VLCC Wellness Opiniões 115

I am seriously disappointed with the slimming head department with mehvish Akhtar vlcc lajpat nagar she is such a blunder she does packages god can only save us from the level of blunder she does first of all she doesn't give us the bill properly whatever we take the packages only almost half of the bill or quarter of the payment is shown and whatever packages we take she changes deals that we have not given you such sessions only this much was on your package and she never writes what all we take after our first package and later on we tell that women to write she shows us something else therapist are wonderful evrything is good but only is about slimming head mehvish Akhtar she is total blunder please if you go to this centre make sure to contact with her wisely

I have taken your vfit treatment packages from mira road branch, the results have been highly disappointing. All fake promises done with no result, also once i speak to your manager they give an excuse that second package was taken by me on my own choice and they didnt ask me to take second package.

I have paid 75000 and taken 6 vfit treatments till now , no results .
Initially they guaranteed me with inch loss and 400-600 gms weight reduction in each session and said we will show you with bmi comparison in a month.
When the bmi comparison is done after 3 months it shows no improvement.

On raising the complaint they are not ready to accept the failure and blame me for paying up second instalment.
Also there was a long break as their machine was not working , so many follow ups i did very pathetic customer service.

Is this the quality of service with such high fees we expect ?
I expect either a refund or a service which can show me visible guaranteed results so that again after 2 months i dont stand with 0 results.
The manager out there lacks senses to understand the pain of the customer and has no manners to speak.
Looking for an urgent reply on my concern, if i dont get any then unforyunately next step would be social media and consumer court.

I have the bmi reports of sep and dec that shows my point for reference.

Smita Shukla

This is a huge scam. I was promised miracles against stretch marks, even though I knew it was complicated. Miss Pounam pushes you to buy more and refuses to refund anything. I feel completely robbed. I'm not going to let this go and I intend to file a complaint.

Amazing experience, I have been coming to the Al Waha branch for than five years now, I’m taking multiple treatments here. Including laser sessions with Prema who is absolutely considerate, quick yet thorough and very accommodating with the experience. The experience has been smooth, truthful, economical for sure, and the keep updating themselves with the latest treatments and therapies for beauty and wellness, which is why it’s beneficial to go here. Five stars all the way.!!

#negativereview

#vlcc

#vlccmukundnagar

#fullbodylaserhairremoval

I enrolled for full body laser hair removal treatment paying a huge amount for 7 sessions. During that time i was told that this package was enough for removal of 90% body hair, which clearly wasn’t the result after the completing the session.

On confronting vlcc and manager Jasir, he asked me to take extra sessions by paying more under the context of maintenance for which he said it’s mandatory for all l, which btw was never mentioned at the start of these sessions or while enrolling for the package.

The overall result even after the second package was much lesser than 50%, without a single hair gone from face and hands. Their technician also mentioned to me couple of times that their machines which are universal in all centers don’t work effectively as compared to other brands. Also, I do not have very hard or thin, just medium type of hair and still it didn’t work. They gave me few complimentary sessions which were done half heartedly and later they stopped responding for appointments.

Throughout this time they kept calling me for trying different treatments but I mentioned that if one is successful I will choose to go for another.

Trusting such a big brand like vlcc and managers like Jasir is a strict no. I ended up paying so much without any significant results.

recently i have been taking services at vlcc , c ring .. therapist vandana is co - operative n i am happy to have her in assisting me .

Ellen therapy and massage was very nice and relaxing. She was extremely skilled in her techniques and professional.

my wife went for Slimming in Sharjah Branch ,, She paid 5000 .. after some appoints .. she had some medical issues.. she inform the VLCC team that Dr. advised to stop Slimming until she take medication .. after when she feel better and medicine completed.. she wen to VLCC Sharjah to resume Slimming .. she surprised that Sharjah VLCC Team told her that she have to buy any of their another package and after that they will resume her Slimming Package.. i call many time to 800 8522 and 2 different ladies make me fool for one week that our team will call you today evening .. many time same answer that will call update you but 1 month no response

I’ve only just started my 3 months of sessions but the staff are very friendly and Jennifer especially is very competent

Poor customer handling experience in Chandigarh center. Their online and offline systems are not in sync. They book the service online and confirm the timings online, share appointment message with you over Whatsapp and when you reach to their centre they deny the bookings and said we don’t have the slot available

I had enrolled for a full body laser treatment at VLCC Coimbatore a few months ago. Before purchasing the package, I specifically enquired whether there was any deadline to complete the sessions. Ms. Prema from the branch assured me that there was **no validity period** and also promised visible results with consistency.

Based on that assurance, I went ahead and completed 3–4 sessions. However, midway through the treatment, I received a call from the team informing me of a **new corporate rule** introducing a **validity period**, which was **not part of the agreement at the time of purchase**. As a result, I am now being told I can no longer avail the remaining sessions of my package.

This experience has been extremely disappointing and feels unfair as it disregards the original terms under which the package was sold. I hope VLCC takes responsibility for honoring prior commitments made to customers, regardless of subsequent internal policy changes.

Great learning experience.
The trainer are knockedgeabl and supportive.
Highly recommend this institute

I’m writing this review so that no one else goes through the nightmare I faced with VLCC Vashi’s laser hair removal services.

