Unacceptable customer service. Everything is an AI chat bot, and messages - WhatsApp/Online Chat/Email - are not passed through to a human agent. So if your problem is even mildly complex, good lu... Ver mais
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Leia as opiniões dos outros
3.5 Rating but a 4 due to great service! The accommodation on sending new shoes due to sizing issue was a great experience and very friendly and helpful. I'm a bit disappointed the shoe itself, but it... Ver mais
A empresa respondeu
Aesthetically, these shoes are really beautifully designed. The left shoe is a bit tight on the inside below my left big toe where the knuckle part is but I'm assuming they'll stretch as they're leath... Ver mais
A empresa respondeu
They were very helpful over the phone guiding me in sizing before I made my first purchase (about a week or so before the purchase), received the shoes within the estimated timeframe after orderin... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Leaders in Barefoot Zero Drop and Minimalist Lifestyle and Performance Shoes
Informações de contacto
12 Cavendish Street , Claremont, 7708, Cape Town, África do Sul
- 0216740497
- stuart@vivobarefoot.co.za
- vivobarefoot.co.za
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service!
Great customer service. I ordered something and asked to exchange the size and the next day my new package was already on it's way!

Resposta da Vivobarefoot
Received my shoes quickly.
Received my shoes quickly.
Communications about order, dispatching & delivery open.
Thank you

Resposta da Vivobarefoot

Resposta da Vivobarefoot
The shoes are very comfortable.
The shoes are very comfortable.
You can tell that the manufacturer used quality materials.
I like the design, very stylish.

Resposta da Vivobarefoot

Resposta da Vivobarefoot
They were very helpful…
They were very helpful over the phone guiding me in sizing before I made my first purchase (about a week or so before the purchase), received the shoes within the estimated timeframe after ordering online, and when I had second thoughts on the size, they were more than happy to help me exchange for a more expensive variant pair in stock and or order from abroad. No questions asked. I am looking forward to my next purchase from them.
Wish they had more stock locally but otherwise very happy.
On a side note, the shoes are great too. Great quality. No regrets.

Resposta da Vivobarefoot
I sent back the shoes because they were…
I sent back the shoes because they were the wrong size and they helped me swop them with no issues same day.

Resposta da Vivobarefoot
poor performance shoes
I bought a pair of Vivobarefoot for my daughter October 2022. They are completely falling apart, holes in the mesh, cracks in the plastic/leather, discoloured beyond repair.
I would not recommend these shoes at all especially at the high asking price! SOOOOO disappointing :(
Excellent!!
I am so surprised by this company and their shoes. I absolutely love my shoes and they helped me so much. I am very active and on my feet 24/7 and the change I feel in just a week is astonishing. Love you guys at Vivobarefoot!

Resposta da Vivobarefoot

Resposta da Vivobarefoot
My shoes were ready the next day and…
My shoes were ready the next day and they found them easily, even though I went to collect them without my email or a reference number.
Once I had the shoes in hand, I wore them everyday until the rain started. They are very comfortable.

Resposta da Vivobarefoot
Great shoes
They have a large toe box ( they don't squish your feet), zero drop (no heel) they are soft but durable. Hands down the best shoes I have ever owned.

Resposta da Vivobarefoot
Wonderful service
Communication throughout the process. Quick delivery time. Love my shoes, my feet are so happy not being squished anymore!

Resposta da Vivobarefoot
flatfreefeet
The quick response to my requests shows that Vivobarefoot really cares about their customers and that the true comfort of their shoes gives you confidence that their sales pitch is true value for money

Resposta da Vivobarefoot

Resposta da Vivobarefoot
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