Unacceptable customer service. Everything is an AI chat bot, and messages - WhatsApp/Online Chat/Email - are not passed through to a human agent. So if your problem is even mildly complex, good lu... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
3.5 Rating but a 4 due to great service! The accommodation on sending new shoes due to sizing issue was a great experience and very friendly and helpful. I'm a bit disappointed the shoe itself, but it... Ver mais
A empresa respondeu
Aesthetically, these shoes are really beautifully designed. The left shoe is a bit tight on the inside below my left big toe where the knuckle part is but I'm assuming they'll stretch as they're leath... Ver mais
A empresa respondeu
They were very helpful over the phone guiding me in sizing before I made my first purchase (about a week or so before the purchase), received the shoes within the estimated timeframe after orderin... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Leaders in Barefoot Zero Drop and Minimalist Lifestyle and Performance Shoes
Informações de contacto
12 Cavendish Street , Claremont, 7708, Cape Town, África do Sul
- 0216740497
- stuart@vivobarefoot.co.za
- vivobarefoot.co.za
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Vivobarefoot Tracker Forest ESC Womens Bracken
Super fast delivery (as promised) and a superb product. Good quality, comfortable fit and very attractive hiking boots.

Resposta da Vivobarefoot
Quick turnaround on changing the shoe…
Quick turnaround on changing the shoe model

Resposta da Vivobarefoot
Great Product & Service
On the product, Vivobarefoot makes an exceptional quality product. The shoes last years and years. On the service they deliver very quickly and efficiently, they are swift to respond to queries, and they have helped me in the past to bring a specific colour I wanted from the UK.

Resposta da Vivobarefoot
Beware you will never want to buy any other shoe
I'm addicted but be careful to transition slowly...the quality is unparallel and generally made in countries with human rights.

Resposta da Vivobarefoot
The shoes are wonderful
The shoes are wonderful. By far my favourite to wear.
Responses to mails can be a bit slow and need to follow up often, but other than that, great.
Would also like a larger range that is available in UK. Pribably cant keep everyone happy though ;-)

Resposta da Vivobarefoot
Never going back to normal hiking boots again!
Apart from the main reason of buying these shoes for their ‘barefootness’, the customer service was so fast and fantastic that I will definitely be buying another pair soon. Having slim feet, with a high arch and long toes I find it difficult to get the right shape shoe and the Vivobarefoot Tracker Decon FG2 fit like a glove! I hate wearing shoes but needed a pair of good hiking boots for my travels, these shoes are probably the closest one can get to complete comfort with enough support, good grip and unlike usual hiking boots, they are super light making them easy to take along anywhere and not weigh you down while you’re hiking. If I could give a 10 out of 10 I would! Thanks team Vivobarefoot, Jason and Shaun!

Resposta da Vivobarefoot

Resposta da Vivobarefoot
Order not delivered.
I received confirmation that the order is on its way on the 28'th of September. To date, 3'rd October, the package hasn't arrived.

Resposta da Vivobarefoot
Been wearing Vivo's for over a year and…
Been wearing Vivo's for over a year and love the shoe. The team at the Cavendish store where incredibly helpful and accommodating. They even allowed me to bring back a pair after a couple days as they were just not working for me, and gave me store credit to get the right pair when stock was renewed.

Resposta da Vivobarefoot
My barefoot shoes were delivered the…
My barefoot shoes were delivered the next day. My exchanges were also processed efficiently in the past....

Resposta da Vivobarefoot
Jason was very helpful and friendly
Jason was very helpful and friendly. Great experience!

Resposta da Vivobarefoot
Great Support
Great Support, answered all questions as to the brand and what was best for my purpose.

Resposta da Vivobarefoot

Resposta da Vivobarefoot
Next day delivery when 3-5 days was…
Next day delivery when 3-5 days was quoted. About my 10th pair over many years of being my “sole” foot ware. I ask for size 43 and they are always a perfect fit.

Resposta da Vivobarefoot
well worth the money spent
The website purchase experience was pleasant, with no surprises. delivery was on time and hassle free. And finally, the product is exceptional. I have had spinal surgery numerous times over and have a numbness in my right foot. Most shoes are difficult to get on to this right foot and make it feel tight and swollen after a few hours of wear. This one is easy to put on, fits snuggly and makes me sad taking it off at bedtime. Love it!

Resposta da Vivobarefoot
service delivery
the size i ordered was a size too big.
it was collected and resent by the company with the correct size very promptly. fantastic service.

Resposta da Vivobarefoot
Awesome service
Awesome service. Received the product sooner as accepted. My husband love his shoes. Thank you.

Resposta da Vivobarefoot
Love the brand and the shoes
Love the brand and the shoes. Reteaching myself how to walk properly has been an awesome journey

Resposta da Vivobarefoot
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