Vodafone Greece Opiniões 

I will never introduse vodafone to anyone. Its the worst telecommunication company. I dont know why is still open. I have payed so much monay in 4digital numbers that i never have done. I want to many time to leave from vodafone and they keeping renew my accound without asking me if i want that. And i change telecommunication company and now they lawsuit me for a amound that i have already paid.

I bought a sim card in athens and it was suppose to work within 30 minutes. Unfortunately it did not work I had to go back 1 day later and they refuse to give my money back, they said they were from a different group and didnt know where their colleague was who sold it to me.
These people are liars and they do not accept accountability.
It took me hours of insisting and bringing the police to the place until they enabled my sim card.

Money keeps disappearing from my account. It happened once before but just happened again. When you top up, try not to leave any money in

Η κάλυψη στις παραμεθόριες περιοχές της Λέσβου και της Κάλυμνου είναι επιεικώς απαράδεκτη. Δε γίνεται να είσαι στην Ελλάδα, να μεσολαβεί θάλασσα και όμως να πιάνεις σήμα Τουρκικό.

Angekommen in Thessaloniki. Benötige sehr dringend Simkarte. Dort Angebot Internet ohne Limit, 30 Tage = 32,00 €. Angebot Gespräch 500 Minuten = 30 Tage, 23,00 €.
Frage an den Mann: setzen Sie die Karten ein? Funktioniert es dann? Sicher? Jaaa. Ich brauche dringend und Kaufe. Bezahle, bekomme keine Quittung oder Kundennummer. Angeblich in 2 Stunden aktiviert. Im Apartment, nichts geht. Laufe wieder zum Shop.
Mein englisch unter mittelmässig. Frau vertröstet mich. Vor dem Laden mache ich Probe. Nichts. Wieder rein. Wenn nachher keine Funktion, soll ich morgen wiederkommen. Zu Hause bemerke ich, der Mann hat die Simkarten mit PIN gesperrt. Schalte Gerät ganz aus. Entsperre mit PUK, aktiviere und habe beim Internet Verbindung. Lese Bewertungen vom Shop und muss mich setzen. Nebenbei: im Umkreis von 5 km alle überwiegend negative Bewertungen. Ausser ein Geschäft. Die Gegend ist hügelig. Gestern waren es insgesamt 8 km zum Laufen.
Am nächsten Tag dort hin. Gutes Englisch, verstehe ich sogar. Muss erst Call-Karte aufladen. Lasse 13,- € dort. Im Laden probiert, ok.

Jetzt unbedingt mit Bank Gespräche führen und Code über SMS. Also möchte ich vorher Guthaben abrufen und laden. Probiere im Internet vodafon, nichts. Befinde mich jetzt in Bulgarien. Mit Roaming.
Habe keine Daten, Kundennummer oder Rechnung bekommen, was nun? Möchte vorsichtshalber aufladen.
Jetzt gerade sehe ich andere E-Mail Adresse von vodafon. Die erste wurde nicht erreicht.... Ob die erreichbar ist?
Die automatische Hilfe tut so, gibt aber keine E-Mail Adresse raus. Habe mich schon früher von vodafon fern gehalten. Aber shops in Griechenland sind rar.
Ausprobieren. Update 20. Juli 24: auch die zweite E-Mail Adresse ist nicht erreichbar...

Landline internet is available for 5 minutes, then disconnects about 20 minutes to half an hour. It is so unstable that this review was uploaded with 4g internet from the basic competitor here in Greece (west Greece - Agrinio area). Horrible internet and i am stuck with it due to contract issues. In Greece avoid Vodafone at any cost. Cancerous experience.

This is the worst internet provider I`ve ever come across and I`ve been using the internet since 1993. Vodafone Tv was not functioning properly and it took them 1 whole week to fix it, they just couldn`t be bothered once you sign your 2yr contract. This morning I reported another technical issue, meaning I had no internet connection. More than 12hrs have passed and no one has done anything about it...The worst customer care ever. Better pay a bit more for Cosmote.

First of all most of employees are racists. When it comes to pay they treat you perfectly, but if you have any complains they will fool you and lie to you. They never inform you about the right and correct procedure. Never again with vodafone. I hope if there is -1 star so I can rate with negative review.

0 stars would be more appropriate for this company.The wifi disconnects all the time i pay for 100mbps and the speeds are terrible and wifi closes a lot.Never sign to vodafone

First and foremost we have signal in very few places of our home and they consistently disconnect our WiFi without informing us .Secondly yes its cheap but I would rather have signal without my phone lagging rather pay a little less. All in all this company doesn't worth its money you might as well switch to cosmote for a better experience

THE MOST HORRIBLE COMPANY OF GREECE IN INTERNET-TELEPHONE SERVICES.

