Very bad experience and customer service. Ordered a pair of 361 Mega Pro from the website. Apparently due to Chinese public holidays took more than a week to ship and then as i tracked it tracking s... Ver mais
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hice 2 compra de zapatilla la primera zapatilla nunca llegó y la segunda llego sin ningun atraso llego a tiempo y en buen estado.pero en lo general volvería a comprar de nueve con esta tienda
Everything went well. I ordered a pair of 361 Mega 3 Pro to Germany. Delivery took a little bit more than a week. But that's the same time it takes when I order via AliExpress from China; and it was a... Ver mais
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The whole purchasing process was very smooth, and the customer service was exceptional. A rep followed up about the fit/sizing, and was able to accurately give me a sense of how the shoes fit compared... Ver mais
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Informações sobre a empresa
Escrito pela empresa
VJSNEAKER.COM is a global online store specializing in sportswear and streetwear products under Vertical Jump Group USA Inc. and Shanghai YDQT Digital Tech Co., Ltd. with official global ambassador NBA player Malik Monk. The founder, Mr. Shawn Liu, is a veteran in the sports products industry, having worked at Yao Ming's agency, Anta Sports Products and Rigorer Sports Products. During his career, Mr. Shawn Liu have experienced and witnessed Chinese brands not only catching up with international counterparts but also surpassing them. When the manufacturing costs are identical, Chinese brands offer more competitive prices; when the retail prices are the same, Chinese brands provide greater value. Shanghai YDQT Digital Tech Co., Ltd., founded in October 2024, initially served as suppliers on e-commerce platforms such as Goat, Stock X, and Kicks Crew. Simultaneously, VJSNEAKER.COM was established, aiming to become our proprietary platform. In December 2025 Vertical Jump Group USA Inc. is established in Wyoming, and the company has shifted its focus to VJSNEAKER.COM. In March 2026 VJSNEAKER.COM announced an endorsement deal with NBA player Malik Monk. Mr. Shawn Liu has strong connections with Chinese brands and international brand wholesalers, enabling the company to become an authorized and licensed retailer. The majority of the products are sourced directly from brands and brand wholesalers. To offer a wider range of products, when certain items are out of stock from brands and wholesalers, we purchase from resale websites and verify their authenticity before shipping them to our customers. We make sure all the products are 100% authentic. Each product has a unique code, customers can check the authenticity on the brands’ official websites. Our goal is to emerge as the world's leading Chinese sportswear e-commerce platform, offering the most extensive product range, ensuring that when consumers seek Chinese sportswear and streetwear, our website is their top-of-mind choice.
Informações de contacto
30 North Gould Street, 82801, Sheridan, Estados Unidos da América
- +13479856325
- verticaljump@vjsneaker.com
- vjsneaker.com
4,1
Bom
33 opiniões
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my son likes the shoes
my son likes the shoes. i didn't like the color, but it's ok. took a while to ship it, too, but all is good.
15 de abril de 2026
Resposta da VJsneaker
Thank you for the review Raymond, hope your son enjoy the shoes
Resposta da VJsneaker
Thank you JK, enjoy the shoes
Never received my shoes
Item tracking said delivered but I never received my shoes. I don't want a refund, I want the shoes I trusted VJ to sell me.
7 de abril de 2026
Resposta da VJsneaker
Hi Farhaj, I am so sorry about the incident. We have swithed shipping agency and shippinng another pair to you.
My shoes were delivered quick and they…
My shoes were delivered quick and they look perfect right out of the box, customer service was very responsive as well when I had reached out about my tracking info. Thank you guys!
7 de abril de 2026
Resposta da VJsneaker
Hi Michael, thank you for the kind words. Hope you enjoy the shoes!
Resposta da VJsneaker
Hi Johnson, thank you for the review post, appreciate you taking the time, enjoy the shoes!
Have not received the shoe yet and you…
Have not received the shoe yet and you guys are asking me to do a review before it arrives, I have not also received a confirmation.
1 de abril de 2026
Resposta da VJsneaker
Hi Hassan, we are sorry about this, it was automatic review request from Trustpilot. We have changed the settings. Enjoy the shoes.
Good selection but shipping takes too…
Good selection but shipping takes too long!
17 de março de 2026
Resposta da VJsneaker
Hi Ninoy, we have switched another shipping agency, sorry about the delay. Enjoy the shoes.
It’s better than I thought it was gonna be
Overall easy to use and gotta use to it a little longer to see if it’s trustworthy like other apps like goat and stock x
2 de março de 2026
Resposta da VJsneaker
Thank you Zan, we will try out best to provide better services
The shipping tracker could be better
The shipping tracker could be better, my package is still taking long
9 de fevereiro de 2026
Resposta da VJsneaker
Sorry for the long wait Aron, we are switching shipping agencies to provide quicker delivery! Thank you again Aron.
I really like the way that you work it…
I really like the way that you work it feels like I am part of the family of VJ keep on the good work customer sacrifice and going to buy more
8 de janeiro de 2026
Resposta da VJsneaker
Thank you so much for your kind words! We're thrilled to hear you feel like part of the VJ family – that's exactly the experience we strive to create. Your support means everything to us, and we're honored to have you as a valued customer.
Welcome to the family!
Anta kt11 is amazing
Anta kt11 is amazing! Great pair of shoes, super comfy and huge grip. Vjsneakers was great with expres shipping !
8 de janeiro de 2026
Opinião espontânea
Resposta da VJsneaker
Thank you Laurent, enjoy your life in KT11
anta kai 2 is amazing !
anta kai 2 is amazing !! love them very much ! tkx vjsneaker
29 de abril de 2025
Opinião espontânea
Resposta da VJsneaker
Thank you Chris, we will keep working hard! Hope to see your new order soon
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