Very bad experience and customer service. Ordered a pair of 361 Mega Pro from the website. Apparently due to Chinese public holidays took more than a week to ship and then as i tracked it tracking s... Ver mais
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Very bad experience and customer service. Ordered a pair of 361 Mega Pro from the website. Apparently due to Chinese public holidays took more than a week to ship and then as i tracked it tracking s... Ver mais
A empresa respondeu
hice 2 compra de zapatilla la primera zapatilla nunca llegó y la segunda llego sin ningun atraso llego a tiempo y en buen estado.pero en lo general volvería a comprar de nueve con esta tienda
Everything went well. I ordered a pair of 361 Mega 3 Pro to Germany. Delivery took a little bit more than a week. But that's the same time it takes when I order via AliExpress from China; and it was a... Ver mais
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The whole purchasing process was very smooth, and the customer service was exceptional. A rep followed up about the fit/sizing, and was able to accurately give me a sense of how the shoes fit compared... Ver mais
A empresa respondeu
VJSNEAKER.COM is a global online store specializing in sportswear and streetwear products under Vertical Jump Group USA Inc. and Shanghai YDQT Digital Tech Co., Ltd. with official global ambassador NBA player Malik Monk. The founder, Mr. Shawn Liu, is a veteran in the sports products industry, having worked at Yao Ming's agency, Anta Sports Products and Rigorer Sports Products. During his career, Mr. Shawn Liu have experienced and witnessed Chinese brands not only catching up with international counterparts but also surpassing them. When the manufacturing costs are identical, Chinese brands offer more competitive prices; when the retail prices are the same, Chinese brands provide greater value. Shanghai YDQT Digital Tech Co., Ltd., founded in October 2024, initially served as suppliers on e-commerce platforms such as Goat, Stock X, and Kicks Crew. Simultaneously, VJSNEAKER.COM was established, aiming to become our proprietary platform. In December 2025 Vertical Jump Group USA Inc. is established in Wyoming, and the company has shifted its focus to VJSNEAKER.COM. In March 2026 VJSNEAKER.COM announced an endorsement deal with NBA player Malik Monk. Mr. Shawn Liu has strong connections with Chinese brands and international brand wholesalers, enabling the company to become an authorized and licensed retailer. The majority of the products are sourced directly from brands and brand wholesalers. To offer a wider range of products, when certain items are out of stock from brands and wholesalers, we purchase from resale websites and verify their authenticity before shipping them to our customers. We make sure all the products are 100% authentic. Each product has a unique code, customers can check the authenticity on the brands’ official websites. Our goal is to emerge as the world's leading Chinese sportswear e-commerce platform, offering the most extensive product range, ensuring that when consumers seek Chinese sportswear and streetwear, our website is their top-of-mind choice.
30 North Gould Street, 82801, Sheridan, Estados Unidos da América
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Very bad experience and customer service. Ordered a pair of 361 Mega Pro from the website.
Apparently due to Chinese public holidays took more than a week to ship and then as i tracked it tracking said the waybill was closed and returned to supplier.
I followed up with VJSNEAKER and they keep telling me they waiting on feedback from the courier....this is quite concerning if you cant even get an answer from your courier partners. No refund, so i guess i will have to write off the money and just tell people that its all empty promises and they cant fulfill orders to South Africa.

Resposta da VJsneaker
hice 2 compra de zapatilla la primera zapatilla nunca llegó y la segunda llego sin ningun atraso llego a tiempo y en buen estado.pero en lo general volvería a comprar de nueve con esta tienda
Great shoe for a good price. This one wasn't easy to find in my size. Shipping didn't take too long.

Resposta da VJsneaker
I love li-Ning running shoes. Your site makes it easy and you have all the different models

Resposta da VJsneaker
Everything went well. I ordered a pair of 361 Mega 3 Pro to Germany. Delivery took a little bit more than a week. But that's the same time it takes when I order via AliExpress from China; and it was also communicated in advance. Order tracking worked well too. The shoes are perfectly fine, just as expected. They even contacted me to double check the correct sizing. I would order here again.

Resposta da VJsneaker
This was the worst experience I have ever had buying sneakers in my life. First I paid $30 for expedited shipping which says 3-7 days on their website. This was after I emailed them explaining I needed them by a certain date because I was leaving the country. My sneakers arrived 24 days later. 10 days after I had already left. They were ordered on July 15th and did not arrive until the second week of August.
If that wasn’t bad I ordered a size 11 which a rep then emailed me and told me to change to 12 due to sizing. I sent them measurements of my foot using a tape measure and pictures because I simply did not believe I would be a 12. After lots of back and forth they sent a 12 instead of 11. Of course when the shoe arrived they were a full size too big which is why I ordered an 11 to begin with.
When I tried to exchange they charged me another $50 to “restock” after I complained they brought it down to $35 but told me they could ship out the replacements right away so I paid this too. More lies they then emailed me after I paid and said they would not be sending the correct size until the others arrived back in China.
2 months later and out $300 I still do not have my shoes. Buyer beware do not buy from these middle men. They are con artists and not a reputable company. The shoes come from China not Indiana.

Resposta da VJsneaker
Great company to do business with, excellent service

Resposta da VJsneaker
The whole purchasing process was very smooth, and the customer service was exceptional. A rep followed up about the fit/sizing, and was able to accurately give me a sense of how the shoes fit compared to Nikes I'd purchased in the past, especially since this was my first time purchasing Anta shoes. Shipping time was also very efficient.

Resposta da VJsneaker
Ordered li ning shadow3, item arrived in time, authentic and well packaged, they even emailed me before shipping just to confirm my size and sent me a chart of the li ning shoe sizes which is different than the standard adidas and nike.
5 star service, highly recommend 👍🏻.

Resposta da VJsneaker
Love them got 3 pairs from this site. They're legit and supportive super comfy and keeps me moving. Highly recommend!

Resposta da VJsneaker
Authentic Product and my order arrived on time

Resposta da VJsneaker
El producto excelente, es lo que pedí, dieron seguimiento todo el tiempo incluso luego de recibirlo mi servicio de paqueteria hasta llegar a mi país. Pronto compraré otro par de tenis con ustedes.

Resposta da VJsneaker
Company was really helpful and amazing! The delivery was really fast and the shoes are amazing!

Resposta da VJsneaker
I love the follow-up to verify if I had the correct shoe size.

Resposta da VJsneaker
The customer service was OUTSTANDING! The product is of high quality and amazing running shoes: comfortable, high performance, bouncy and soft.

Resposta da VJsneaker
Super fast delivery, no issues whatsoever. Would order from here again.

Resposta da VJsneaker
I got the wrong shoe size and nobody is responding to me yet I just want to change the size I don’t want a refund

Resposta da VJsneaker
Obsessed with Chinese innovation. I’ve ordered 3 pairs form VJSneaker.com and they’re 100% authentic & in pristine condition. Shipment can take a little longer but it’s totally worth the wait. Ordered the Li-Ning Feidian 6 Elite and 2 pairs of the Li-Ning Red Hare 9 Ultras. Favorite shoes to run in by far. Western brands are cooked.

Resposta da VJsneaker
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