Fast delivery. Excellent service. Have made a couple of purchases now and each time it’s been great. Good choice, good advice from knowledgeable staff, great facility. Highly recommended. Thank you.
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Leia as opiniões dos outros
Friendly/knowledgeable staff and exceptional service. The model was extremely well packed for protection. Ordered at 1630 and delivered 1145 the following day! Absolutely amazing. I cannot recommen... Ver mais
A empresa respondeu
I would highly recommend this Hobby Shop, great selection of model kits at great prices. Ordering on their website is straightforward. Kept me upto date with my order and expected delivery date. 5 sta... Ver mais
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Wow, simply amazing service! I had a small problem, not I must add, of their making. It was promptly and efficiently dealt with with no quibbles. Highly recommended company, with extremely competitive... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Voltage Models is a UK stockis, based in Chichester, of all things RC, offering one of the largest ranges of Tamiya, Traxxas, HPI, FTX, Arrma, Axial and many more top brands. Our store is open six days a week from 9:00am to 5:30pm, and we ship nationwide. Most products are dispatched with next working day delivery via DPD when ordered before 4:30pm, ensuring a fast and reliable service. If you need any assistance, please don’t hesitate to get in touch — we’re always happy to help!
Informações de contacto
Unit 1K (Drone Safe Store), PO19 7JU, Chichester, Reino Unido
- 01243 859444
- info@voltagemodels.com
- voltagemodels.com
4,7
Excelente
543 opiniões
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Respondeu a 83% das suas opiniões negativas
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brilliant service
brilliant service, great prices, well packaged cannot fault at all
23 de setembro de 2025
Opinião espontânea
Resposta da Voltage Models
Allan,
Thank you for your brilliant review! We’re delighted to hear you were happy with the service, pricing, and packaging — it means a lot to know we’re getting it right across the board.
Best regards,
Tom
Director
Awful experience
Awful experience. Ordered a model on the 14th as a birthday gift for the 20th. It was advertised as in stock and offered next day delivery. 2 days later I was informed that they didn’t have it and needed to order it in. I asked them to confirm it would be here in time for the 20th or to refund me so I could buy elsewhere if they couldn’t achieve this. I was informed it would be here by the 18th at the latest. Nothing arrived on the 18th so I contacted them again on numerous occasions and was just ignored, with no replies. Finally got through to them and they had no idea where my item was so I asked for a refund. It’s now the 26th and I’ve still not been refunded or received the model. I’m £200 out of pocket, my son didn’t get his present and I’ve no idea when I’ll ever be refunded. Totally useless company. Was hoping to get back into the modelling hobby but having wasted so much time and effort chasing I’m completely put off. Hopefully reading this, they may finally give my money back before I have to take legal action.
14 de setembro de 2025
Resposta da Voltage Models
Rob,
We’re very sorry for the disappointment and frustration you’ve experienced. To clarify for transparency: your order was shipped quickly in good faith, but unfortunately DPD lost the parcel in transit. As soon as we became aware, we raised an investigation with DPD, processed your refund straight away, and also offered you a replacement car to make things right.
We completely understand how upsetting it was that your son didn’t receive his gift in time, and we sincerely apologise for the stress this caused. This is not the experience we want for any of our customers, and we will continue to do everything we can to ensure issues like this are resolved fairly and quickly.
Best regards,
Tom
Director,
Shop and crawler track
Very good shop and very good knowledgeable helpful staff.crawler track great fun
13 de setembro de 2025
Resposta da Voltage Models
Customer,
Thank you for your review! We’re so pleased you enjoyed your visit, found our team helpful, and had fun on the crawler track. We look forward to welcoming you back for more.
Best regards,
Tom
Director,
Customer service
The Staffs knowledge and friendly approach on top of excellent customer service the member of staff I dealt with was jack and he couldn't do enough to make sure I was happy and set up Def recommend
18 de setembro de 2025
Resposta da Voltage Models
Mr Ward,
Thank you for your kind words. It’s wonderful to hear that Jack looked after you so well and made sure everything was set up just right. We’re very proud of our team’s knowledge and customer-focused approach, and I’ll be sure to pass your feedback on to him.
We really appreciate your recommendation and look forward to welcoming you back in the future.
Best regards,
Tom
Director
Resposta da Voltage Models
Simon,
Thank you for your review. We’re really pleased you found our staff helpful, our prices fair, and our stock selection strong. Your feedback means a lot, and we look forward to helping you again soon.
Best regards,
Tom
Director
Resposta da Voltage Models
Customer,
Thank you for your feedback. We’re delighted to hear your model kit arrived quickly and that you’re happy with it. We appreciate your support and look forward to serving you again.
Best regards,
Tom
Director
Very helpful over the phone when…
Very helpful over the phone when placing my order. Nothing was too much trouble.
3 de setembro de 2025
Resposta da Voltage Models
Customer,
Thank you for your kind words. We’re so pleased to hear our team was able to help over the phone and make the ordering process easy for you. We’re always happy to go the extra mile.
