Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Very bad experience and customer service. Ordered a pair of 361 Mega Pro from the website. Apparently due to Chinese public holidays took more than a week to ship and then as i tracked it tracking s... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

hice 2 compra de zapatilla la primera zapatilla nunca llegó y la segunda llego sin ningun atraso llego a tiempo y en buen estado.pero en lo general volvería a comprar de nueve con esta tienda

Classificada 5 em 5 estrelas

Everything went well. I ordered a pair of 361 Mega 3 Pro to Germany. Delivery took a little bit more than a week. But that's the same time it takes when I order via AliExpress from China; and it was a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The whole purchasing process was very smooth, and the customer service was exceptional. A rep followed up about the fit/sizing, and was able to accurately give me a sense of how the shoes fit compared... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Plataforma de comércio online

Escrito pela empresa

VJSNEAKER.COM is a global online store specializing in sportswear and streetwear products under Vertical Jump Group USA Inc. and Shanghai YDQT Digital Tech Co., Ltd. with official global ambassador NBA player Malik Monk. The founder, Mr. Shawn Liu, is a veteran in the sports products industry, having worked at Yao Ming's agency, Anta Sports Products and Rigorer Sports Products. During his career, Mr. Shawn Liu have experienced and witnessed Chinese brands not only catching up with international counterparts but also surpassing them. When the manufacturing costs are identical, Chinese brands offer more competitive prices; when the retail prices are the same, Chinese brands provide greater value. Shanghai YDQT Digital Tech Co., Ltd., founded in October 2024, initially served as suppliers on e-commerce platforms such as Goat, Stock X, and Kicks Crew. Simultaneously, VJSNEAKER.COM was established, aiming to become our proprietary platform. In December 2025 Vertical Jump Group USA Inc. is established in Wyoming, and the company has shifted its focus to VJSNEAKER.COM. In March 2026 VJSNEAKER.COM announced an endorsement deal with NBA player Malik Monk. Mr. Shawn Liu has strong connections with Chinese brands and international brand wholesalers, enabling the company to become an authorized and licensed retailer. The majority of the products are sourced directly from brands and brand wholesalers. To offer a wider range of products, when certain items are out of stock from brands and wholesalers, we purchase from resale websites and verify their authenticity before shipping them to our customers. We make sure all the products are 100% authentic. Each product has a unique code, customers can check the authenticity on the brands’ official websites. Our goal is to emerge as the world's leading Chinese sportswear e-commerce platform, offering the most extensive product range, ensuring that when consumers seek Chinese sportswear and streetwear, our website is their top-of-mind choice.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

33 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(33)

32 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Very bad experience and customer…

Very bad experience and customer service. Ordered a pair of 361 Mega Pro from the website.
Apparently due to Chinese public holidays took more than a week to ship and then as i tracked it tracking said the waybill was closed and returned to supplier.
I followed up with VJSNEAKER and they keep telling me they waiting on feedback from the courier....this is quite concerning if you cant even get an answer from your courier partners. No refund, so i guess i will have to write off the money and just tell people that its all empty promises and they cant fulfill orders to South Africa.

13 de outubro de 2026
Opinião espontânea
logótipo da VJsneaker

Resposta da VJsneaker

Hi Dawid, the refund is on the way. We apologize that shipping to South Africa is sometimes tricky. As a matter of fact South Africa is the only country in Africa where we ship shoes to and because of your package we are no longer doing business in South Africa. Thank you for your understanding.

Classificada 5 em 5 estrelas

Excellent as always

Excellent as always

14 de setembro de 2026
logótipo da VJsneaker

Resposta da VJsneaker

Thank you Guy. We already took your advice and created a HYROX section on our site, keep in touch and look forward to working with you in the future.

Classificada 5 em 5 estrelas

Everything went well

Everything went well. I ordered a pair of 361 Mega 3 Pro to Germany. Delivery took a little bit more than a week. But that's the same time it takes when I order via AliExpress from China; and it was also communicated in advance. Order tracking worked well too. The shoes are perfectly fine, just as expected. They even contacted me to double check the correct sizing. I would order here again.

28 de setembro de 2026
Opinião espontânea
logótipo da VJsneaker

Resposta da VJsneaker

Thank you Bastian, enjoy the gear!

Classificada 1 em 5 estrelas

This was the worst experience I have…

This was the worst experience I have ever had buying sneakers in my life. First I paid $30 for expedited shipping which says 3-7 days on their website. This was after I emailed them explaining I needed them by a certain date because I was leaving the country. My sneakers arrived 24 days later. 10 days after I had already left. They were ordered on July 15th and did not arrive until the second week of August.

