VO Opiniões 

615
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Products fit well and are of good quality. Happy to finaly not be disapointed by a clothingshop I found on instagram. Delivery could be a bit faster but they are upfront about it so no unpleasant sur... Ver mais

Classificada 5 em 5 estrelas

Ordering was easy. Delivery was ridiculously quick. The T-Shirts were just loverlie. Exactly the same colour, print, quality and size. (We ordered larger as we use a tumble dryer so they will change a... Ver mais

Classificada 5 em 5 estrelas

Great choice of clothing. I bought two sweatshirts, one for myself and another for a Christmas gift. Both were gorgeous. The material is beautifully soft and warm and sizing is very generous. Plen... Ver mais

Classificada 5 em 5 estrelas

"Be Kind to Every Kind! Hi Holly! I really enjoy the sweatshirt, it is super soft and comfy, I actually wore it running the other day and it got a lot of looks! I am actually about to purchase anothe... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

BORN FROM COMPASSION. BUILT FOR THE WILD. VO is an ethical clothing brand for anyone who feels most at home in nature, and believes in protecting it. Our ethical garments are for everyday explorers who understand that the smallest choices can have the biggest impact. Our clothing is built to last, made with respect for people, animals, and the planet.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

615 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(615)

50 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Love love love this company Absolutely amazing company

Absolutely amazing company
I have been buying from V O for many years and love how ethical they are
Their products are of the highest quality and I am so there for saving the chubby unicorn ( my favourite 😂)
If you want a great T Shirt that means something this is the place for you

17 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great value for the quality

I’ve got three T-shirts from Vegan Outfitters now- they’re great quality, really soft cotton and a good fit. The designs have stayed bright through multiple washes too.

1 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

High Quality Products and great customer service

I’ve just purchased my third tee shirt from Vegan Outfitters. They have all been wonderful. Really high quality, carefully printed and arrive in good time. Great customer service too as they keep you up to date on shipping via email. I highly recommend Vegan Outfitters!"

15 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Always love the items from VO!

Always love the items from Vegan Outfitters, I have several jumpers and t-shirts, as well as a bag, a mug and a few pairs of joggers in my collection now. My only complaint (and it's not really a complaint) is that I can't afford to order more often! Customer service are super responsive and helpful with any queries!

24 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve ordered several t- shirts from…

I’ve ordered several t- shirts from vegan outfitters . It’s good because I know the quality and size are consistent . I would give them 5 stars. Great quality and great customer service also supporting a good cause x

1 de julho de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Horrible experience (but happy ending)

I ordered a tee-shirt and a sweater (around 100 euros) almost 2 moths ago. Never received the order, wrote to the customer service twice. They say they can't do anything because I did not payed an extra for the tacking service. I will never buy anything from them again!

UPDATE: after letting know the customer service about this bad review, they sent me the products again. The package arrived very fast and the clothes are very nice and top quality.

3 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing quality

Ordered from here several times now and will definitely be ordering again! Fantastic clothing, fast postage and delivery. Amazing quality and love the range of styles.

10 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

OK if you don't have a problem with your order

I have had several items from this company and I agree with the reviews about the good quality of their garments. I've even ordered as gifts for others. The downside seems to come with when there is a problem with an order. I asked for an exchange for a pair of joggers (after reading on their website they don't do refunds as their orders are bespoke...I have since read their replies on here that say they do issue refunds) but on returning the garment to them they insisted they were so full of pet hair they wouldn't possibly be able to give them to anyone else as they appeared to have been worn. They had been worn - to try them on! I didn't recall pet hair on them when I packaged them up. I do have a cat but the photo they sent me they said was of "white dander", so not my cat's hair. They insisted their non refund/exchange policy is industry wide which is not the case, I have returned items to other companies with no issue before. To add to my annoyance, upon telling them I would never purchase from them again I was sent a £10 voucher towards another order in response! They returned the original joggers to me and when I opened them I initially thought they had sent me a new pair and not my original pair as there was nothing wrong with them.
If you are confident you won't need a refund or exchange this company is fine. If you think you may need to then avoid. As someone else commented their customer service staff are very pleasant but they don't value your custom.

27 de maio de 2024
Opinião espontânea
logótipo da VO

Resposta da VO

Hi Sara,

Thanks for taking the time to share your experience. Unfortunately, indeed as per our returns/exchange policy we don’t accept returns that look like they’re covered in pet hair/dander. As you can imagine it wouldn’t be nice for the next customer to receive the item like that, We do offer exchanges and refunds but the items need to be in their original condition. I see the team covered the shipping costs and returned the item to you and indeed also offered a £10 gift card as a goodwill gesture. Hope you can understand we tried our best here, but really sorry it didn’t work out this time.

Kind regards,
Katie

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