Be aware of some Greek people putting poison down before tourist season, to kill as many dogs and cats as they can and then lie about it afterwards.

So many things go wrong with this company! First it is unacceptable that although I stay in the city centre of one of the biggest cities in Greece, they could never offer me internet connection higher than 24 mbps. Ironically, once they called me to ask for an upgrade of my contract and it was me who had to inform them that it was practically impossible because of their outdated network! Not to mention how slow my internet connection was! Barely 12 mbps!!!!! Coming to today! 3 weeks I've been without phone after upgrading to fiber optic. 3 weeks I kept calling them to make them find a solution! And guess what! They had the audacity to send the bill to prepay the month that isn't over yet! Calling customer service, the assistant was rude and the only thing she had to say was that this is the company's policy! I should have never trusted them to upgrade to fiber optic! I'll never trust them again! Their services, their behavior is rubbish!

worst customer service ever..3 months of not having internet at home,we paid each month though, and when we asked for a lower net connection cause there is a problem with the line that cannot have 200mbps , the said we will be charged with a penalty ..!!when sales department didn’t informed us from
the beginning, that due to the old lines of the building, we might won’t be able to have the 200line.. totally not a professional reaction by a big company..big company, big victims , matches great ( the victims are us, the clients )!!!

Ότι χειρότερο σε internet ! Πέφτει συνέχεια ! Πληρώνεις 100αρα γραμμή και με το ζόρι φτάνεις τα 40-50( μιλάω για πόλη όχι σε χωριό ) ΤΟ ΠΡΟΒΛΗΜΑ ΣΥΧΝΌ ΟΣΑ restart ΚΑΙ ΝΑ ΕΧΩ ΚΑΝΕΙ ΣΤΟ ΡΟΎΤΕΡ

Vodafone Greece has offered me the worst customer care experience. I ordered (on Vodafone Greece online page) and paid a prepaid SIM card for the internet on May 3rd (it's May 26th today) and I still haven't received it. I have been in their store (where I was supposed to receive the sim card) 3 times and the girl that works there kept saying it will come in a few days. And that they will call me. They never did. Today I wrote in their chat service to inquire about where it is and what is happening. I just got a short answer that it will arrive in one week. I told them what has happened so far and asked if someone will call me. I got an answer: "Yes, you will be called!" No apologies for anything, no explaining the details, no reassuring their customer (me). Then admittedly I got upset and annoyed and wrote them I am expecting it to be here in a week and that they actually call me, that I don't wanna keep wasting my time going to that store for nothing. To which I got a reply: "I have already answered you and I have nothing more to say".

Σήμερα κάλεσα το 13840, για τεχνική υποστήριξη.... προς έκπληξη, απαντάει ρομπότ, ο TOBI, το οποίο είναι τελείως άχρηστο...ζητάς τεχνικό γιατί δεν έχεις τηλεφωνία και internet...και αντί να σε συνδέσει με τεχνικό...σου στέλνει ένα link με sms, σου κλείνει την γραμμή...και σε υποχρεώνει να χρησιμοποιήσεις αυτό το LINK....για να εξυπηρετηθείς....ξεκινάς υποχρεωτικά το chat μαζί του...για να καταλήξει να σε συνδέσει...πάντα μέσω chat....σε κάποιον υπάλληλο, και αφού το δώσεις στοιχεία ταυτοποίησης...σε συνδέει πάντα μέσω chat....με τεχνικό....περιμένεις...νομίζεις ότι σε έχει κλείσει.... για μια απλή ερώτηση...θα χάσεις απίστευτο χρόνο....και είσαι υποχρεωμένος να κάνεις chat με το TOBI.....ΓΙΑΤΙ ΜΕ ΥΠΟΧΡΕΩΝΕΙ? ΕΙΜΑΙ ΣΤΟΝ ΔΡΟΜΟ...ΜΟΥ ΧΤΥΠΑΕΙ Ο ΣΥΝΑΓΕΡΜΟΣ...ΕΠΕΙΔΗ ΈΧΕΙ ΧΑΣΕΙ ΤΗΝ ΣΥΝΔΕΣΗ INTERNET....ΠΩΣ ΝΑ ΚΑΝΩ CHAT ?? Η ΧΕΙΡΟΤΕΡΗ ΕΞΥΠΗΡΕΤΗΣΗ EVER.

I was not aware that Vodafone.gr can override EU regulations on contacts, as it seems they do.

Customer service was like bad luck, you should have known better to have read the contract which is not available when signing electronically at the store AS YOU NEED TO SIGN FIRST AND THEN THE CONTRACT IS ISSUED, SO HOW CAN ONE READ A CONTRACT IF ITS NOT PRESENTED TO THEM PRIOR TO SIGNING?