If that wasn’t bad I ordered a size 11 which a rep then emailed me and told me to change to 12 due to sizing. I sent them measurements of my foot using a tape measure and pictures because I simply did not believe I would be a 12. After lots of back and forth they sent a 12 instead of 11. Of course when the shoe arrived they were a full size too big which is why I ordered an 11 to begin with.

When I tried to exchange they charged me another $50 to “restock” after I complained they brought it down to $35 but told me they could ship out the replacements right away so I paid this too. More lies they then emailed me after I paid and said they would not be sending the correct size until the others arrived back in China.

2 months later and out $300 I still do not have my shoes. Buyer beware do not buy from these middle men. They are con artists and not a reputable company. The shoes come from China not Indiana.

10 de setembro de 2026
Opinião espontânea
logótipo da VJsneaker

Resposta da VJsneaker

Hi John, we are truly sorry for the unpleasant experience.

The size 11 replacement has been delivered without even receiving the size 12 shoes to accomendate your travel schedule. Could you reply to our emails once you have a chance and please return the original shoes to us? Thank you.

The original shoes arrived on Sep 29th, you put down your order on the 16th, totally 14 days. It was slow indeed, we have refunded you the expedited fee, and you have got them. It is our fault.

For the size exchange, we do charge 5% and 35 dollars due to our policy. And our warehouse address sent to you to receive the shoes is in Indianna, US NOT China.

You told us you normally wear size 11.5 Nike basketball shoes, but you placed an order size 11 Li Ning basketball shoes. In our experience, Li Ning basketball shoes run half a size smaller than Nike, also Li Ning does not produce size 11.5, so we recommended size 12 which worked in most of our cases with other customers.

Classificada 5 em 5 estrelas

Great experience

The whole purchasing process was very smooth, and the customer service was exceptional. A rep followed up about the fit/sizing, and was able to accurately give me a sense of how the shoes fit compared to Nikes I'd purchased in the past, especially since this was my first time purchasing Anta shoes. Shipping time was also very efficient.

13 de agosto de 2026
logótipo da VJsneaker

Resposta da VJsneaker

Hi Chris, thank you for your kind words. Enjoy your shoes!

Classificada 5 em 5 estrelas

Ordered li ning shadow3

Ordered li ning shadow3, item arrived in time, authentic and well packaged, they even emailed me before shipping just to confirm my size and sent me a chart of the li ning shoe sizes which is different than the standard adidas and nike.
5 star service, highly recommend 👍🏻.

17 de julho de 2026
logótipo da VJsneaker

Resposta da VJsneaker

Thank you Mohamed, enjoy the shoes!

Classificada 5 em 5 estrelas

The customer service was OUTSTANDING

The customer service was OUTSTANDING! The product is of high quality and amazing running shoes: comfortable, high performance, bouncy and soft.

13 de junho de 2026
logótipo da VJsneaker

Resposta da VJsneaker

Hi Sherwin, thank you for your review! Could you do us another favor? Could you help post on reddit as well, just say got shoes from vjsneaker and give your real experience, it will help us a lot! Thank you again.

Classificada 5 em 5 estrelas

Super fast delivery

Super fast delivery, no issues whatsoever. Would order from here again.

13 de junho de 2026
logótipo da VJsneaker

Resposta da VJsneaker

Hi Gabe, thank you for your kind words! Could you do us another favor? Could you help post on reddit as well, just say got shoes from vjsneaker and give your real experience, it will help us a lot! Thank you again.

Classificada 3 em 5 estrelas

I got the wrong shoe size and nobody is…

I got the wrong shoe size and nobody is responding to me yet I just want to change the size I don’t want a refund

17 de maio de 2026
Opinião espontânea
logótipo da VJsneaker

Resposta da VJsneaker

Hi Below Zero, I believe your issue is solved. Hasn't it? Could you do us another favor? Could you help post on reddit as well, just say got shoes from vjsneaker and give your real experience, it will help us a lot! Thank you again.

Classificada 5 em 5 estrelas

Obsessed with Chinese innovation

Obsessed with Chinese innovation. I’ve ordered 3 pairs form VJSneaker.com and they’re 100% authentic & in pristine condition. Shipment can take a little longer but it’s totally worth the wait. Ordered the Li-Ning Feidian 6 Elite and 2 pairs of the Li-Ning Red Hare 9 Ultras. Favorite shoes to run in by far. Western brands are cooked.

14 de abril de 2026
logótipo da VJsneaker

Resposta da VJsneaker

Hi Vladimir, thank you for your kind words! Could you do us another favor? Could you help post on reddit as well, just say got shoes from vjsneaker and give your real experience, it will help us a lot! Thank you again.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais