. It fits perfectly & is very comfortable. Thank you
24 de novembro de 2023
Resposta da Vivobarefoot
Hi Irene
Thank you so much for taking time to post a review and for trusting us to free your feet 😁
Consistently impressive!
This is close to pair #15 bought at Vivo by my family. Always great quality shoes, excellent customer service and speedy delivery.
24 de novembro de 2023
Resposta da Vivobarefoot
Hi Marieke
hank you so much for taking time to post a review and for trusting us to free your feet 😁
Exceptional product and professional service.
Quality product and the customer care even more so. I had to swap a pair of shoes because of size and it was organised on the same day without hassle.
24 de novembro de 2023
Resposta da Vivobarefoot
HI Donne
Thank you so much for taking time to post a review and for trusting us to free your feet 😁
World Class
Great shoes. Great selection. World class delivery. Sadly, not often one can say that about SA companies.
Thank you.
24 de novembro de 2023
Resposta da Vivobarefoot
Thank you Mark & Sue for choosing us to free your feet 😁
Always a pleasure buying from…
Always a pleasure buying from VivoBarefoot. Shipping is super fast and any queries are dealt with speedily.
30 de outubro de 2023
Resposta da Vivobarefoot
Thank you PATRICK FOR CHOOSING US TO FREE YOUR FEET 😁
Great service and ofcourse the shoes aren't bad too!
Quick online processing and delivery of my order. Ordered a pair of Vivos online and after placing the order, realised I had made a mistake. Immediately called the store to rectify this, my order had already been received and my problem was solved quickly and efficiently. Got them the next day :)
2 de novembro de 2023
Resposta da Vivobarefoot
Hi Andrea
Thank you for taking time to post your review and for choosing us to free your feet 😁
Resposta da Vivobarefoot
Thanks Werner for choosing us to free your feet 👌😁
Resposta da Vivobarefoot
Hi Joy
Thanks for always supporting us.Wishing you many miles of smiles 😁
Resposta da Vivobarefoot
Thanks David for choosing us to free your feet😁
Accommodating and friendly
They were very accommodating and allowed me to exchange my shoes twice, because I was really unsure of the fit. They let me try on multiple pairs and ask loads of questions, which was very helpful.
25 de outubro de 2023
Resposta da Vivobarefoot
Hi Anna
Thank you for taking time to give us a review.Wishing you many miles of barefoot smiles.........😁
Best Barefoot Shoes
Quick and easy to order your Vivos online. Delivery times are fast. Best barefoot shoes ever!
4 de novembro de 2023
Resposta da Vivobarefoot
Hi Kripa
As a returning loyal customer your support is so welcome. Wishing you many miles of happy barefoot smiles 😁
The service is fast
The service is fast. The shoes are great. Very happy with my purchase!
31 de outubro de 2023
Resposta da Vivobarefoot
Hi Roux
Thank you for choosing us to free your feet.Wishing you many miles of barefoot smiles.
Best shoes I've ever worn
Best shoes I've ever worn. I now have one pair for day-to-day and running/parkour/performance, and one pair of hiking boots.
25 de outubro de 2023
Resposta da Vivobarefoot
Hi Duncan
Thanks for taking time to review our shoes and for trusting us to free your feet 😁
Quick delivery with timely…
Quick delivery with timely notifications. I was very impressed with the speed of service
25 de outubro de 2023
Resposta da Vivobarefoot
Hi Clare
Thanks for taking time to review our shoes and for trusting us to free your feet 😁
Great product and service
The service was excellent and prompt. After trying Vivo's, it is difficult to wear other shoes.
5 de outubro de 2023
Resposta da Vivobarefoot
Hi Tina
Thank you for choosing us to free your feet 😁
Five stars
Great in store service at pick up
Helpful team and really fast action
The shoes are also superb!
2 de outubro de 2023
Resposta da Vivobarefoot
Hi Peter
Thank you for choosing us to free your feet.Wishing many miles of barefoot smiles 😁
Recently ordered a pair of Vivobarefoot…
Recently ordered a pair of Vivobarefoot Primus Lite Knit Mens Obsidian/Iridescent × 1
EU44/UK10 shoes which was delivered late.The size did not match the shoe size as per chart supplied.Returned the shoes for a refund at the cost of my courier and 10% of the purchase price being forfeited.
The whole experience did not flow, the communication was poor and the refund was cumbersome and i had to wait.
16 de setembro de 2023
Opinião espontânea
Moving on the Padel court in another…
Moving on the Padel court in another way! Love this. …
12 de outubro de 2023
Resposta da Vivobarefoot
Hi Zelda
Thank you for trusting us to free your feet.We hope to move your game to another level 😁
Great service and great product
Really enjoyed visiting the store with the knowledgeable sales people. I bought online at 4pm but they were ready for collection the next morning. Amazing service and beautiful shoes. Loving wearing them and already planning the next pair!
4 de outubro de 2023
Resposta da Vivobarefoot
Hi Las
Thank you for taking time to post your review and for choosing us to free your feet 😁
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.