I made a mistake and order a unit without battery charging capability. Although I had the unit for over a month before install and had opened the box before realising my mistake. It only took24... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Manufacturer of solar photovoltaics systems and Premium LED Lights since 2011. We design and develop small and medium scale energy systems for off grid electrification.
Informações de contacto
VOLTACON Solar Burnsall Road, CV56BU, Coventry, Reino Unido
- info@voltacon.com
- voltaconsolar.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 9% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered a replacement inverter
Ordered a replacement inverter. First thing in the Monday morning I recieved a dispatch email and the money was taken from my card.
Later that day I recieved an email from dpd to say the delivery was cancelled.
I called Voltacon to see what was happening and was told to ignore the email from dpd as it was a phishing email.
When I said that I also got the same message by following the tracking number they had given me he git annoyed and said he would have to check to see if they had the inverter in stock. I mentioned that they had taken the funds and issued a despatch email and he said that's standard practic.
I then said I would call back the next day to get an update. I was unable to do this and in all fairness they called me on the Wednesday morning to say they dont have the inverter I want in stock and it will b April before they have any in. I asked for a refund and it was issued promptly.
The 3 stars are due to the fact that they took my money eleven though they didnt have the inverter in stock and it then took days for me to be able to use the funds due to clearance. Also they still have that inverter in stock according to their website so people could still be paying for something that's not available.
Ordering online is very straight…
Ordering online is very straight forward, and any issues are followed up very quickly. Excellant support fromcustomer support team who were able to offer options on out of stock or long delivery times.
Pylontech US5000 battery purchase
Additional Pylontech US5000 battery purchased and added to my current system, this battery is so easy to install and Voltaconsolar price is amazing with excellent 2 day delivery to Northern Ireland. Once again thank you all.
The Team at Voltacon are the best
The Team at Voltacon are the best, especially Andrie, who's patience and expertise is impeccable. Andrie guided me through the installation from start to finish. If your thinking of getting solar installed, my advice would be speak to Voltacon, I cannot thank them enough. I installed my solar equipment myself. ( i am not a electrician by any standard).once again Voltacon thanks.
So far so good
So far so good. Nothing is working yet because I'm waiting for the Fogstar battery.
Ok, with a few issues..
Item arrived damaged and late (plus additional items I didn't order !). Once I spoke with them, things got put right quickly. I would use them again and hope that this was just a "one-off". Overall, I'm happy with the service and product I purchased and would've given a higher score if the above issues had not occurred.
Well packaged and delivered on time
I ordered some items which were not available on other well known suppliers' websites- the items were priced competitively and were delivered on time, well packaged.
Good site and products
Good site and products. Rather slow with delivery - I was starting to get worried at the two week point - might have been a stock issue, but if so, it would have been nice to know.
I’d use again though.
Brilliant
Brilliant. Ordered on line.....quick an easy......could do "click and collect"....great! Colleague carried battery to my car....much appreciated and well done! Thank you.
Epic company
Epic company! Super fast delivery. And great product! Thank you very much!
I received great advice and support on…
I received great advice and support on the Pylontech US5000C battery, which helped me connect it smoothly with my existing system. The price was very competitive, and the delivery service was excellent. I highly recommend Voltacon Power Conversion.
Fast dispatch and delivery
Fast dispatch and delivery - goods arrived as described
Good communications
I had a afew queries before buying and they were answered very promptly and much appreciated.
Ordered 300 pounds of solar equipment…
Ordered 300 pounds of solar equipment 1st week of January. No confirmation email. Phoned them and said they was overrun by Christmas orders by an Indian I could just understand. Tried emails and contact forms, phoned everyday for the last week and it's been radio silent. Will be issuing a credit card charge back now. Avoid people.
Companies house does show a change of address in early Jan, not sure what to make of that.
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