I paid nearly ₹59,000 for an 8-session full body laser hair reduction package for my upcoming wedding. I trusted VLCC because of their big name and reputation, but the experience has been traumatic, both physically and mentally.

During my first session on 17th August 2024, the technician did such a poor job that visible hair was left untreated on several parts of my body. Later, she admitted that she couldn’t focus on the treatment because she was under “tension and stress.” Is this the level of professionalism expected from a company like VLCC?

The worst was my appointment on 4th May 2025. The technician Vidya, with whom I had booked the session, was completely unreachable on the day of my appointment. I waited at the centre for over two hours while the staff scrambled to arrange someone else.

When a replacement technician finally started the session, she shaved my legs so roughly that I ended up with cuts, burning, and severe redness. Despite my obvious pain, she insisted it was “normal” and blamed my skin for being dry. This has never happened in my previous sessions. My skin was left red and burning even hours later.

To make matters worse, I later learned that Vidya, the only technician I trusted, had left the centre without any notice. I’m now left without a technician I can trust for such a sensitive service.

Despite these serious issues, VLCC keeps hiding behind their “No Refund Policy.” Instead of taking responsibility for the damage and pain caused, they are forcing me to either take store credit or transfer my package to someone else. Why would I ever subject my friends or family to this nightmare?

I have photos and email conversations proving everything I’ve stated here. VLCC’s response has been cold, dismissive, and focused only on protecting their revenue rather than caring for customers’ health and well-being.

VLCC has caused me physical injuries, mental trauma, and extreme distress at a time when I should be preparing happily for my wedding. I do NOT recommend VLCC for laser services—or any services—for anyone who values their health, safety, and peace of mind.

I strongly urge VLCC to issue me a full refund and acknowledge the harm they have caused. Until then, I will continue sharing my story publicly to protect other consumers.

On Saturday, July 12th, I called twice to schedule a facial appointment. During both calls, I was transferred to different staff members. On the second call, the staff member I spoke with confirmed a booking for Monday, July 14th.

While on my way from Fujairah to Dubai, a journey of an hour and a half, I called to inform you that I would be slightly delayed. To my surprise, I was told that no appointment had been scheduled for me on that day.

Frankly, if I had not already paid in advance for a service package, I would not wish to continue dealing with your center.

I took their laser hair reduction package, and I am regretting it now. The most hopeless service experience. After the first session it has been impossible to get the second session. They canceled my sessions 3 times giving vague reasons. When I wrote to the useless Center Jed she did not even respond after seeing the text. I called their customer service who promised me a resolution within 24hous. It has been a week and I am still awaiting a response. We will have to approach consumer court to tell these people that they can’t make a fool out of the customers after taking the money. Please think a 100 times before trusting these thugs. I paid more than 50k which is still stuck.

I had high expectations from VLCC Karama based on their reputation, but unfortunately, my experience has been disappointing. The major issue has been poor customer support—getting any follow-up or resolution after purchasing a package has been extremely frustrating. Promised callbacks never happen and I’ve been left chasing basic information multiple times.

There’s also a serious lack of transparency when it comes to the services offered. Important details about package limitations, session expiry etc were not clearly explained upfront. It feels like more focus is put on selling packages than actually supporting the customer’s wellness journey.

I expected a professional and caring approach, but sadly, this was not my experience. I hope VLCC takes this feedback seriously and improves communication, customer service, and overall clarity for future clients.

Absolutely terrible experience with VLCC. I paid ₹20,000 in full for a laser hair reduction package and was clearly assured that the services could be transferred across India. I relocated to Gurgaon in March and have been following up nonstop for months, but no one has resolved anything.

The so-called customer care is a complete joke — they promise callbacks within 24 hours, but no one calls, no one cares, and emails are just ignored. The staff at the Pune centre, especially the manager who sold me the service, has conveniently gone back on her word. Zero professionalism, zero responsibility.

VLCC is quick to take your money but absolutely fails to deliver on service. This kind of mis-selling and lack of accountability is appalling. I strongly advise others to think twice before trusting VLCC with your money or your skin.

Hi i amkumar
Today i am bodey massagge theraphy by anil kelra therapist . He is a great therapic. He is do best massage . I recoment 100 satisfaction . And i just fill much better .

Beware of VLCC, Sarjapur road.
My name is Mary, I had taken 2 packages for a total amount of Rs.50,000/-.
We were promised for
For me a package of Rs 30,000/- 9 sessions and
For my daughter Rs.20,000/- -20 sessions
On the 4th day, my daughter got blisters on her stomach and I got it on my highs due to overheat or instrumental issues. Especially my daughter's blisters became big snd git infected snd she was literally frightened to continue eith VLCC. When i informed their office, they were trying yo avoid. I got fed-up and wanted to close the package or take alternate sessions for me. I was told that instead of 16 sessions that was remaining, they can give only 4 sessions. Does it sound rediculous, yes thats the truth. The attitude of the staff is completely different in the beginning i.e. at the time of taking the package and completely different as the days goes by..
I paid a lefty price for burning mine and especially my daughter's skin, leaving dark black scares and she who is yet to get married..
I wish no one goes thru this. Attached are the pics