Best regards,
Tom
Director
Resposta da Voltage Models
Mr Orange,
Thank you for your feedback! We’re delighted you were happy with the super-fast delivery and service.
Best regards,
Tom
Director
Excellent service,kept me informed when…
Excellent service,kept me informed when item was despatched and delivery was very fast. I would definitely use again
6 de setembro de 2025
Resposta da Voltage Models
Andy,
Thank you for your kind words! We’re delighted you were happy with the fast delivery and communication, and we look forward to serving you again.
Best regards,
Tom
Director
Excellent Service.
Very easy web site to navigate. Voltage Models was the best price. And delivery was the day after I placed the order. What more could you ask for. Brilliant service.
9 de setembro de 2025
Opinião espontânea
Resposta da Voltage Models
Colin,
Thank you for your fantastic feedback! We’re glad you found our website easy to use, our prices competitive, and your order delivered so quickly. We really appreciate your kind words.
Best regards,
Tom
Director
Excellent service and very fast…
Excellent service and very fast delivery good shop
5 de setembro de 2025
Resposta da Voltage Models
Customer,
Thank you for your feedback! We’re delighted you were happy with our service, fast delivery, and shop.
Best regards,
Tom
Director,
Resposta da Voltage Models
Paul,
Thank you for your kind words! We’re delighted you found our team responsive and that your order arrived so quickly.
Best regards,
Tom
Director
Highly recommend Voltage models always…
Highly recommend Voltage models always willing to help with all your needs and enquiries. Great value on price aswell.
12 de agosto de 2025
Resposta da Voltage Models
S. Taylor,
Thank you for your fantastic feedback! We’re delighted you found our team helpful and that you’re happy with the value we offer. Your recommendation means a lot to us.
Best regards,
Tom
Director, Voltage Models
Gyorsak voltak.Azt küldték amit és…
Gyorsak voltak.Azt küldték amit és ahogyan a weboldalukon szerepelt,Biztosan fogok még rendelni tőlük.
31 de agosto de 2025
Resposta da Voltage Models
Krisztian,
Thank you for your feedback! We’re glad your order arrived exactly as described on our website and that you were happy with the speed of service. We look forward to serving you again.
Best regards,
Tom
Director, Voltage Models
Fast delivery and good discounts I got…
Fast delivery and good discounts I got my scania 770 much cheaper than everywhere else on line
25 de agosto de 2025
Resposta da Voltage Models
Adam,
Thank you for your feedback! We’re delighted you enjoyed the fast delivery and were able to get your Scania 770 at a great price. We really appreciate your support.
Best regards,
Tom
Director, Voltage Models
Warning - these guys sell time machines!
These guys don’t sell models, they’re clearly merchants of time machines! As an older kid (38) I’ve recently rediscovered the love of Tamiya by using my kids as an excuse. Building a Tamiya TT-02 RC car from scratch has taken me right back to being 9 again when life was simpler!
The team at Voltage know their stuff and made the process of transporting back to my childhood super simple and fun. Thanks!
1 de setembro de 2025
Resposta da Voltage Models
G. Thompson,
Thank you for your fantastic review! We love hearing that building your Tamiya TT-02 brought back childhood memories. It’s great to know our team could make the process simple and fun—time machines are a perk of the job! 😄
Best regards,
Tom
Director, Voltage Models
Resposta da Voltage Models
Leigh,
Thank you for your kind words! We’re delighted you found our service happy, helpful, and knowledgeable.
Best regards,
Tom
Director, Voltage Models
Delivered in good time.
Had the part I needed on the shelves , ordered it on Sunday afternoon and it was delivered Tuesday morning, just as promised.
31 de agosto de 2025
Resposta da Voltage Models
Bumpkin,
Thank you for your feedback! We’re glad we could get the part you needed delivered promptly and as promised.
Best regards,
Tom
Director, Voltage Models
In shop
When I was on their shop which is really amazing with all the RC on display, I asked about first timers and what would be recommended for both me and my 7 year old, answered any queries I had and I then bought an RC for my daughter and they were very helpful telling me about it and things that can be done and if ever any issues to drop an email pop in and they would be more than happy to do what's needed,
Very amazing staff and the owner is a real gentleman that can't do more than enough to make sure you are happy.
3 de setembro de 2025
Opinião espontânea
Resposta da Voltage Models
Frank,
Thank you for your wonderful feedback! We’re delighted you and your daughter had a great experience in our shop. It’s fantastic to hear our team could answer all your questions and provide helpful guidance. We really appreciate your kind words about the staff and the service—we’ll always do our best to make sure our customers are happy.
Best regards,
Tom
Director, Voltage Models
Excellent service friendly staff good…
Excellent service friendly staff good communication fast delivery will be ordering more
20 de agosto de 2025
Resposta da Voltage Models
Timothy,
Thank you for your kind words! We’re thrilled you enjoyed our service, friendly staff, communication, and fast delivery. We look forward to helping you with your next order.
Best regards,
Tom
Director, Voltage Models
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