Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My experience with vmobility is excellent. Mr Jeff Joseph dropped me a very high quality, thoroughly neat and clean car today. He is very polite and kind person.He Showed me the car all around, fully... Ver mais

Classificada 5 em 5 estrelas

If I could leave more than 5 stars I most definitely would!, Jeff was super polite, kind and very professional. As Jeff was talking me through everything he made sure any questions I had were answ... Ver mais

Classificada 5 em 5 estrelas

Jeff was really friendly and polite and he explained the process in full. The car is very high quality and clean throughout. Jeff walked me thorough a check of the vehicles condition and milage before... Ver mais

Classificada 5 em 5 estrelas

Nasir Uddin was absolutely amazing today in helping me find a more suitable courtesy car. He went above his role i belive in sourcing me a car which was within 30 minutes of my first concern. Very pol... Ver mais

Informações sobre a empresa

  1. Consultoria empresarial

Escrito pela empresa

vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

162 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Superbly helpful service in arranging a…

Superbly helpful service in arranging a vehicle for me and made the whole process really easy. Staff are great to deal with and very friendly and helpful.
I would highly recommend and suggest anyone in need of a vehicle use them, Libby was really good on the phone.

17 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

5 days without a vehicle

5 days without a vehicle, the company are unprofessional and terrible at communicating.

11 de abril de 2025
Opinião espontânea
logótipo da vMobility Group

Resposta da vMobility Group

Dear Adam,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We have examined your file and can see that we were waiting to confirm your insurance and booking information which delayed delivery of your vehicle. As a business it is essential that we are able to confirm all information before the vehicle is provided.

Please feel free to reach out to us at 0121 289 2689 or email us at info@vmobilitygroup.com at your earliest convenience to discuss your concerns.

We look forward to hearing from you.

Classificada 5 em 5 estrelas

Fantastic service

Aidan was extremely helpful and knowledgeable while dealing with my hire car. He explained every step and made sure I understood the entire process. A pleasure to deal with. Thank you.

4 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bad experience continues

Bad experience continues. They wouldn't reply to you emails. Not take any actions, resulting in confusion and delays.

Extremely unprofessional. My emails are still unanswered

2 de abril de 2025
Opinião espontânea
logótipo da vMobility Group

Resposta da vMobility Group

Dear Pradeep,

Thank you for sharing your feedback. We’re truly sorry to hear about your experience.

We have attempted to contact you today at the phone number we have on file, but unfortunately, we were unable to reach you. We’d really appreciate the opportunity to understand what went wrong and work towards a resolution.

Please feel free to reach out to us at 0121 289 2689 or email us at info@vmobilitygroup.com at your earliest convenience. Your satisfaction is important to us, and we’d love the chance to make things right.

We look forward to hearing from you.

Classificada 5 em 5 estrelas

The service was easy to use from start…

The service was easy to use from start to finish. The communication was excellent. Within 4 hours i had a brand New Volkswagen Golf delivered to me. Would highly recommend this company and the staff are super friendly and professional.

10 de fevereiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Great service

Great service, I was directed to vMobility after enterprise were unable to deliver me a large SUV the same day. I dealt with Megan who arranged for a vehicle to be delivered between 4 & 6pm. After a somewhat frustrating experience following my accident, I'm finally in a car which can fit my family.

20 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, best company iv used for hire, very user friendly and friendly staff, will definitely be using them again.

19 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Great company had used them when i had just had a car accident spoke to libby she had sorted out a car change as the one that was delivered to me was a suv and i had only drove smaller cars and wasn't comfortable with anything bigger the car was delivered on time and i was updated on everything throughout the whole process never had a issue getting in contact had not been waiting ages when trying to ring them, very friendly

15 de janeiro de 2025
Opinião espontânea

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