Voltacon Power Conversion Opiniões 

406
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I made a mistake and order a unit without battery charging capability. Although I had the unit for over a month before install and had opened the box before realising my mistake. It only took24... Ver mais

Classificada 1 em 5 estrelas

Bought 2x 50 meters of Helukabel solar cable, and received some chinese "Pntech"cable instead. I immediately asked for a return+refund, and got a reply trying to convince me that Helukabel so... Ver mais

Classificada 5 em 5 estrelas

I ordered 2x465W solar panels, a microinverter and roof brackets. The Customer service I particularly highlight as amazing. Andrei was helpful throughout from a mix up on delivery dates, to helping wi... Ver mais

Classificada 5 em 5 estrelas

Amazing company for all things power and solar, both at home and for our motorhome. Highly recommended, excellent communication, fast delivery and almost always have what you need in stock. Email repl... Ver mais

Informações sobre a empresa

  1. Empresa de energia solar

Escrito pela empresa

Manufacturer of solar photovoltaics systems and Premium LED Lights since 2011. We design and develop small and medium scale energy systems for off grid electrification.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

406 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 9% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(406)

104 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent

Excellent! Very competitive price for the Solis data logger I purchased, and rapid delivery too. My original one (I suspect non OEM) didn't have reset button (nor inside), so when I upgraded my mesh system to a WiFi6E one, I couldn't reset it. I didn't want to mess about trying to flash it, hence ordered a new (proper Solis) one. Job done, monitoring again (not that we're generating much in December!)

24 de novembro de 2025
Classificada 4 em 5 estrelas

Very competitive on prices

Very competitive on prices, so a good supplier to use. Excellent service on the whole. I did have an issue with the item purchased but this was very fairly delt with by Voltacon. The only downside was it took a couple of weeks to resolve, but good positive outcome was achieved.

12 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

A bit fiddly to set up.

A bit fiddly to set up and the instructions were microscopic. Once we rrealised that the phone app would lead us throught the process it was much easier.

28 de outubro de 2025
Classificada 1 em 5 estrelas

Demanding Extra Money after Invoice Paid

Asked for a delivery quote to a specific mainland Highlands address. Received and accepted quote, requested an invoice, paid. Today received request for additional surcharge due to location. Explained that not only was this a violation of UK trading law (demanding more money after an invoice has been paid), but it is contrary to their own online terms. Explained I would not be paying. Have just received this message: 'Hello, I understand that our sales man created an order for you, is this right? In this case he will have to pay for the mistake, we will send you the good tomorrow but someone else will be penalised the £45.'
This has to be the least professional mail I have ever received from a company. Standards certainly have fallen. I have replied giving them the option to refund my money. I am referring this to Trading Standards. Stay tuned. Update. Having explained I had left a Trust Pilot which I would be happy to update as things processed, I Just received this: 'better to modify it now otherwise i need to cancel the order, this is not appropriate you are rushing to accuse us : trading standards, trustpilot, etc, is this how you handle your suppliers?'
Er, yes. Poor service = poor review. But to receive an overt threat that my items would not be sent until I modify this review is outrageous. Trying for a refund. Stay tuned.
Latest reply is that items will ship. If anyone, especially Trust Pilot staff, would care to see the actual emails, they are available on request. It seems that in Voltacon's eyes mentioning Trading Standards is a threat. I believe they are there to protect both trader and buyer and I will not be intimidated into either withdrawing any complaint I might choose to make nor removing this legitimate review. The fact that they have had to ship the order at the price agreed clearly seems unfair to them.

3 de novembro de 2025
Opinião espontânea
logótipo da Voltacon Power Conversion

Resposta da Voltacon Power Conversion

This is not right we shipped the goods at the agreed rate even if his address is located to highlands and costed over £190 the delivery . I ll ask you kindly to withdraw your feedback

Classificada 5 em 5 estrelas

Good service

I phone no Monday and was able to pick up my goods by Thursday when I arrived it was all ready and staff helped with load the van
And the after service is very good
I would highly recommend them

Mr welton

27 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

check reviews

ordering easy, delivery absolute nightmare 3 days wasted because of awful delivery experience

replying with i have issues ? shame i asked if you could deliver on a certain day with four days notice - yes no problem - but then you didn't
. so i have issues and don't order from you again - great customer service
of course after i have spent £3.5k with you

30 de setembro de 2025
logótipo da Voltacon Power Conversion

Resposta da Voltacon Power Conversion

You received your items on time, we shipped with TNT but pallets with dangerous goods can take 2-3 days, you should not take time from work if you wish to receive batteries, please find another address or accept them at your workplace. We ship promptly , your review is unfair but anyway we understand you may have issues

Classificada 3 em 5 estrelas

Very efficient delivery but let down by…

Very efficient delivery but let down by poor after sales. I ordered a 6kw hybrid inverter that clearly said on the website it came with an Eastron meter. I had an email that due to stock issues they couldn’t find 6kw so I agreed to pay the extra for 8kw on the condition it came with the meter I was told it would. It arrived without the meter and I have been given the runaround with ping pong emails with all sorts of excuses. Not even an offer of a few quid of the price of a meter. Shame they don’t care about their customers I will be buying inverters elsewhere in future.

30 de setembro de 2025
logótipo da Voltacon Power Conversion

Resposta da Voltacon Power Conversion

Thank you for taking the time to share your feedback. However, your review appears to be unfair, as the inverter you received now includes a built-in Eastron Energy Meter — it is no longer sold separately as it was in the past.

I would truly appreciate it if you could kindly amend or remove your feedback to reflect this updated information.

Thank you very much for your understanding.

Classificada 5 em 5 estrelas

Very helpful and gave sound advice for…

Very helpful and gave sound advice for my home solar project. It is all up and running and the few problems (mostly due to inexperience here) I had were very quickly sorted out and helpful information given out.
I would be happy to recommend them and will be using them again for phase two.

1 de setembro de 2025
Opinião espontânea

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